Gold Chopsticks

12 Chestnut St, West Springfield
(413) 746-3338

Recent Reviews

Don Tolliver

Great food great service but one thing the delivery drivers should stop asking if there getting tips not everyone has money to tip trust me I wanna tip some money but my financial situation is not good so I

Atmosphere: 2

Food: 5

Service: 3

Leslie Moore

We were excited that a restaurant near our hotel offered vegan options. We ordered on their Uber Eats menu under Vegan cuisine. When the food arrived, it was real meat. We called the restaurant. The lady who answered wanted to debate with me that it wasn’t their fault because on their end it said we ordered regular entrees. I tried to explain to her that clearly something was wrong with their menu’s interface because the vegan options displayed on our end that we chose were not translating on their end. She asserted again that it wasn’t their fault. She claimed they only saw regular meat orders when we specifically ordered vegan. She refused to take accountability for the fact that there was clearly a problem with their UberEats menu. She then told us to request a refund on UberEats and she would make the vegan food we want and send it back out. When the driver arrived, he wanted payment from us. I called the restaurant back and explained there must be a misunderstanding bc she never spoke about having to repay when she said she would redeliver it. Afterall, if their Ubereats menu was working properly, it wouldn’t have us select vegan options and then show the restaurant non vegan options. SMH. Needless to say, we didn’t accept the food order and will not be ordering from them again. It’s a shame bc my coworkers and I travel here a lot for work. I’ll be spreading the word.

John O

Good food, always get what we order. A good excuse to catch some Pokemon on the way from Springfield :)Parking: Easy parking outside, always spaces. My wife loves the Tofu options, with sesame... not my thing, but it looks good, I just hate the texture of all tofu, unofrtunately! I can recommend the Mongolian beef. Watch out if you don't like celery , I hate it, they will happily not put it in the food if you ask in advance :)

Atmosphere: 5

Food: 5

Service: 5

patti leitl

I get delivery from here.Food always great and hot.And always delivery fast and on time if not

Food: 5

Service: 5

Jennifer VR

It was a little disorganized on New Year’s Eve so food took a while but it was delicious. The hot and sour soup and house special fried rice were both really good. I also enjoyed the chicken fingers as me boneless ribs.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Soup, Chicken Wings

Treavonese Duhaney

Do not buy their General Tso it's very disappointing not all chefs can cook it

Atmosphere: 1

Food: 1

Service: 4

Myriam Ignowski

I have been ordering food from here. They never let people down!! Their chicken noodles are the best noodles I have ever eaten in my life.

GUSHIKEN maghaqyan

This may be a good place, cheap and suitable for parties. The food is delicious and fresh.

raab Hazelleaf

I have tried many places in the area, and I can confirm that this is one of the best Chinese food! Generally speaking, the price is affordable, the food is of high quality, and the experience is pleasant!

Laura Raineault

WWE ordered chicken with vegetables and the food was great. The crab ragoons are ok. The filling is good but the corners are hard and warm.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sauce, Pork Fried Rice

ASWEGAN klesta

I often go with my family, and we all like it very much!!!Recommend delicious General Zuo's chicken with vegetable fried rice.

Dawn Palmer

Great food! The staff are very friendly and warm. I will definitely come back!

YUNK Kuhail

Chicken and vegetables are great, service and atmosphere. This is a wonderful dining experience for my wife and me.

Kirby Kleintop

The Staff Are Great. They Are Very Fast And Super Careful. Chicken With Broccoli Is Delicious. ?

Sadye Spannuth

Good time, delicious General TSO's Chicken with Vegetable Fried Rice, friendly service. Highly recommended!

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