Charlie's Diner

218 Union St, West Springfield
(413) 733-8551

Recent Reviews

Bill Ezold

Awesome food and service...

Michael Monahan

Breakfast was good. Had the triple. Coffee was a little strong for my liking. Ok amount of parking. Has keno & beer.

Will Harrington

Apparently it was a slow day today.Service was so quick I didn't notice.Biscuits and gravy were creamy and rich, bacon was crispy and chewy at the same time, coffee was limitless and my order of hash browns for the road was a perfect golden brown.Everyone was masked, booths had wall dividers in between and the place felt safe.Would rate it six stars if I could

Jeff Blais

Great service and great food!!!

Mike C

Solid diner food everyone looks for, fried chicken and gravy special was great as was the biscuits and gravy. Would definitely recommend

ry ma

My wife and I visited Charlie's while getting her car serviced down the street and we have already been back since!It was a bit chilly in there (December) but the food and service was worth keeping the jacket on! Our waitress was so friendly and always on top of anything we needed.The food was delicious. I got the hash and eggs and my wife got the Trainwreck special and she loved it. Huge portions and good prices.We are heading there today as a matter of fact.

Fredrick Beimler

I rarely get to review a REAL good old fashioned diner, that what this place is. I should have taken pictures, but will on next trip for sure. This place is as big a shoe box, with a menu that had to have well over 100 items. Real good old Diner food. I had the Biscuits and Gravy, a Diner staple. A little different, but really good, the sausage was italian style not breakfast style, which yes it ain't southern, but, we are in New England, so kudos on the New England makeover. Everything seems to me scratch made and they even Bake thier own Ham! Only open for breakfast and lunch until 200, but may just be worth a trip for breakfast and lunch. Great prices, great portions. Wait staff really makes you feel like your a regular, and there are plenty of regulars here. Why? The food is made with love and the staff seal the deal. I think Trish was the person who waited on me, great person.

John Sacco

Open for Breakfast and Lunch . Same as it was 50 years ago . Great Food at a Fair Price and always good portions . Always a very pleasant staff here . We went for Breakfast but lunch is great too . A good size cheeseburg and Bottle of Beer for $ 6.99 . You can't beat that anywhere . If you haven't tried this place , you definitely want to .

Rodney Salsbury

Awesome food! Fair priced and Quick service as well!

Tony Santana

Had a wonderful experience great service! great atmosphere! Will definitely return.

Courtney C.

Charlie's diner was absolutely phenomenal. We had plans to go to a different breakfast spot today but they were closed, so we looked up the nearest place and ended up at Charlie's. When I tell you we are SO thankful the other place was closed, we really are. The service was absolutely amazing, friendly faces as soon as you walk in the door. We started off with a apple cider mimosa, which was a delectable way to start off the meal. The food was so comforting and delightful. Great prices, great atmosphere and even better food. We came as strangers and left as friends (-:


I love it ? the food is awesome specialy the breakfest.

Sara Burke

The food and wait staff were incredible. I ended up getting 5 HUGE blueberry pancakes with bacon and couldn't even eat half. I had to get a to-go box. Also, their apple cider mimosas were amazing!! If you're looking for a great place for breakfast or even burgers, this is definitely the place. They have booths with dividers between them so you don't need to worry about being 6ft apart, plus they have outdoor seating and they do still have counter seats but those seats are very limited due to social distancing laws. I enjoyed my food and all the waitresses were so sweet and nice. I will definitely be going back again!

D. Ortiz

Service is not the same, new waiters clueless, and as I seat here today eating waited 10 mins for someone to pass by and acknowledge me then 20 mins for my western sandwich that I had to get up and ask about. Waitress are a mess, 3 stars because food is always delicious !

charlene Bailey

Visited from Albany New York..Food was good me and my friends had a good time with the waitresses..Best Mamosas I've ever had..Will definitely revisit soon ?

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