Panera Bread

935 Riverdale St, West Springfield
(413) 214-6333

Recent Reviews

heather breau

I flippin' love Panera!! I'd eat here everyday if it were possible!

Atmosphere: 5

Food: 5

Service: 5

Miguel Torres

Self services cups have been removed and charged drinks have been moved behind the counter. This makes it a hassle to acquire them especially when employees are not attentive.

Atmosphere: 3

Food: 5

Service: 3

Jeremy Dugan

The company just removed the self-service cups for Sip Club members. This makes getting a drink very inconvenient and frustrating. Made complaint known to the manager and corporate. Their response is as follows: "We're so sorry for any inconvenience. This change helps us better serve you and our other guests. We'll be sure to share your feedback with the team to address!"There is no way that this is an improvement to serving their customers. I timed my last order. It took 5 minutes to get my cup because the employees were engaged doing other tasks. This is something that takes me less than a minute from entering and leaving the store.

Atmosphere: 2

Food: 3

Service: 2

Darnel Hunter

Went at closing time ordered a 2 for combo that came out to over $15 food was mediocre and not great. Will be requesting a refund.

Atmosphere: 1

Food: 1

Service: 2

John Levasseur

Another Panera, same as all the others. Good Blueberry scones, orange scones too sweet, ok

Atmosphere: 4

Food: 4

Service: 3

Em

The food is delicious and is prepared quickly. Their bakery items are great, especially their bagels and desserts. The atmosphere is also very nice and this Panera has good customer service. The prices are a bit steep for the food, and the portions are relatively small for the cost. Despite this, this Panera is a great location that I would recommend.

Atmosphere: 4

Food: 4

Service: 5

Winde Whit

Kid-friendliness: A lot of choices for kids

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Creamy Tomato Soup, French Baguette

Yahaira B.

They have made my favorite vinaigrette, Asian sesame now I can eat my favorite salad at home thanks guys

WILLIAM FULLERTON

I stopped in for a Bear Claw pastry, and a coffee, which I often do. It's a good combination and I enjoy it.

Atmosphere: 5

Food: 5

Service: 5

Dfam

In the smaller side with not a lot of power outlets but overall an average

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Panini, Creamy Tomato Soup

Rick Astle

My wife's order was wrong. My Baha warm bowl was cold . Disappointing visit.

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Creamy Tomato Soup, Turkey Chili

Matthew Doucette

staff was extremely nice especially the lady in a blue shirt i’m assuming it was a manager, 10/10 experience coming

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Baguette

j mart 123

Panera bread is above and beyond every time I go there. They're exceptional quality and superb service is next to none.

Eric Andrews

The tomato basil & rustic sourdough bread are excellent.

Atmosphere: 4

Food: 5

Service: 5

Tyree Mack

Went to order and got a drink with the sip club but accidentally chose the tea. I went to the counter to ask for a charged lemonade but the worker named Mae refused to give me the charger lemonade and said that I had to get what I ordered. If I pay for the sip club I should be able to get the drink I want.

Atmosphere: 1

Food: 3

Service: 1

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