Great customer service, drinks were made quickly and to specification! Special appreciation to the one we'll call "Hot Mike!"
Atmosphere: 5
Food: 5
Service: 5
Darly Telon
It’s so
Atmosphere: 5
Food: 5
Service: 5
Sophia
Terrible experience. Do not order in person. Starbucks should give the employees the option for them to turn off mobile orders because this shop was clearly overwhelmed by that and the drive through. I never got my order after ordering in person and had to go up and ask again. I waited another ten minutes before finally getting my order which was not right. They did give me a $4 gift card which I appreciate but honestly would have rather just got my money back.
Atmosphere: 4
Service: 1
John Doe
Good SBs. I use the app and my order is always there when I walk in. I see some of these reviews complaining about this place being too busy... you're in Waltham. Use the app or do better at planning your schedule. Someone even mentioned they asked them to clean the machines and remake their drink... what a clown.
Atmosphere: 5
Food: 5
Service: 5
Patrick Gagne
Love the efficiency of this location! Very quick and easy to get in and get out, even considering the busyness of the location! They got my girl and I's drink orders right and the staff were very pleasant to deal with! Would go again if I'm ever in the area again!
Atmosphere: 5
Food: 5
Service: 5
Kristen Havlik
never even got my drink because i couldn’t stand around for 30 minutes, and you can’t even get their attention because it’s so busy!!
Service: 1
Adam
Rushed drinks with no care if they taste bad . Tried to get a drink remade and asked them to clean out the machine . They refused because there were too many orders in queue and told me to wait half an hour . Gross . Go
Atmosphere: 3
Food: 1
Service: 2
::
My everyday morning coffee and breakfast while in town for business. Drive through takes longer than walk-ins. What convenience do you want?Friendly staff, great selection of beverages.Plenty of tables and wifi for browsing Tiktok.Thanks Starbucks!Parking: Free ans easy to find
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Sandwich
Natalia
Small Starbacks space.
Atmosphere: 3
Service: 3
Milvia T.
They close for no reason, but I saw it was open on Google maps, but there was workers or people in there that's unfair
I walked into Starbucks at 11:45a.m. I walked out at 12:20p.m. with no drink. One girl had just arrived for her shift apologized to everyone for the 30 minute delay. She continued to work as hard as she could. The two other employees were just standing around what looked like flirting and laughing at the situation. I'm very displeased and will never go there again.
RBrays Playz
Took So long that I had to refund my order because I didn’t have time then they messed up the refund and had to go back in almost missed my event.
Atmosphere: 2
Service: 1
Nora Ferrante
This location has really improved since a few years ago. Now I Always get my coffee the way I like it. And I'm picky, so I give them huge credit for the way they handle someone like me. Most are always greeted with a smile! They go out of there way to correct something if it is a mistake. I can't say anything but good things about the staff in Waltham. I don't know about the location on Lexington st. But the Location off 117 in Waltham is Awesome ?
By giving the food 5 stars, I mean the coffee exclusively. It just hits different. All the caffeine, all the sugar, all the flavors... So good. Yes it's way more expensive than it needs to be. But I'm worth it. And so are you. Go enjoy yourself. And the workers in Cheektowaga at Transit and French are the best of all the locations I've been to. I was in Boston last Sunday...total B squad.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Heather De Jesus
This is an extremely busy Starbucks no matter what time of day! Please note they close way earlier than any Starbucks I have been at previously! It's convenient for me since I work down the street_ it's also convenient if you need caffeine to fuel you for masket basket run!They move decently quick thru the backlog of orders _ mobile is no quicker than drive thru imo
Great customer service, drinks were made quickly and to specification! Special appreciation to the one we'll call "Hot Mike!"
Atmosphere: 5
Food: 5
Service: 5
It’s so
Atmosphere: 5
Food: 5
Service: 5
Terrible experience. Do not order in person. Starbucks should give the employees the option for them to turn off mobile orders because this shop was clearly overwhelmed by that and the drive through. I never got my order after ordering in person and had to go up and ask again. I waited another ten minutes before finally getting my order which was not right. They did give me a $4 gift card which I appreciate but honestly would have rather just got my money back.
Atmosphere: 4
Service: 1
Good SBs. I use the app and my order is always there when I walk in. I see some of these reviews complaining about this place being too busy... you're in Waltham. Use the app or do better at planning your schedule. Someone even mentioned they asked them to clean the machines and remake their drink... what a clown.
Atmosphere: 5
Food: 5
Service: 5
Love the efficiency of this location! Very quick and easy to get in and get out, even considering the busyness of the location! They got my girl and I's drink orders right and the staff were very pleasant to deal with! Would go again if I'm ever in the area again!
Atmosphere: 5
Food: 5
Service: 5
never even got my drink because i couldn’t stand around for 30 minutes, and you can’t even get their attention because it’s so busy!!
Service: 1
Rushed drinks with no care if they taste bad . Tried to get a drink remade and asked them to clean out the machine . They refused because there were too many orders in queue and told me to wait half an hour . Gross . Go
Atmosphere: 3
Food: 1
Service: 2
My everyday morning coffee and breakfast while in town for business. Drive through takes longer than walk-ins. What convenience do you want?Friendly staff, great selection of beverages.Plenty of tables and wifi for browsing Tiktok.Thanks Starbucks!Parking: Free ans easy to find
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Sandwich
Small Starbacks space.
Atmosphere: 3
Service: 3
They close for no reason, but I saw it was open on Google maps, but there was workers or people in there that's unfair
Restaurantji Recommends
I walked into Starbucks at 11:45a.m. I walked out at 12:20p.m. with no drink. One girl had just arrived for her shift apologized to everyone for the 30 minute delay. She continued to work as hard as she could. The two other employees were just standing around what looked like flirting and laughing at the situation. I'm very displeased and will never go there again.
Took So long that I had to refund my order because I didn’t have time then they messed up the refund and had to go back in almost missed my event.
Atmosphere: 2
Service: 1
This location has really improved since a few years ago. Now I Always get my coffee the way I like it. And I'm picky, so I give them huge credit for the way they handle someone like me. Most are always greeted with a smile! They go out of there way to correct something if it is a mistake. I can't say anything but good things about the staff in Waltham. I don't know about the location on Lexington st. But the Location off 117 in Waltham is Awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Avocado Spread
By giving the food 5 stars, I mean the coffee exclusively. It just hits different. All the caffeine, all the sugar, all the flavors... So good. Yes it's way more expensive than it needs to be. But I'm worth it. And so are you. Go enjoy yourself. And the workers in Cheektowaga at Transit and French are the best of all the locations I've been to. I was in Boston last Sunday...total B squad.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
This is an extremely busy Starbucks no matter what time of day! Please note they close way earlier than any Starbucks I have been at previously! It's convenient for me since I work down the street_ it's also convenient if you need caffeine to fuel you for masket basket run!They move decently quick thru the backlog of orders _ mobile is no quicker than drive thru imo
Atmosphere: 3
Food: 4
Service: 4