Sadly the food was awful. We were a party of 6 and no one ate more than a quarter of the meal, some didn’t eat past the first bite.However, the taste of the food doesn’t reflect of the service we received. All staff were pleasant and attentive.
Atmosphere: 3
Food: 1
Service: 5
Hector Martinez
A couple of years ago this place was absolutely amazing, food, service and cleanliness. My family and I have been here a few times last year and every time I want to give it another chance but every time we get more and more disappointed with the service, food is always cold and staff hardly ever checks on us. It's been a couple of months since we stopped going and we are scared to do so and spend money if we are going to get the same service again. It has gone down hill for sure.
Atmosphere: 2
Food: 2
Service: 2
Amanda Lea
Always great staff and service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Taco & Cheese Enchilada Family Meal, Stacked Nachos, Caramel Swirl Cheesecake
Judy Kosuda
Great tasting pizza. Score 8.6
Atmosphere: 5
Food: 5
Service: 5
Ashley Fortin
Great new food options to choose from and great quick service from the waitress on our last visit.Parking: It was busy so difficultly located near resterauntKid-friendliness: Own menu options
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Taco & Cheese Enchilada Family Meal, Rice and Beans
Jessica
Atmosphere doesn’t matter because we ordered to go for the first time and I am absolutely appalled at the difference between the amount of food and attention to your order being made correctly when your dining in compared to carry out! Number one we ordered there so not online nor by phone so they knew exactly what we ordered and trust we got charged for everything however just didn’t get everything or got very little of it. We paid for a side of French fries and literally they gave us a side with 7 fries! I even took a picture because no one would ever believe that of these tiny 7 crinkle fries I get charged for a side of fries! The ultimate fajita they gave us literally full of the gristle of the pork and the chicken is bland with no seasoning so the family decided not to eat it. They ordered and charged for extra chicken, cheese, and veggies on my quesadilla but it’s not extra by far. It’s a regular order as a person that eats at this restaurant once a month usually. I said to hold the pico and yet they still put it on top of I ordered extra sour cream which I didn’t get extra but got charged for it and they put it with the dang pico I said we wanted none of so I tossed most of the sour cream. Just absolutely disappointing and I don’t think I will be going there for a long time if ever. All this $70 bucks for literally food quality and quality both sucked.
Atmosphere: 1
Food: 1
Service: 1
Slappywag 72
The first table we sat at was sticky and gross. The chairs were rickety so we asked for a booth which was also sticky and gross but at least we weren’t worried about a chair breaking. The waitress had a miserable disposition the whole time. We almost just left, and I wish we did because the food was like overpriced Taco Bell and some of the silverware had dried up food on it. We would’ve at least ordered drinks, but between the waitresses miserable disposition and the atmosphere, we didn’t want spend much on this place. Stay away from this place, it’s nasty.?
Atmosphere: 1
Food: 1
Service: 1
Jodi Eno
Food is always hit or miss. Guacamole live is when they feel like it. Salad 9/10x has brown
Atmosphere: 3
Food: 2
Service: 4
Thara Siyamek
Place is beautiful, staff are super friendly and the food is goodEverything was great except that the food takes toooooo long to be served ??
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Border Sampler Platter, Chips and Salsa, Steak and Shrimp Fajitas
Slow service and the place smelled a little funny. Food was great, but the card machine charged me for me and my partner even though the waitress said she only put my card in once. The establishment could use some improvement, and perhaps some kind of maintenance to fix the smell. Also, my partner used his card and it "didn't work" even though he had money on it...fix the machines please.
Atmosphere: 3
Food: 5
Service: 2
adrienne weir
Got our order wrong, lack of staff interaction.
Atmosphere: 3
Food: 1
Service: 1
Rhi H
Food was gross. Server was not aware of the options. Zero vegetarian
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Chips and Salsa
Brian Alves
Food was alright , did not feel welcomed with the greeter at the door with red hair with braids was very rude and stuttering and dropped my wife’s utensils on the floor overall it was a good experience our server was great!
Atmosphere: 1
Food: 2
Service: 4
RM R
It's been over 20yrs since dining regularly at a On the Boarder Mexican grill, but I remember it being at par with other franchise chain restaurants like Chilli's, TGIF, etc ... I would have to say the food quality & meal prep has not kept up with other big franchises. The dishes we just "okay" and were particularly tiny portions and not very flavorful/spiced for Mexican food. But I guess it aligns with the price as our dinner was very inexpensive.I had the Birria Tacos which were not very memorable. Son had brisket tacos which were very dry and bland. I think sticking with the traditional dishes like burritos or fajitas might be a better choice.
