Ribeye steak was partially tough, filet mignon was dry, Caesar salad was wilty and smothered in dressing. This restaurant makes you pay for sides and soft drink refills, WAY OVER PRICED for sub par meals, over $200 for 2 people with no alcoholic
Atmosphere: 5
Food: 2
Service: 5
Mystery Shopper
Over rated, service was a joke.Obviously they're looking for parties of 8+ that's where they attention.Not worth a reservation please go elsewhere
Atmosphere: 1
Service: 1
Jason Geltzeiler
It was a mistake going to Chandlers last night for dinner. For starters, for appetizers, we got the garlic shrimp and the pork belly. Usually, an order of garlic shrimp is a lot of shrimp in a garlic sauce. For $24, it only came with four mediocre shrimp. The pork belly was over cooked and dry. For dinner, we both got the 14oz NY strip. We asked for it cooked rare plus. One came out medium rare and the other came out medium. For sides, we got the creamed spinach and the truffle Mac and cheese. The truffle Mac and cheese was very low quality Mac and cheese with the truffle having no taste. The cream spinach may have been the worst of all. Usually, the spinach will be chopped up in a cream spinach which ends up giving it more flavor because the cream sauce and the spinach mix. Chandlers put a couple pieces of leafy spinach and just dumped it into a cream sauce. The cream sauce was very watery and also did not have much of a taste. However, our waitress was very nice and our food came out quick. We sat in the lounge so we could watch the game on the TV which was great. Overall, Chandlers has a great atmosphere with food that isn’t so great.
Atmosphere: 5
Food: 1
Service: 4
Anderson Fazeo
You can definitely tell this place is under new management. Service is slow, and the staff seems like they have no clue on what they are doing. Food was awful and drinks are horrible, asked for a manager and said someone would be right over, never came! Will not be
Atmosphere: 3
Food: 1
Service: 1
Betsy Cruz
Had early valentines dinner Friday night and ordered the New Zealand lamb chops. Unfortunately I good food poisoning and got so sick throwing up since Friday. Very
Atmosphere: 5
Food: 1
Service: 5
wujekcity
I was a walk in with a friend on a busy evening after playing some blackjack, we were told only service would be in the bar area. We were fine with it and got amazing Prime Rib!!!! We did have to wait a little bit for drinks and service, but all in all was a good experience!! I feel bad for the entitled people here who complain about pricing..most probably cant read or write so it was probably a shock to them when the bill came. Luckily myself and Im sure most dont care if you ever come back!! more tables open to easy going people who enjoy a nice meal once in a while!
Atmosphere: 4
Food: 4
Service: 4
Paula Hastings
Went last night for a 50th birthday I got a margarita in a very small glass went to pick it up and it tipped over oops I have a plate in my arm manager in his suit came over threw a napkin down and said your shut off and don't ask for another drink WOW JUST WOW the waitress was amazing but whoever the manager in his la te da suit was a jerk
Atmosphere: 2
Food: 2
Service: 4
S M
Worst experience at a restaurant ever. I’ve had better quality food and service at McDonald’s. Our waitress was amazing though, super sweet, and she honestly deserves a raise. Everything was cold and gross, except our desert. It being a holiday is not an excuse to wait an hour for 2 drinks and almost 2 hours for our food, especially with how expensive it is. It took almost a half hour just to get some water and our order taken. I see all these comments complaining about how it took 10 minutes to get drinks and I’m over here like “I wish I only waited 10 minutes!”Also, we were there before this other couple, yet they seated us at this table with horrible stools that we kept sliding off of and then they seated the couple after us at a booth. We had to ask our waitress to move us because of how bad those stools were. If you ever go there and they ask you if sitting in the lounge is okay with a high top table and stools, tell them no and you’d rather a booth.But I personally just wouldn’t go there anyway ??♀️Editing my review from the next day. I have been up all night long because of how sick I am from their food. I only had 2 alcoholic beverages so I know it’s not from drinking too much. I feel horrible that my boyfriend took me out for my birthday and spent over $200 on such poor quality food. I also wanted to add, please don’t take this kind of stuff out on your waiters or waitresses. They aren’t the ones handling the food or drinks and it’s not their fault. As bad as everything was, we still tipped our waitress good and could tell she was really stressed out.Anyway, if you made it this far, just avoid this place lol go to Theodore’s downtown Springfield or Dewey’s Lounge. Nothing fancy, but the quality is amazing!
