KFC

632 State St, Springfield
(413) 363-9659

Recent Reviews

Simple Life

I never met the rudest people in the world I’m a school bus driver and I had to go to the bathroom thinking I get food from this place all the time they would let me use the bathroom! The lady didn’t even have gloves on getting this customers food I showed her my badge and said please can you unlock the door to the bathroom she said I don’t care who you are if your not buying our food go to the bathroom on your self I was so shocked I looked at the customer and said unbelievable how she’s touching your food with no gloves and she touched her face and hair!! He asked for his money back! By the way if I new I had to get something to use the bathroom I would have but her attitude was unacceptable!! I was going there to get chicken after work put I’ll continue to go to Popeyes down the street

Chari Zard

Todays Mac and cheese and chicken tenders were delicious and the fries too so crispy and then soft well seasoned just the right amount of salt ?

Eugene Thurston

The original recipe chicken breast was very moist and good. I didn't care too much for the wing or the drumstick those were kind of dry. Also the popcorn chicken wasn't that tasty either so next time I will never order it. I was very dry and not that tasty in a little too salty. Even a four-star because the chicken breast was good and the staff was friendly. To enter the bathroom you must ask a employee to enter it may say vacant but the door will be locked. This is to prevent vandalism.

Boppy Parker

Todays Mac and cheese and chicken tenders were delicious and the fries too so crispy and then soft well seasoned just the right amount of salt ?

Jose Pabon

Worst service ever got me waiting 30 min for a famous bowl employee look like there on drugs place is dirty Place is a joke should of never reopen this dump

Diane Chaldersingh

I put a star because I have to, in order to write my review. . Place is disgustingly dirty. My 4 piece order of chicken had feathers on all 4 wings and refried and dried out. . Soda was flat n tasted like the dispensers needed to be cleaned or disposed of. Everything went into the garbage. $21.95. Place needs to closed down or different management. NASTY. I now I'm going be sick ?.

Yasmin Capeles

Is ok I guess the night staff really need to do better at keeping there food areas clean over all good customers service

Miguel Rivera

They wouldn't even let my 3year old daughter use the bathroom. You definitely lost my business for good!

Marilyn Serrano

Love kfc chicken, the people here are polite they service is a bit slow. The food is fresh and hot

Miguel Colon

They wouldn't even let my 3year old daughter use the bathroom. You definitely lost my business for good!

Ty L.

oh let's just say the chicken dry over cooked .. just don't look good at. somebody need to be fired

Chicago Blue

The food is delicious! The service is terrible! I live in forest park every time I forget to check my family meal because I’m in a rush to get food home! Only to find out they always leave something out!!!!! Every single time!!!!! Last time got home No corn today I bought 16 piece 2 Mac and cheese 2 mashed potatoes guess what No mash no gravy!! So they keep my money because guess what? Driving all the way back to state street will only pist me more off!!! Always check your order that’s how they are saving money!!!!!!!riping people off

Deon'Jha

Nasty unprofessional dusty establishment. Employees need to be fired and given extensive training. Need new faces. Price gouging extra 5 dollars in store than online. This place needs to be investigated and drug tested. DONT GO HERE!! CHICOPEE BETTER

mallisa faucher

Went thru drive thru. Had to wait 15 minutes for our food to be brought out to us. The of the four orders were not correct so I had to go inside to get them fixed. Took 10 more minutes to get orders fixed and had to talk to three different people because one just kind of walked away, the second only fixed half of what was wrong then walked away. While I was inside to get my order fixed two other customers from drive thru came in because their orders also were not right

Kristy Gest

The service was not great it took so long we thought the speaker was broken went to the drive thru he ask for us to go back , we said no, I understand people need to work get the right workers

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