Sadly the food was awful. We were a party of 6 and no one ate more than a quarter of the meal, some didn’t eat past the first bite.However, the taste of the food doesn’t reflect of the service we received. All staff were pleasant and attentive.
Atmosphere: 3
Food: 1
Service: 5
A couple of years ago this place was absolutely amazing, food, service and cleanliness. My family and I have been here a few times last year and every time I want to give it another chance but every time we get more and more disappointed with the service, food is always cold and staff hardly ever checks on us. It's been a couple of months since we stopped going and we are scared to do so and spend money if we are going to get the same service again. It has gone down hill for sure.
Atmosphere: 2
Food: 2
Service: 2
Always great staff and service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Taco & Cheese Enchilada Family Meal, Stacked Nachos, Caramel Swirl Cheesecake
Great tasting pizza. Score 8.6
Atmosphere: 5
Food: 5
Service: 5
Great new food options to choose from and great quick service from the waitress on our last visit.Parking: It was busy so difficultly located near resterauntKid-friendliness: Own menu options
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Taco & Cheese Enchilada Family Meal, Rice and Beans
Atmosphere doesn’t matter because we ordered to go for the first time and I am absolutely appalled at the difference between the amount of food and attention to your order being made correctly when your dining in compared to carry out! Number one we ordered there so not online nor by phone so they knew exactly what we ordered and trust we got charged for everything however just didn’t get everything or got very little of it. We paid for a side of French fries and literally they gave us a side with 7 fries! I even took a picture because no one would ever believe that of these tiny 7 crinkle fries I get charged for a side of fries! The ultimate fajita they gave us literally full of the gristle of the pork and the chicken is bland with no seasoning so the family decided not to eat it. They ordered and charged for extra chicken, cheese, and veggies on my quesadilla but it’s not extra by far. It’s a regular order as a person that eats at this restaurant once a month usually. I said to hold the pico and yet they still put it on top of I ordered extra sour cream which I didn’t get extra but got charged for it and they put it with the dang pico I said we wanted none of so I tossed most of the sour cream. Just absolutely disappointing and I don’t think I will be going there for a long time if ever. All this $70 bucks for literally food quality and quality both sucked.
Atmosphere: 1
Food: 1
Service: 1
The first table we sat at was sticky and gross. The chairs were rickety so we asked for a booth which was also sticky and gross but at least we weren’t worried about a chair breaking. The waitress had a miserable disposition the whole time. We almost just left, and I wish we did because the food was like overpriced Taco Bell and some of the silverware had dried up food on it. We would’ve at least ordered drinks, but between the waitresses miserable disposition and the atmosphere, we didn’t want spend much on this place. Stay away from this place, it’s nasty.?
Atmosphere: 1
Food: 1
Service: 1
Food is always hit or miss. Guacamole live is when they feel like it. Salad 9/10x has brown
Atmosphere: 3
Food: 2
Service: 4
Place is beautiful, staff are super friendly and the food is goodEverything was great except that the food takes toooooo long to be served ??
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Border Sampler Platter, Chips and Salsa, Steak and Shrimp Fajitas
friendly service...great drinks and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Slow service and the place smelled a little funny. Food was great, but the card machine charged me for me and my partner even though the waitress said she only put my card in once. The establishment could use some improvement, and perhaps some kind of maintenance to fix the smell. Also, my partner used his card and it "didn't work" even though he had money on it...fix the machines please.
Atmosphere: 3
Food: 5
Service: 2
Got our order wrong, lack of staff interaction.
Atmosphere: 3
Food: 1
Service: 1
Food was gross. Server was not aware of the options. Zero vegetarian
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Chips and Salsa
Food was alright , did not feel welcomed with the greeter at the door with red hair with braids was very rude and stuttering and dropped my wife’s utensils on the floor overall it was a good experience our server was great!
Atmosphere: 1
Food: 2
Service: 4
It's been over 20yrs since dining regularly at a On the Boarder Mexican grill, but I remember it being at par with other franchise chain restaurants like Chilli's, TGIF, etc ... I would have to say the food quality & meal prep has not kept up with other big franchises. The dishes we just "okay" and were particularly tiny portions and not very flavorful/spiced for Mexican food. But I guess it aligns with the price as our dinner was very inexpensive.I had the Birria Tacos which were not very memorable. Son had brisket tacos which were very dry and bland. I think sticking with the traditional dishes like burritos or fajitas might be a better choice.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Chips and Salsa