Atmosphere: 1
Food: 1
Service: 1
Tamika Hoo-Fah
They are very prejudice here, I reserved a both for a birthday celebrations arrived 15 mins prior to my reservation and was told they seat at time reserved. At 8:15 when I returned I was told no both is available I have to seat at a table facing the kitchen. The waiter refused to serve us as we were black and constantly questioned our selections. I would never recommend or eat here again. Very overpriced for food that has no flavor!!!!!
Atmosphere: 1
Food: 1
Service: 1
Frank Russo
Watch out for the “big rock” fee. I ordered a scotch with a big rock and they charged me $4 extra for the big ice cube. A new low in restaurant up-charging. Food was great. Low stars is for the stupidity of fleecing customers for an ice cube.
The food is not bad but not of the standard the price or expectations demand. To be served their most expensive steaks with NO accompanying garnishing unless you pay for expensive side dishes is not good.All in all a disappointing meal.
Atmosphere: 4
Food: 3
Service: 3
Al DePolt
Baked pataoe was over cooked skin very hard. Samon burned on edges crispy onions wete not crispy just fried horseradish sauce to
Atmosphere: 4
Food: 2
Service: 5
T M
The place is exactly what a Steakhouse should look like, the bartender was a lovely gentleman and the food was incredible. I don’t know who these people are saying the food was ‘sub-par’….guess they don’t know good food. We make sure we eat here, at the homemade Italian pasta spot and the gelato spot. Delish, every single time!!
My wife and come here regularly for special occasions. They never disappoint! Ignore the bad reviews - it's in the casino so no one under 21 is allowed. The wine list is excellent, as is the whiskey choice. The service is fantastic!
Christy M.
We had a delicious meal celebrating my husband's birthday. My daughter said that it was the best steak she's ever had. Our server, Laurie, was wonderful! We will definitely be back!
Ribeye steak was partially tough, filet mignon was dry, Caesar salad was wilty and smothered in dressing. This restaurant makes you pay for sides and soft drink refills, WAY OVER PRICED for sub par meals, over $200 for 2 people with no alcoholic
Atmosphere: 5
Food: 2
Service: 5
Over rated, service was a joke.Obviously they're looking for parties of 8+ that's where they attention.Not worth a reservation please go elsewhere
Atmosphere: 1
Service: 1
It was a mistake going to Chandlers last night for dinner. For starters, for appetizers, we got the garlic shrimp and the pork belly. Usually, an order of garlic shrimp is a lot of shrimp in a garlic sauce. For $24, it only came with four mediocre shrimp. The pork belly was over cooked and dry. For dinner, we both got the 14oz NY strip. We asked for it cooked rare plus. One came out medium rare and the other came out medium. For sides, we got the creamed spinach and the truffle Mac and cheese. The truffle Mac and cheese was very low quality Mac and cheese with the truffle having no taste. The cream spinach may have been the worst of all. Usually, the spinach will be chopped up in a cream spinach which ends up giving it more flavor because the cream sauce and the spinach mix. Chandlers put a couple pieces of leafy spinach and just dumped it into a cream sauce. The cream sauce was very watery and also did not have much of a taste. However, our waitress was very nice and our food came out quick. We sat in the lounge so we could watch the game on the TV which was great. Overall, Chandlers has a great atmosphere with food that isn’t so great.
Atmosphere: 5
Food: 1
Service: 4
You can definitely tell this place is under new management. Service is slow, and the staff seems like they have no clue on what they are doing. Food was awful and drinks are horrible, asked for a manager and said someone would be right over, never came! Will not be
Atmosphere: 3
Food: 1
Service: 1
Had early valentines dinner Friday night and ordered the New Zealand lamb chops. Unfortunately I good food poisoning and got so sick throwing up since Friday. Very
Atmosphere: 5
Food: 1
Service: 5
I was a walk in with a friend on a busy evening after playing some blackjack, we were told only service would be in the bar area. We were fine with it and got amazing Prime Rib!!!! We did have to wait a little bit for drinks and service, but all in all was a good experience!! I feel bad for the entitled people here who complain about pricing..most probably cant read or write so it was probably a shock to them when the bill came. Luckily myself and Im sure most dont care if you ever come back!! more tables open to easy going people who enjoy a nice meal once in a while!
