Moe's Southwest Grill

1300 Boston Rd, Springfield
(413) 363-1397

Recent Reviews

Christopher Provost

Good food good atmosphere. Will return.

Atmosphere: 4

Food: 4

Service: 4

Jason Barroso

Good if you need a quick bite.

Atmosphere: 3

Food: 3

Service: 3

Katelyn Trammell

I'm so impressed! I came in about 20 min ago and the two gentleman provided quick and friendly service! And the food is amazing!We went to pay with a giftcard that my mom bought in another state and even though she paid for it it had no money because the guy never activated it. They called the general manager and they couldn't get it resolved but they gave us free drinks on the house and money off and that was way more than expected. I'm definitely coming back

Atmosphere: 5

Food: 5

Service: 5

Sandra Wright

They always serve me well. Food is delicious the steak has a smoky flavor, everything is off the hook. I like to dine in.Parking: Drive right up walk right in. Great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowl

Jason Pagan

Most of the time friendly but food good ?

Atmosphere: 5

Food: 5

Service: 5

Lillian Russo

Sean and Orian provide excellent service. Best moes to visit… and I’m out of state. Always top tier burrito quality.

Atmosphere: 5

Food: 5

Service: 5

Valerie Aponte

The bowl was excellent. There is plenty of food in a serving and worth the price. Spices on point, steak was well

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole, Burrito Bowl, Chips & Dip Trio, Bowl

Brooke Szafran

I go to this Moe’s a lot and I have never experienced bad service! I wish I knew one of the workers name because he was fabulous. He did everything around the restaurant and more. He was so great and he deserves this recognition! My boyfriend also had great service with a different worker who helped tremendously. 10/10 experience for both of us!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stack

Troy Vernon

Oh my goodness I cannot contain how Excellent Everything has been from the amazing TOP TIER SERVICE FROM CJ AND ANGEL!!! My girlfriend is Vegan and they accommodated her and every detail that she requested and made everything so much easier vs any other place we have been! I hope they both get promoted and a raise! Best location in all of Western Mass!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Burrito Bowl

Andy Ramos

New establishment, good service on. Sunday.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stack

Diamond Dessasure

Came in today the only thing I said was put the sour cream on the side and he walked away from my Food and said I had a nasty attitude ? I’m shocked and I will never eat from this location again.

Atmosphere: 1

Food: 5

Service: 1

Maryam Yusuf

Visited this location and was given a warm welcome by Sean. I was able to redeem my birthday coupon as with no issues thanks to Jaylen. I explained that I recently had a bad experience with another location, and Sean made sure to make this experience better than the last. Sean and Jaylen deserve a raise because the food and service was wonderful!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Burrito

Maryam Y.

Visited this location and was given a warm welcome by Sean. I was able to redeem my birthday coupon as with no issues thanks to Jaylen. I explained that I recently had a bad experience with another location, and Sean made sure to make this experience better than the last. Sean and Jaylen deserve a raise because the food and service was wonderful!

Todd Hickman

I was the only person in line but was rushed through as soon as I would answer what I wanted on my burrito server hastily asked "what next, what next?" I'm not slow or indecisive, but this was my first & last time at Moe's! The food was at best, Okay. Strange thing is, the chicken was dry but the burrito was sloppy and wet, and the salsa lacks flavor. The low quality of food (Taco Bell) and the rushed service are why I won't go back to this particular location. Good Luck if you go!

Atmosphere: 4

Food: 3

Service: 2

Chula ..

The food was great. The service was wholesome. It was my first time there and the i dont regret going there. The servers there are just awesome and fun absolutely love it.

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