Joy Bowl Poke West Springfield

935 Riverdale St f102, West Springfield
(413) 372-5538

Recent Reviews

Janice McArdle

Awesome Poke bowls, tons of choices!Fast service too!

Atmosphere: 5

Food: 5

Service: 5

Lisa Drost

Had a great

Atmosphere: 5

Food: 5

Service: 4

Tyler

Never really been a fan of poke bowls but these are pretty solid.

Food: 4

Service: 4

Recommended dishes: Build Your 12oz Bowl

Cynthia KJ

A great place to go to when you’re looking for a quick, nutritious meal. We usually dine-in on our way north to Vermont for ski weekends or when we are in the area for errands. We always build our own bowls and pile on the veggies sky high alongside mango flavored coconut water from the fridge. Vegan friendly so that’s an extra plus too!Vegetarian options: Veg options are pretty self evident and their dressings are clearly labeled. While tofu is the only blatant veg protein, you can also pile on the edamame for more protein.

Atmosphere: 4

Food: 5

Service: 4

Karina M.

Perfectly timed delivery. My double protein bowl was delicious and fresh. Delivery person call to confirm that he dropped it off in my work lobby.

Eric Shapiro

They are definitely not busy enough to warrant serving sushi. The tuna and salmon looked great, but smelled and tasted rotten Obviously, there’s no way to know this while they’re making your

Food: 1

Heidi N.

Went tonight ordered a fishers nachos the girl there besides not being friendly put so much sauce on the nachos they were swimming. Had to transfer to a bowl but still swimming in sauce.

Atmosphere: 1

Food: 2

Service: 2

Alex Vilk

The place is nice they used to have miso soup , now they don’t which is a big negative and new employer is a lady looked like she’s in the hurry and

Atmosphere: 5

Food: 3

Service: 1

Aveek kumar

Amazing poke place!! We had - wasabi yuzu salmon bowl and custom ordered 2 bowls with spicy salmon and spicy crab . The portions were very generous . The lady behind the counter gave us all the toppings which was very nice . Ambiance was great and rest rooms were clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Joy Classic

Kevin Carothers

Food is awesome, it's like Subway but for poke. The only major struggle I have is that they can sometimes put too much sauce on the bowls.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Build Your Own Poke Bowl

Andrew B

A perfectly refreshing Poke Bowl. Good portions, plenty of options. Clean bathrooms. Soda fountain wasn't working, but plenty of canned and bottled options including Ramune to make up for it.Kid-friendliness: Would be a great place to introduce a kid to raw fish.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build Your Own Poke Bowl

Melissa C.

We need one of these in Pittsfield Ma. This is a great quick stop with healthy choices. My poke salad was delicious. We stopped in with a large group of 7 and we were attended to quickly. Everyone enjoyed their food. The atmosphere was calm and clean.

zia

i’m an employee here and i’ve been here for a year. pls do not buy food from this location. trust me when i say that. i get mistreated and discriminated here. i run the store every single day and the management does not listen to me at all. i complained abt the fruit flies being everywhere but i got ignored. i always try to have the cold bar closed but the cook constantly has the back door open. there’s always fruit flies in the lettuce. yesterday they just fired my black coworker for taking a drink without paying though i got told by 2 ppl from the management that drinks are free for us. everyday i grab a drink and leave and they see me grab it… since i started working. the management lets our other employee grab bowls with out paying bc he speaks chinese. he gets away with a lot of things. the boss doesn’t even want us having her number. here’s a list of other things.- underpaying their employees 12.70 an hour instead of minimum wage which is $15 an hour- not sure if i do get tips- no communication. when i ask a question i get ignored- got hurt twice. apparently they dont have time to fix the cold bar. it fell on my arm very hard and i was in pain for a few hours. i have to keep the cold bar open with a can! which is a safety hazard.- continuing on the no communication. i always have a hard time talking to the kitchen guy bc he knows ZERO english and when i want to mention something important i get a blank stare.- i had to demand for pay stubs bc when i asked i kept getting questioned. i get written checks. no direct deposit. boss lied to me and said it’s $15 (minimum wage) including tips.- i got picked on by the boss. she kept questioning me if i liked working here. lying to me saying that “customers complain about me” and how i don’t know how to do stuff when in fact i run this store ALONE with no help every day 11-4. im only one person i can only do so much. it’s really draining and i constantly want to cry every time it gets really busy. i complained to the boss and she does not care. the other locations have 2 ppl working but not here.- management didn’t really train me i had to figure a lot of stuff out. they expected me to know everything. then i get yelled at for “doing something wrong”- when the “manager” is here he does NOT use gloves while making a customers bowl.- he constantly stares and hovers over my shoulder monitoring me. it makes me very uncomfortable because i know what i’m doing.- management constantly cooks inside the kitchen using the veggies for the cold bar and doesn’t offer any of the employees but the one that speaks chinese.- you can’t have a 3 minute break by sitting down even though it says on the wall that you can take a break outside the work area.- they don’t even interview you.- they only take 18-25 year old nothing older than thatoverall if u were someone who is looking for at job DO NOT APPLY HERE. YOU WILL SLAVE HERE FOR ONLY $12 AN HOUR.

Enit S.

I always come here when I'm in town. I get the build your own and add the salmon/tuna bowl. I love that they have options for those who eat seafood, those who don't, and vegans. The veggies are always fresh, the rice nice and hot too.Great price, good portions, and good service.

Lisa Story

All the usual ingredients for a good pokebowl, plus a few other interesting items. Price is right and service was quick.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build Your Own Poke Bowl

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