Sometimes, you make promises to go to "that nice place in the next town over" but fate never has you near there when you go out.. Well, I am simply delighted that we *finally* ended up at Bnapoli recently for dinner. The fresh rolls that I thought nobody made anymore, the pleasant service, spectacular wine list, and just simply super fresh Italian dishes. I love going out to eat, and finding a chef's treasure chest of meals that are made with interesting homemade sauces or with unique ingredients that fit the seasons. I am also directing you to look at the photo of the bar where they have an apothecary of tinctures that are used in these delightful cocktails. I would not say that this is an inexpensive place to eat, but if you were going out to enjoy a good meal and enjoy the taste of your drink, enjoy the textures of your food, this is the place you want to be.
Russ Phaneuf
Gets rave reviews on OpenTable. Not sure it lives up to the hype. Food was good, not amazing. Prices were on the high side. Reserved a high top table two weeks ahead of the evening and they stuck us right next to the bar/prep area, separated by a piece of plexiglas. Server didn't give us bread after we ordered, and I had to ask for it very late into the meal ... then I saw three other tables get theirs before she finally went and got ours (after I asked yet again). All in all, not likely to return.
My wife and I came here for Valentine’s Day and it was a fun experience! I ordered squid for my appetizer and it was by far the highlight of the meal. The chicken I had was bland and boring, but the squid and service made up for that. We used a gift card but I would come back to try again.
Atmosphere: 5
Food: 4
Service: 5
Mark Follett
Top notch service and food consistently (this is the cliff notes). We go a couple times a year it is always delicious, always amazing service, food is brought out timely, servers know the menu and specials inside and out. Great experience time after time.Dietary restrictions: They ask about restrictions.Parking: You can park on the street or they offer a valet service from the front door.Kid-friendliness: Not really a place for kids.Wheelchair accessibility: I don't believe there are any automatic doors but it is on the ground level with no steps.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dinner
Dine in: Yes
Outdoor seating: Yes
Takeout: No
Delivery: No
Curbside pickup: No
Jeffrey Mcadam
This restaurant never fails to disappoint they are by far the best restaurant in West Springfield and they make you feel the most welcome too.B Napoli has Phenomenal margaritas, a relaxing upscale atmosphere, friendly staff and incredible Italian cuisine that melts right in your mouth each bite. The service here was above and beyond I couldn’t have asked for a better experience. Cannot wait to be back again.Recommendations: Get the spicy strawberry margarita if you come it’s made the “right” way with no mixes and a fresh house made strawberry puree that’s to die for, you will never wanna get a margarita anywhere else around here after enjoying one here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dinner
This restaurant never fails to disappoint they are by far the best restaurant in West Springfield and they make you feel the most welcome too. B Napoli has Phenomenal margaritas, a relaxing upscale atmosphere, friendly staff and incredible Italian cuisine that melts right in your mouth each bite. The service here was above and beyond I couldn't have asked for a better experience. Cannot wait to be back again. Recommendations: Get the spicy strawberry margarita if you come it's made the “right” way with no mixes and a fresh house made strawberry puree that's to die for, you will never wanna get a margarita anywhere else around here after enjoying one here.
Chris West
I’m giving BNapoli a 3 only because the menu is WAAAAY overpriced. 6 raviolis for $28? And $14 extra for the salad? OK then I’ll skip the salad. Still the service was excellent. And the atmosphere sparkles. Prepare to pay a steep price, and enjoy your meal.
Atmosphere: 5
Food: 4
Service: 5
Aementee
bNapoli is one of the best, if not the best, Italian restaurants in the area. We have visited the restaurant twice, and both times have been exceptional, from service to food quality. If you ever can dine here, I 100% recommend you do! It's an excellent atmosphere for a date night or meeting with friends. We highly recommend all the dishes we have tried: Veal Bolognese, Salt-Brick Chicken, Margherita Pizza, and Ricotta Gnocchi. For dessert: Lemon Curd Brulee, Triple Cioccolato di Mousse, and Budino di Caffe. Lastly, the bread they bring you at the start is delicious! If you are up for an appetizer, we recommend the Truffle Fries.
BrendaS
Yet another amazing experience at our favorite restaurant. Veal medallions tender enough to eat with a spoon, and monkfish to die for. Excellent service. The lemon custard with blueberries served brûlée was so good I had to fight the urge to lick the bowl. Thank God they had dividers between the tables. The moans and groans we uttered were reminiscent of that scene in When Harry Met Sally . . . we want what they're serving?
In town on business with two associates, we decided last minute to go to B Napoli. We were able to get a table. No problem on a Wednesday night. Food was excellent. Service was excellent. Nice little Italian spot that I'll definitely go back to.
Bailey
Everything was amazing!!! We had a little miscommunication with our party and some people ended up coming a little late. Our waitress was understanding and pleasant. She helped with suggestions on food. We all loved our food, dessert and drinks!
Taalib H.
I'm vegetarian so I have no interest in the restaurant unless they offer vegetarian dishes and non-alcoholic wine...
BrianC
Food was amazing! Although we had a reservation and were seated promptly, we were nearest to the door on a cold night and felt it every time the door opened. It took too long for someone to ask about a drink order and a long time for drinks and food to arrive.
JeffreyL
Dined on Valentines Day. Service was friendly and prompt. Sat at the bar. Both the drinks and food were excellent. Would definitely recommend. One of our favorite restaurants in the area.
