Ciro's "A Tradition"

904 Main St, Springfield
(413) 732-4767

Recent Reviews

Annette bates

I was so cold in there I couldn’t take off my coat. They only had 2 people working so service was extremely slow. And they weren’t very good servers Took over an hour to get out food and it was not busy We ended up leaving it took so

Atmosphere: 1

Service: 1

D’Nesha Woodall

This place was awful!!! We waited 1.5 hrs just to receive our food! The Manager Nick was our sever he was rude, arrogant And most of all not customer friendly!! Food cam out steak was cold! We ask for the check its was completely wrong he didn’t even want to correct it! I will never step foot back into that establishment. Then I left my number for the owner to call me never did!! I don’t even see how this place is still in business!!

Atmosphere: 1

Food: 3

Service: 1

Maria Bianchi

Valentine's Day. Restaurant busy. Live music. Excellent home-cooked food made to order. Waitress Jo, excellent and Nick. The atmosphere is a lovely restaurant. This is a restaurant you go for top quality food, atmosphere and relaxationThis is not a pasta,pizza or Italian chain. Fine dining. The live entertainment with comedians from Boston and Vegas is great. Highly recommend !Parking: No issuesWheelchair accessibility: Plenty of room. Ladies bathroom with handicapped area. Plenty of parking in front, side and private lot.

Atmosphere: 5

Food: 5

Service: 5

Biggie

Ciro's is awesome... great food and entertainment. Everything is good and they are always willing to accommodate you for either a private party or if you come in later for dinner.

Atmosphere: 5

Food: 5

Service: 5

mac

My second time here - had Jo as our server her recommendations and explanation of the menu was very helpful and professional, based on her recommendations ordered a bottle of wine that she recommended, and it was an excellent cabernet sauvignon. The grilled Cesar was delicious and risotto balls were savory and comforting. Our entrees were timed out well and we relaxed enjoyed the surf and turf and chicken piccata. We were not rushed and relaxed and enjoyed the music. Very happy to support local small family run business,

Atmosphere: 5

Food: 5

Service: 5

Cristen Rosinski

The food was great, when we got it. Our first clue should have been "cash only" and "20% automatic gratuity". The service was absolutely atrocious. There is absolutely no reason to wait an hour for drinks and apps - even less reason for the server to wait until our apps are on the table to let us know that what we ordered for food was not available. Complete fail when our friend changed her order, and all the other entrees were served and they got her dish completely wrong. Then we watched them turn around and serve THAT incorrect dish to the next table BEFORE they had even received their appetizers!!We know they tried really hard to make us happy, by serving free dessert and champagne - but they completely read the table wrong. We had a friend who was obviously not drinking, and at that time we were very late for our concert so we really didn't want dessert. Plus the bartender brought a drink saying "on the house" when it ended up on our bill and they wouldn't take it off. Overall, a dinner out took 3 hours, and should never have when there was barely anyone else in the restaurant. They definitely wouldn't have gotten the 20% tip that was automatically added. We truly should have gotten up and left.

Atmosphere: 1

Food: 4

Service: 1

Stephen Monska

Came here 10pm after a Thunderbirds game, everywhere else was closed. We were warmly welcomed at the door, so glad we did! Food was delicious, came out quickly, owner was very friendly and came to chat with us. Like it's 1960.

Atmosphere: 5

Food: 5

Service: 5

Howie Mraz

Outstanding

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, Chicken Parmigiana Dinner, Chicken Parmesan, Salad

Mat Nelson

Great new years eve experience. Super service and food and great fun time. We will be back!

Atmosphere: 5

Food: 5

Service: 5

okrky okrky

So many bad reviews, I wouldn't take a chance on this place. The "Cash Only" policy is a big time credibility diminishing factor. What else is being hidden..... in your food?

Ryan Marx

When you walk into Ciro’s, you’re met with a smile and a warm welcome. The restaurant is clean and run like a family, with everyone stepping up to the plate. Stopped by for a martini, and Nick completely delivered. The bar area is an elegant upscale environment with overhead lighting and fully equipped to make a cocktail you won’t forget. You won’t find a drink menu, but a knowledgeable bartender who knows how to make what you order and mastery of the craft. I had an order of the bruschetta, and my waitress Cassie couldn’t have done better at making sure I was fully accommodated. It was absolutely amazing and made fresh on the spot. Ciro’s is catered to an upscale adult environment that some individuals may not have considered before visiting, but I promise you if that’s what you’re looking for, this is the 5 star place for you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Zuppa Di Vongole, Bruschetta

kpopstan

We were freezing no heat, took an hour took get our food after we ordered it, it took 30 minutes to get drinks and appetizers came before drinks. The food was good but the service was not good at all. The restaurant wasn’t that busy and there were drunk people smoking outside the entrance. Made me uncomfortable and sick. Personally I don’t recommend at all find somewhere else

Atmosphere: 1

Food: 3

Service: 1

Ray Cross

Had reservations for 6 people at 6pm. Didn’t receive our food until 715. There was only a few other people in the place. Not sure what the issues were, but no one said anything to us at the beginning, during, or at the end. We left and no one said anything to us. They dropped off the check when we asked for it and I’m glad I looked as they added a forced gratuity to the bill.We had been there before and took our guests there so we of course felt bad for taking them here.We realize that there may have been help issues, but at least someone could have said something to us at any point while we were there.Wahlburgers and Red Rose were jammed while Ciro’s was empty. Now I know why. Treat Guest like this and they won’t come back. This is the case with us.If you go here, I hope you have a better experience!

Atmosphere: 3

Food: 4

Service: 1

Jerica Bird

The food is melt in your mouth to die for amazing. Since I’ve found this place two weeks ago, my family & I have been here three times. We even did Thanksgiving dinner here. It’s pricey, and it’s annoying that it’s cash only, and the staff can sometimes be slow. But they’re lighthearted and fun, the chef always comes out to check on the meal, and the food is worth the wait. We got the clam zuppa, the grilled swordfish, and the fettuccini Alfredo, as well as the cannolis. Can’t wait to go back.

Atmosphere: 4

Food: 5

Service: 3

Jordan Bird

Best Italian food I’ve ever hadIncredible service, very attentive and kind.They even invited us back for Thanksgiving :-)Vegetarian options: Incredible Alfredo

Atmosphere: 5

Food: 5

Service: 5

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