Sheraton Springfield Monarch Place Hotel

American, Steakhouses, Burgers, Hotels, Venues, Event Spaces

One Monarch Place, Springfield
(413) 781-1010



Recent Reviews

It?s unfortunate that I can?t review solely on the comfort and cleanliness of this room. But I was charged twice for one of the two nights spent here, left a message on the accounting voicemail as directed, and have been given no response. I?ve just left a second message. This experience has negated Some of the good feeling I had about the stay. If you stay here watch your credit card statement for any unpleasant surprises!

This hotel is located in the downtown area. It's a decent hotel with very friendly and attentive front desk staff. There are a couple of restaurants on site, a typical gym (the pool was closed) and well-maintained rooms. If you haven't been to Springfield before, this area is DEAD at night. Although there's a CVS right across the street, it closes at 7pm. That should tell you everything. That being said, the Sheraton has pretty much what you need on site. It' full review

I stayed for two nights at the Sheraton with some friends. I was greeted at the front desk by Noah, who was working the front desk by himself. His customer service was excellent and instantly made me feel welcome. However, it was clear that he needed help as he was the only one checking people in. Because of the service, I will look into staying there the next time I travel to Springfield.

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