When asked if something had peanut butter the girl couldn’t answer me and basically said can’t tell you for sure? Then when we asked for a box because my 4 year old couldn’t finish her cupcake we were told you can buy it. Its 1.00. This didn’t happen the last time I was here. If it cost so much for the brown boxes you make people pay for maybe get a lower cost box for people to bring home the item. This girl was rude, said I don’t know what to tell you and I don’t appreciate this after we leave a 5.00 tip and I had to get change from the bottom of my purse so my daughter could bring home what I paid for. Please tell the customer if they’re dinning in that they have to pay for a box. So make sure you say I’m taking out and so you get a box and sit down and eat it. Absolutely horrible. As a business maybe you should calculate the cost of boxes and how you can make up for this price.
Service: 1
Charleen Jackson
PerfectParking: Shares parking with the other crossing stores
Dietary restrictions: Gluten free and vegan options.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Lemon Cupcake
harvey li
Staffs friendly, ice creams 11/10 and I would give this whole place an 6/5
Atmosphere: 5
Food: 5
Service: 5
Barbara Chandler
I looked forward to this for a week, what a disappointment. We each picked out 2, waited for several hours to eat them. Opened the box, “wow, these are so small!” And not good, seemed stale, I paid $18, 89, what a rip off, never again.
Atmosphere: 2
Service: 3
Barbara C.
Over priced for a disappointing product. We have had them before, at different locations, this was bad. Seemed old and sad, we bought 4 different flavors, waited until we had supper, wow so small, $18.89. We'll never buy them again.
Paul Gouveia
Over priced desserts that are just fair. Hot cocoa is the worst brown water I ever drank. Was expecting actually cocoa for what I was charged. Swiss Miss at home is better... very disappointing.
Atmosphere: 1
Food: 1
Service: 4
Nora and Tim
We used Cupcake Charlies for our July 2023 Wedding. The cupcakes were delicious and the service was great! Our guests loved the cupcakes and raved about them for days after the wedding. We enjoyed our tasting with them at the Plymouth Location- the staff answered all of our questions and worked with us throughout the process. We were able to rent a cupcake stand from them and add on delivery to the venue for a small fee. Everything was seamless. We love going back and visiting for more cupcakes!
Atmosphere: 5
Food: 5
Service: 5
Jacob Walsh
Great selection of cupcakes and treats! It smelled so good in the shop! It was really wonderful!
Atmosphere: 4
Food: 5
Service: 5
Bob J
The 5 stars says it all - what else is there to really say? They put the 'cupcake' in cupcakes. Cute girls - 10's.
Every single family birthday, Mother's Day, Father's Day, rewards for good grades, and visits from friends or relatives merits a visit to Cupcakes Charlie's. Delicious, every time.
Ruben DeLeon
The staff was very friendly & the cupcakes soo delicious i had to order some of cakes in a cup to be delivered to my home in NY later that week when i got home and they were just as delicious.
Brian S
The best place to get cupcakes in Massachusetts, as far as I know.
Christoph Weber
I just had the best dessert of my life, a cupcake whirlie!
When asked if something had peanut butter the girl couldn’t answer me and basically said can’t tell you for sure? Then when we asked for a box because my 4 year old couldn’t finish her cupcake we were told you can buy it. Its 1.00. This didn’t happen the last time I was here. If it cost so much for the brown boxes you make people pay for maybe get a lower cost box for people to bring home the item. This girl was rude, said I don’t know what to tell you and I don’t appreciate this after we leave a 5.00 tip and I had to get change from the bottom of my purse so my daughter could bring home what I paid for. Please tell the customer if they’re dinning in that they have to pay for a box. So make sure you say I’m taking out and so you get a box and sit down and eat it. Absolutely horrible. As a business maybe you should calculate the cost of boxes and how you can make up for this price.
Service: 1
PerfectParking: Shares parking with the other crossing stores
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Oreo, Strawberry, Lemon Cupcake
Dietary restrictions: Gluten free and vegan options.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Lemon Cupcake
Staffs friendly, ice creams 11/10 and I would give this whole place an 6/5
Atmosphere: 5
Food: 5
Service: 5
I looked forward to this for a week, what a disappointment. We each picked out 2, waited for several hours to eat them. Opened the box, “wow, these are so small!” And not good, seemed stale, I paid $18, 89, what a rip off, never again.
Atmosphere: 2
Service: 3
Over priced for a disappointing product. We have had them before, at different locations, this was bad. Seemed old and sad, we bought 4 different flavors, waited until we had supper, wow so small, $18.89. We'll never buy them again.
Over priced desserts that are just fair. Hot cocoa is the worst brown water I ever drank. Was expecting actually cocoa for what I was charged. Swiss Miss at home is better... very disappointing.
Atmosphere: 1
Food: 1
Service: 4
We used Cupcake Charlies for our July 2023 Wedding. The cupcakes were delicious and the service was great! Our guests loved the cupcakes and raved about them for days after the wedding. We enjoyed our tasting with them at the Plymouth Location- the staff answered all of our questions and worked with us throughout the process. We were able to rent a cupcake stand from them and add on delivery to the venue for a small fee. Everything was seamless. We love going back and visiting for more cupcakes!
Atmosphere: 5
Food: 5
Service: 5
Great selection of cupcakes and treats! It smelled so good in the shop! It was really wonderful!
Atmosphere: 4
Food: 5
Service: 5
The 5 stars says it all - what else is there to really say? They put the 'cupcake' in cupcakes. Cute girls - 10's.
Restaurantji Recommends
Really good! Come her for sure
Every single family birthday, Mother's Day, Father's Day, rewards for good grades, and visits from friends or relatives merits a visit to Cupcakes Charlie's. Delicious, every time.
The staff was very friendly & the cupcakes soo delicious i had to order some of cakes in a cup to be delivered to my home in NY later that week when i got home and they were just as delicious.
The best place to get cupcakes in Massachusetts, as far as I know.
I just had the best dessert of my life, a cupcake whirlie!