Chen's Kitchen

61 Mammoth Rd, Lowell
(978) 441-0809

Recent Reviews

Santa E. M.

This place sucked, the flavor of the rice was tasteless barely any pork and just tasteless brown rice, no veggies or flavor.. the chicken wing was also flavorless and the CRAB ragoons had no crab in it, just cream cheese (my biggest pet peeve, is meatless crab ragoons) the boneless spare ribs were dry and it taste almost like beef jerky. Honestly I wouldn't waste a dime ever in my life again. make food with love not for the money!!!! Add flavors and veggies. That place is NOO flavor profile.

Vikki Coupal

Food was great service fast

Virna Echevarria

Very clean. I like this location.

M.G. Mourad

Not clean at all, Very difficult to communicate or place an order and overall unpleasant experience. I wouldn’t recommend this horrible place to anyone.

PATTY PERRY

I don’t know why everyone is complaining about this place I have ordered a lot of food in the last couple of months and I have to say there orange chicken and chow mein are so delicious and the rice and other Chinese food is so good but orange chicken is the top best orange chicken out there just my opinion but no problems as of yet thank you

Don CORLEON

I’m in the toilet as we speak ......

Ryan Contreras

We love eating out. Yesterday we found this magnificent place which friends recommended to us. We spent a delightful evening there with delicious dishes and an efficient stuff and an impressive cuisine. We added this place in our list and we will surely go again very soon. We warmly recommend.

Christy M

I've been ordering here for years and can say that the orange chicken hands down is the best. Ive had no problems with the food or service here. ✌?

Philip Brunault

Good food and courteous staff

Kate M.

If I could give this place zero stars I would. They can't make the dishes they have on their menu, what they can make is mediocre at best and their customer service is abysmal. We decided to order in on Valentine's Day rather than going out on a night when a lot of other people might be going out (during a pandemic) and had ordered from here once before and the food was okay so we decided to try it again. We ordered online so there shouldn't have been any question as to what we ordered. I ordered pan fried noodles and put in a note to please add in some shrimp. When the food arrived they said there was an upcharge for the shrimp, which I expected so no problem there. When I saw the box, I knew it wasn't what I had ordered. They sent shrimp fried rice, which I don't like and wouldn't consider dinner either way. My fiance called and they ARGUED with him over the phone, saying that was what we ordered. Even though I was 100% sure that's what was on the order, we hung up and checked it and sure enough, pan fried noodles. He called back and was told they could make the correct dish, but the delivery guy had just left and had a lot of stops so it would take quite a while to get the food if we wanted it delivered, so he graciously agreed to go pick it up. He knew I had ordered noodles, but I should have told him exactly what to look for because he did check to make sure there were noodles in the box, but I took one look at the lunch sized paper bag and tiny little take out box when he got home and knew they STILL had not given us the correct dish. This time, it was lo mein, which I don't like, just the noodles and a few little tiny shrimp thrown in, not even any veggies or anything. I ate a few bites because I didn't have any other option and threw the rest away. The restaurant was completely incapable of making the dish I ordered, that was on their menu and they ruined our Valentine's Day dinner! And the dishes that were correct, were mediocre at best!! I had thought they were going to credit my card for the mistake, but my fiance said that they had told him to give them his phone number and we would get a credit on a future order. Which is completely useless since we will NEVER order from them again and I advise everyone else not to as well!! I don't know how this place stays in business!! DON'T WASTE YOUR TIME AND MONEY!!!

Will P.

Really good food and always pleasant service. Not sure why all the bad reviews.

JAMS LOPEZ

Highly recommend

Tuner_Hon

Great Chinese

Penelope Curtis

I order from this place consistently and were the food is actually very good the service is horrible... I was told that because I got 2 large orders of rice that even though we had asked for a lg duck sauce to go with the rice that I was lucky that I even got a sample size and then I was talked over and hung up on... With how much less people are getting business from customers I would think that paying over 20 dollars for just some rice should most definately have co.e with the duck sauce requested and then to be rudely hung up on I am just beside myself. SMH

Samantha Stilian

Waited two hours for food and then only received half of it! So upset with the way the mishap was handled! They argued about the fact that it was ordered at 6:30 and wasn’t delivered until 8:20...... even though it is time stamped on my receipt!

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