The Chandler Steakhouse

One MGM Way, Springfield
(413) 273-5420

Recent Reviews

Holly Fazzone

My friend and I went and this steak house was absolutely amazing. I was so glad to NOT have a dry aged steak . The steak and chop salad was exquisite. I have been to many steak houses but this ny strip was very tender. Best I have ever had . Please dont change to dry aged. It was so nice to have a traditional grilled steak that was cooked to perfection . I look forward to my next visit . Thank you

Alexandra M.

We always look forward to the nice steakhouses in a casino and The Chandler didn't disappoint. We came here for a wedding and we were hoping to try out this steakhouse! Their cocktail menu is absolutely amazing! I had a "hazed" or a smoked cocktail. I was very happy with it and the presentation was perfect! We only stopped in for some apps so we tried the lobster cake, bone marrow and the shrimp cocktail. All were amazing!! The staff was extremely nice and on top of their game. My boyfriend left his phone for over an hour and they held onto it to ensure we would come back. Loved this restaurant!

Hazel Smith

We located to western Massachusetts about 10 years ago from Michigan and in all those years, we have struggled to find a great, juicy cut of steak like we are used to back home. When our 15 year anniversary came up this year, we decided to book a room at MGM and give The Chandler Steakhouse a try. We were very hesitant about trying it because of all of the negative Google reviews, but we took a chance a made a reservation. Let me tell you, they did not disappoint! The service was incredible! On the table, they left us a handwritten note congratulating us on our anniversary and gave us free glasses of sparkling wine. Our server, Craig, was very knowledgable about the menu and attentive to our needs. For starters, we ordered the Lobster Bisque and Mixed Field Greens salad. The Bisque was AMAZING! It might be the best lobster bisque I've ever had. It was creamy, but not overwhelmingly and had actual, fresh chunks of seafood in it (some places puree everything in their bisques). For our meal, we both ordered the 7oz. Tenderloin of Beef, Herb Roasted Mushrooms, and Blistered Asparagus. The steak was also AMAZING! The cut of beef was so smooth and juicy and cooked to perfection. It went down like butter! They brought us a free extra side of au jus to dip it in, but it didn't even really need it. The mushrooms were very good and went nicely with the steak. Our only complaint, and it's minor, is the asparagus was slightly undercooked and we probably wouldn't order that again. The staff at the Chandler went out of their way to make our anniversary special and it was a GREAT dining experience. I can't compliment the steak enough and we are so excited to finally have a great steak place in the area. We can't wait to bring our out-of-town family here when they come for a visit!

Bob B.

Where to begin...we ordered the prime rib, which was good, however I have had prime rib of similar quality at other restaurants which were much cheaper. Unfortunately everything is all carte. So we ordered the stuffed baked potatoes as a side for $12. When it comes to baked potatoes, as with most things in life, size isn't everything. Yes, it was quite large, but it was nothing more than a large, undercooked potato, split in half and drizzled with a sour cream, and cheese concoction, and sprinkled with a smattering of bacon bits and chives. All in all the atmosphere was nice but everything was overpriced for what you got

Kelly Simon

Food was off the charts! Our server Laurie was incredibly attentive and helpful. She helped make our anniversary dinner amazing . Totally recommend this place!

Scott Lefevre

Beautiful restaurant. And thats about it. First girl that came to our table was great then downhill from there. Service was rushed and it wasnt busy. Lobster cake was cold. Had a few apps that were ok. This is MGM's steak house and the steak was far from quality. We had the bone in rib eye. Looked good but was probably the worst steak ive ever had at a restaurant. Was very chewy and dry and it was oscared. Also let the manager know on our way out and it appeared he has heard this before. Bad experience all the way around. Never again

Victoria C.

Had a late dinner here on the Friday of Red Sox winter weekend, got seated right away in a comfortable lounge booth, and had impeccable service from Laurie the entire meal. My fiancé aNd I split the 32oz Tomahawk Ribeye, which was actually the perfect amount of food with some mushrooms and asparagus for sides. Prices are expensive, but typical for what you'd expect at an upscale steakhouse, especially in a casino. Wish I had taken photos of the food for everyone, but we were just too busy enjoying ourselves!

Kara N.

Laurie is the best! She was attentive and gave excellent service. ComIng from a table of 4 industry girls, we can be tough to please! We were impressed by the food and service and would certainly come back to dine again. Thank you Laurie!!

Rod Clement

It was good, should have been great!

Ivy Figueroa

Great place to eat love the steak here! Nice and friendly servers!

Marleena C.

I loved The Chandler! Walking in I was floored by the stunning decor. Beautiful!! Service was great.. they got us seated right away on a Saturday! Our server was a delight. My friend and I ordered drinks right away.. my friend had a Bellini and I had a spicy Smokey margarita. Delicious!! And dangerous! Next they served us these mouth watering dinner rolls with honey butter. For our entrees my friend got the pork chop and I got the scallops. My scallops came with a vegetable purée and Brussel leaves and all was cooked to perfection. I cleaned my plate in minutes. We also got a side of puréed mashed potatoes that were sinfully glorious. We did not get dessert this time but they had a $25 bananas foster that serves they whole table and sounded ridiculously yummy. I will be back for sure. With a meal like that, why wouldn't I??!!?

John Smith

Will not return. Food was cold and terrible. Wait staff is inattentive. On top of it all, very expensive for the poor quality of the food.

Wayne Schlessman

Wonderful time and a great place to relax and enjoy a really good meal. The service is wonderful and the food will totally please you. Everything from steak to vegan entrees for your dining delight and be sure to leave a little room for desert, they're are awesome and well worth the time to explore.


I must say after reading all the reviews i was leery on trying this place. I have had a good experience here the last 4 times I've went. Normally sit at the bar or lounge area. I've tried 3 different steaks and they remind me of the other steak places like Capital grill and such. Side prices are a little high and not to great but not horrible. Had the carrot and they were under cooked, Fries are ok but huge helping and the seasoning was gross couldn't finish. Potato puree is hard to eat as it too soupy and runs off everything. Steaks were great and my guest said the Lobster was good. I'll keep coming back for the steak!

Wayne E Schlessman

Wonderful time and a great place to relax and enjoy a really good meal. The service is wonderful and the food will totally please you. Everything from steak to vegan entrees for your dining delight and be sure to leave a little room for desert, they're are awesome and well worth the time to explore.

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