Atmosphere: 4
Food: 4
Service: 4
Went last night for a 50th birthday I got a margarita in a very small glass went to pick it up and it tipped over oops I have a plate in my arm manager in his suit came over threw a napkin down and said your shut off and don't ask for another drink WOW JUST WOW the waitress was amazing but whoever the manager in his la te da suit was a jerk
Atmosphere: 2
Food: 2
Service: 4
Worst experience at a restaurant ever. I’ve had better quality food and service at McDonald’s. Our waitress was amazing though, super sweet, and she honestly deserves a raise. Everything was cold and gross, except our desert. It being a holiday is not an excuse to wait an hour for 2 drinks and almost 2 hours for our food, especially with how expensive it is. It took almost a half hour just to get some water and our order taken. I see all these comments complaining about how it took 10 minutes to get drinks and I’m over here like “I wish I only waited 10 minutes!”Also, we were there before this other couple, yet they seated us at this table with horrible stools that we kept sliding off of and then they seated the couple after us at a booth. We had to ask our waitress to move us because of how bad those stools were. If you ever go there and they ask you if sitting in the lounge is okay with a high top table and stools, tell them no and you’d rather a booth.But I personally just wouldn’t go there anyway ??♀️Editing my review from the next day. I have been up all night long because of how sick I am from their food. I only had 2 alcoholic beverages so I know it’s not from drinking too much. I feel horrible that my boyfriend took me out for my birthday and spent over $200 on such poor quality food. I also wanted to add, please don’t take this kind of stuff out on your waiters or waitresses. They aren’t the ones handling the food or drinks and it’s not their fault. As bad as everything was, we still tipped our waitress good and could tell she was really stressed out.Anyway, if you made it this far, just avoid this place lol go to Theodore’s downtown Springfield or Dewey’s Lounge. Nothing fancy, but the quality is amazing!
Atmosphere: 1
Food: 1
Service: 1
They are very prejudice here, I reserved a both for a birthday celebrations arrived 15 mins prior to my reservation and was told they seat at time reserved. At 8:15 when I returned I was told no both is available I have to seat at a table facing the kitchen. The waiter refused to serve us as we were black and constantly questioned our selections. I would never recommend or eat here again. Very overpriced for food that has no flavor!!!!!
Atmosphere: 1
Food: 1
Service: 1
Watch out for the “big rock” fee. I ordered a scotch with a big rock and they charged me $4 extra for the big ice cube. A new low in restaurant up-charging. Food was great. Low stars is for the stupidity of fleecing customers for an ice cube.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The food is not bad but not of the standard the price or expectations demand. To be served their most expensive steaks with NO accompanying garnishing unless you pay for expensive side dishes is not good.All in all a disappointing meal.
Atmosphere: 4
Food: 3
Service: 3
Baked pataoe was over cooked skin very hard. Samon burned on edges crispy onions wete not crispy just fried horseradish sauce to
Atmosphere: 4
Food: 2
Service: 5
The place is exactly what a Steakhouse should look like, the bartender was a lovely gentleman and the food was incredible. I don’t know who these people are saying the food was ‘sub-par’….guess they don’t know good food. We make sure we eat here, at the homemade Italian pasta spot and the gelato spot. Delish, every single time!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Tartare, Grilled Salmon, Crab Cakes
My wife and come here regularly for special occasions. They never disappoint! Ignore the bad reviews - it's in the casino so no one under 21 is allowed. The wine list is excellent, as is the whiskey choice. The service is fantastic!
We had a delicious meal celebrating my husband's birthday. My daughter said that it was the best steak she's ever had. Our server, Laurie, was wonderful! We will definitely be back!