Sometimes, you make promises to go to "that nice place in the next town over" but fate never has you near there when you go out.. Well, I am simply delighted that we *finally* ended up at Bnapoli recently for dinner. The fresh rolls that I thought nobody made anymore, the pleasant service, spectacular wine list, and just simply super fresh Italian dishes. I love going out to eat, and finding a chef's treasure chest of meals that are made with interesting homemade sauces or with unique ingredients that fit the seasons. I am also directing you to look at the photo of the bar where they have an apothecary of tinctures that are used in these delightful cocktails. I would not say that this is an inexpensive place to eat, but if you were going out to enjoy a good meal and enjoy the taste of your drink, enjoy the textures of your food, this is the place you want to be.
Gets rave reviews on OpenTable. Not sure it lives up to the hype. Food was good, not amazing. Prices were on the high side. Reserved a high top table two weeks ahead of the evening and they stuck us right next to the bar/prep area, separated by a piece of plexiglas. Server didn't give us bread after we ordered, and I had to ask for it very late into the meal ... then I saw three other tables get theirs before she finally went and got ours (after I asked yet again). All in all, not likely to return.
Atmosphere: 3
Food: 4
Service: 2
Food and service were top-notch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Octopus Appetizer, Dinner, Divine Beet Salad
My wife and I came here for Valentine’s Day and it was a fun experience! I ordered squid for my appetizer and it was by far the highlight of the meal. The chicken I had was bland and boring, but the squid and service made up for that. We used a gift card but I would come back to try again.
Atmosphere: 5
Food: 4
Service: 5
Top notch service and food consistently (this is the cliff notes). We go a couple times a year it is always delicious, always amazing service, food is brought out timely, servers know the menu and specials inside and out. Great experience time after time.Dietary restrictions: They ask about restrictions.Parking: You can park on the street or they offer a valet service from the front door.Kid-friendliness: Not really a place for kids.Wheelchair accessibility: I don't believe there are any automatic doors but it is on the ground level with no steps.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dinner Dine in: Yes Outdoor seating: Yes Takeout: No Delivery: No Curbside pickup: No
This restaurant never fails to disappoint they are by far the best restaurant in West Springfield and they make you feel the most welcome too.B Napoli has Phenomenal margaritas, a relaxing upscale atmosphere, friendly staff and incredible Italian cuisine that melts right in your mouth each bite. The service here was above and beyond I couldn’t have asked for a better experience. Cannot wait to be back again.Recommendations: Get the spicy strawberry margarita if you come it’s made the “right” way with no mixes and a fresh house made strawberry puree that’s to die for, you will never wanna get a margarita anywhere else around here after enjoying one here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dinner
This restaurant never fails to disappoint they are by far the best restaurant in West Springfield and they make you feel the most welcome too. B Napoli has Phenomenal margaritas, a relaxing upscale atmosphere, friendly staff and incredible Italian cuisine that melts right in your mouth each bite. The service here was above and beyond I couldn't have asked for a better experience. Cannot wait to be back again. Recommendations: Get the spicy strawberry margarita if you come it's made the “right” way with no mixes and a fresh house made strawberry puree that's to die for, you will never wanna get a margarita anywhere else around here after enjoying one here.
I’m giving BNapoli a 3 only because the menu is WAAAAY overpriced. 6 raviolis for $28? And $14 extra for the salad? OK then I’ll skip the salad. Still the service was excellent. And the atmosphere sparkles. Prepare to pay a steep price, and enjoy your meal.
Atmosphere: 5
Food: 4
Service: 5
bNapoli is one of the best, if not the best, Italian restaurants in the area. We have visited the restaurant twice, and both times have been exceptional, from service to food quality. If you ever can dine here, I 100% recommend you do! It's an excellent atmosphere for a date night or meeting with friends. We highly recommend all the dishes we have tried: Veal Bolognese, Salt-Brick Chicken, Margherita Pizza, and Ricotta Gnocchi. For dessert: Lemon Curd Brulee, Triple Cioccolato di Mousse, and Budino di Caffe. Lastly, the bread they bring you at the start is delicious! If you are up for an appetizer, we recommend the Truffle Fries.
Yet another amazing experience at our favorite restaurant. Veal medallions tender enough to eat with a spoon, and monkfish to die for. Excellent service. The lemon custard with blueberries served brûlée was so good I had to fight the urge to lick the bowl. Thank God they had dividers between the tables. The moans and groans we uttered were reminiscent of that scene in When Harry Met Sally . . . we want what they're serving?
Restaurantji Recommends
In town on business with two associates, we decided last minute to go to B Napoli. We were able to get a table. No problem on a Wednesday night. Food was excellent. Service was excellent. Nice little Italian spot that I'll definitely go back to.
Everything was amazing!!! We had a little miscommunication with our party and some people ended up coming a little late. Our waitress was understanding and pleasant. She helped with suggestions on food. We all loved our food, dessert and drinks!
I'm vegetarian so I have no interest in the restaurant unless they offer vegetarian dishes and non-alcoholic wine...
Food was amazing! Although we had a reservation and were seated promptly, we were nearest to the door on a cold night and felt it every time the door opened. It took too long for someone to ask about a drink order and a long time for drinks and food to arrive.
Dined on Valentines Day. Service was friendly and prompt. Sat at the bar. Both the drinks and food were excellent. Would definitely recommend. One of our favorite restaurants in the area.