One Monarch Place, Springfield
Stayed at the Sheraton during August 2020! The hotel staff was awesome! Friendly, professional, and accommodating! The hotel was clean and modern and conveniently located. The rooms were spacious and clean with plenty of lights and outlets. I definitely recommend this hotel if your in the Springfield area! Five stars
It was a horrible stay..The alarm was going off all night.The elevator weren't working.We slept in a hallway for over 3 hours.The guy in the front desk said there was no stairs. Just was a lie..
Over all nice stay. Clean comfy bed. Friendly staff. I just wish my only option for coffee wasnt Starbucks. Not for political reasons, its just gross.
Beautiful inside. Restaurants opened back up.
The cleanest hotel I ever stayed in, and it's so quiet. #1 in my book
Although this hotel is clean, comfortable, and the staff are friendly in general, proceed with caution. The food is very overpriced and room service is incredibly difficult and does not get your order correct. One of the ladies at the front desk is very rude. The location is not the greatest either- you should not leave the hotel if you want to feel safe.
Staff is friendly and attentive. Lobby is clean. The only reason I docked a star is because the beds are very hard so it felt like sleeping on the floor. Pillows are good though.
great experience place is big a little on the dark side
We tried to find a breakfast place outside of the hotel and we walked around the city as much as we could and we landed in a separate hotel. This place has a good menu and I had a great healthy avocado omelet. My boyfriend got a burrito and it was pretty bland. Service is ok, but it seems that the hotel guests get a free buffet. If you aren't a guest it's $18.
Elevator Are Nice Clean Fast Going Up And Or Down. Yes
No problems. Very clean. If they had a courtesy shuttle five stars. Will return.
Beautiful hotel, amazing conference rooms, and first class service. From the Communication during booking to help my team and I be successful; to the service when we got in. Completely and utterly exceptional. Thank you Hector and Victoria for being the best part of that Hotel and making us feel welcome
Weeknight stay for business. Friendly staff, room was immaculate and amenities available. Bed very comfortable - they were in the midst of changing from one brand to another, but was fairly seamless. Only one issue with bathroom plug being somewhat old and not allowing hairdryer to stay plugged in. Parking was not too expensive for a hotel. Would stay again if in town.
Very nice rooms and staff. It’s a very old building with older decor but set up well. The bathrooms and rooms are newer. Marriot will update it soon. Close to downtown, MGM, river and local attractions.
Very well maintained and clean hotel. 50+ inch tv in room with steeaming was a nice surprise. The parking fee of $18 for guests, seemed steep to me though.
One Monarch Place, Springfield, MA 01144