Dunkin'

556 Dutton St, Lowell
(978) 735-4527

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Recent Reviews

3 stars is a stretch; I suppose the drive-thru is OK, there's always a line—and drive-thru get priority which creates an equally long long line in the dining area, which is minimally maintained. Staff chatter is an R-rated show of of PBS for kids. They get your order right ~50%... When contested on a mix-up, "I don't know, I just punch button...". Training is an unknown concept here. But, if you want a coffee shop that can get it right maybe 50% then this...
Mark on the overnight shift goes out of his way every time I see him to memorize my fairly complicated order and share a laugh and positive energy.
Because of him, I will always go to the Dutton St. Dunkins. He never once complained even when things looked hectic.

Wheelchair accessibility: The ramp is located at both the entrance and exit.
Okay great location but too many panhandlers, the outdoor drive thru pickup is trashed it’s horrible and ugly needs a cleanup a hell of a power wash, the electronic systems outside are pretty bent out of shape the place needs some personal and mechanical attention. Its trashy looks awful, the staff handle service great thankfully I appreciate it. The indoor environment is fairly nice, I was provided quick service. But yah this place needs your attention CEOs. Oh and get new...

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