Dunkin'

1333 Westfield St, West Springfield
(413) 746-0640

Recent Reviews

Juan Guzman

Its near our house, good service.

David Taylor

Coffee is good all the of time!

David Dionne

Honest they mess up orders a lot in drive through and the hash browns are always soggy, never crisp

Ron King

Too many cars lined up in the drive thru all the way out to the street and you have to wait just to park and go inside.Worker morale seems non-existent.Just kids with limited customer service skills.

Melisa Senderovic

Customer service at this location is terrible. I live close by so it’s convenient. The orders are 90 percent of the time made incorrectly. Just this past Sunday I asked for one cream in my cold brew and I noticed how light my coffee was. I informed the older lady at the drive thru she responded “I didn’t make it” and basically shut her window in my face. Coffee was terrible didn’t even drink it. After numerous times of this happening driving to a location further from where I live won’t be a problem.

Matthew Young

Quality service. Workers efficent and friendly. Cant ask for anything else.

Margaret Chamberlain

Nice service people.

Elexis A

Went to this dunkin and my sandwich had paper in it. Whoever made this didn’t pay attention to remove the paper from the cheese or egg.

Luis Torres

Fast and friendly service

Jahnny Otero

Prompt service love their Blueberry ice coffee.

Greg Ratti

Toasted Plain bagel with cream cheese so I can keep driving ( my job ) and eat the same time.

Tonia Lovely

Best Dd to get my coffee

Trish Baez

The drive thru was out onto to route 20 and, of course, my coffee is wrong.

Meredith Pirnie

I would give it 4 stars but the way the drive up, actually the whole parking lot is set up is horrible. If u park on the right of the building and go in, when u come out of there is a line for drive up u can't move out of ur parking spot until the drive thru line is basically gone....Otherwose this is where I get my coffee every morning. The staff is great!!!!

Dana Canary

Fast and easy. Always get my order right there.

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