The barista was friendly and fast. However, she was the only one at the location and was handling multiple customers.
Atmosphere: 4
Food: 4
Service: 5
Katherine Barstow
Always
Atmosphere: 4
Food: 4
Service: 4
Aaron Green
This is not the first time this has happened to me at this location. Literally HALF a drink that I paid $8 for. This is absolutely
Atmosphere: 2
Food: 1
Service: 2
Christopher Krueger
Everything was great.
Atmosphere: 5
Food: 5
Service: 5
Alvin Dockett
Who has time to wait 30 minutes for a latte? The staff is unapologetic slow and unconcerned about customer wait time. After finally receiving my drink, the latte had a terrible burnt taste. Of course I wasn’t going to wait another 30 minutes for them to remake it.
Atmosphere: 3
Food: 1
Service: 1
Blake Lyon
Decently fast service and standard drink preparation.
Atmosphere: 4
Food: 4
Service: 4
Asha Eboni
Literally my favorite Starbucks to patronize. The service has improved over the last year and is the best I've had at a Starbucks. The drive thru is typically quick (for a Starbucks) even with a long line. I'm giving this location 5 stars for the customer service. There are several baristas who often go above and beyond with their customer service. Even the less "friendly" baristas provide better customer service than the best baristas at most local locations. There is one young man in particular (do not know his name but he is brown skinned with reddish hair) who is exceptional and should be a manger (at the very least. I honestly believe corporate should hire him to train employees on exceptional customer service) . There is a Starbucks in my local Safeway 2 minutes from my house and I will drive the 10 minutes up 301 simply for the the service.
Service: 5
Kenyatta Brunson
I am not sure why the barista cannot get a white chocolate mocha made correctly? My coffee literally tastes like hot water; this is ridiculous considering the cost of coffee at Starbucks. The worst part is I did not taste it until I pulled out of the drive thru so I couldn’t turn around to have them remake it. Management— retrain your staff please!
Food: 1
Service: 3
Tony Ervin
My girl wanted me to try one of their dairy drinks. Told her it was stupidly expensive, but she insisted. What looked like a 8oz cup was more than halfway filled w/ice. The drink was gone in seconds. Tasted nice, but i will NEVER be a Starbucks customer at these
Atmosphere: 3
Food: 1
Service: 3
Rebecca Crawford
As someone that loves Starbucks coffee this was the Worst Starbucks ever, staff female was flirting and taking her time with a Target employee and ignored customer in line. And As the only 2 people there, the other female left the store ignoring the people in line.
I find it very unfortunate because Starbucks is known for fast, reliable service. However, this Starbucks is not able to reflect that. I think one of the reasons is the fact that it serves an African American population. Unfortunately, when It comes to us , no one seems to care. The franchise is always understaffed and unable to meet the needs of the customers it serves. I really enjoy Starbucks , however, I have stopped going because the time it takes to get my Caramel Macchiota, runs me late for work.
Angela Patterson
Good service food and drink was exactly what I
Atmosphere: 4
Food: 4
Service: 4
Andre
New Starbucks location is bigger and more efficient.
Atmosphere: 5
Jean Dumesnil
Don't understand how they can stay in business when they open & close whenever they want.
The barista was friendly and fast. However, she was the only one at the location and was handling multiple customers.
Atmosphere: 4
Food: 4
Service: 5
Always
Atmosphere: 4
Food: 4
Service: 4
This is not the first time this has happened to me at this location. Literally HALF a drink that I paid $8 for. This is absolutely
Atmosphere: 2
Food: 1
Service: 2
Everything was great.
Atmosphere: 5
Food: 5
Service: 5
Who has time to wait 30 minutes for a latte? The staff is unapologetic slow and unconcerned about customer wait time. After finally receiving my drink, the latte had a terrible burnt taste. Of course I wasn’t going to wait another 30 minutes for them to remake it.
Atmosphere: 3
Food: 1
Service: 1
Decently fast service and standard drink preparation.
Atmosphere: 4
Food: 4
Service: 4
Literally my favorite Starbucks to patronize. The service has improved over the last year and is the best I've had at a Starbucks. The drive thru is typically quick (for a Starbucks) even with a long line. I'm giving this location 5 stars for the customer service. There are several baristas who often go above and beyond with their customer service. Even the less "friendly" baristas provide better customer service than the best baristas at most local locations. There is one young man in particular (do not know his name but he is brown skinned with reddish hair) who is exceptional and should be a manger (at the very least. I honestly believe corporate should hire him to train employees on exceptional customer service) . There is a Starbucks in my local Safeway 2 minutes from my house and I will drive the 10 minutes up 301 simply for the the service.
Service: 5
I am not sure why the barista cannot get a white chocolate mocha made correctly? My coffee literally tastes like hot water; this is ridiculous considering the cost of coffee at Starbucks. The worst part is I did not taste it until I pulled out of the drive thru so I couldn’t turn around to have them remake it. Management— retrain your staff please!
Food: 1
Service: 3
My girl wanted me to try one of their dairy drinks. Told her it was stupidly expensive, but she insisted. What looked like a 8oz cup was more than halfway filled w/ice. The drink was gone in seconds. Tasted nice, but i will NEVER be a Starbucks customer at these
Atmosphere: 3
Food: 1
Service: 3
As someone that loves Starbucks coffee this was the Worst Starbucks ever, staff female was flirting and taking her time with a Target employee and ignored customer in line. And As the only 2 people there, the other female left the store ignoring the people in line.
Restaurantji Recommends
I find it very unfortunate because Starbucks is known for fast, reliable service. However, this Starbucks is not able to reflect that. I think one of the reasons is the fact that it serves an African American population. Unfortunately, when It comes to us , no one seems to care. The franchise is always understaffed and unable to meet the needs of the customers it serves. I really enjoy Starbucks , however, I have stopped going because the time it takes to get my Caramel Macchiota, runs me late for work.
Good service food and drink was exactly what I
Atmosphere: 4
Food: 4
Service: 4
New Starbucks location is bigger and more efficient.
Atmosphere: 5
Don't understand how they can stay in business when they open & close whenever they want.
My cafe macchiato was delicious!!???