They assault and hit their employees if the SLIGHTEST mistake is made. Absolutely unacceptable.
Chloe Just
We have been here several times before and had decent food, however the wait times have always been long. Today, we unfortunately had a really negative experience. After waiting almost 25 minutes for an eggel, omelet, and two iced coffees, we were upset to find a clump of tiny hairs underneath my boyfriend’s eggel. He asked to have it remade, but after waiting a few minutes we both decided we were too grossed out to eat there and told them we no longer wanted the food. I threw out the entire omelet and we just left. Probably won’t be back for a long while at the very least. Rating two stars because past experiences have been average/decent, but this was pretty bad, to be honest.
Atmosphere: 2
Food: 2
Service: 2
Sasha H.
I remember when this place was sold (a very long time ago). The first thing they did was make the bagels smaller, put less cream cheese on them and raise prices. They eliminated the bakers dozen. And when the local photographer died, they took down all of her pictures and replace them with cheesy prints (which they sell) they're not pictures of Columbia, I don't know where they're from, it's tacky. I still continued to come here because I have great childhood memories. I will not spend my money here anymore. The service is terrible. There is always a person at the counter that either doesn't speak English or a kid that has a problem with ringing up your order, but of course their new register system asks you for a tip. My most recent and last experience there was just another day in the life of the Bagel Bin in Wilde Lake. An idiot at the counter tells me everything bagels will be ready in 20 minutes, I asked "are you sure?" Then she asks the owner and the owner says he's not making anymore. That girl would have rang me up for a half dozen and had me waiting around. Now I place my order of three bagels to take home & two sandwiches. My daughter got her bagel with cream cheese (that's not too hard to screw up) but I ordered a power house aka a rabbit (a veggie sandwich it's delicious). I asked for avocado, I paid $1.50 for avocado. Our order was to go. The owner handed me my order. We get home and no avocado. This is not the first time this has happened. The two previous times I was shorted avocado I did not make an issue of it. I didn't call I let it slide. This time I called. The owner tells me that there is a communication issue between the guys in the kitchen and the girl at the counter. The girl was unaware that they were out of avocado. The owner tells me that they need a better system of communication. The kitchen is 5 feet from the counter! He told me my $1.50 would be refunded (hasn't been refunded). What he should've done is refunded my entire order. My issue is not with the $1.50. My issue is with the owner and how he took a beautiful business and killed it with terrible service, price increases (Not due to our current inflation this guy rose prices immediately when he took over), tacky ambience and disrespect for longtime customers. The Bagel Bin in Wilde Lake gets two star only because the bagel recipe is the original recipe from the original owners.Oh! And let's not forget the time I got iced tea out of their iced tea dispenser and the mold came out of it. Gross!
Andrew Dunn
Only customer there it took over 20 minutes to get a egg and cheese bagel. Employees were just talking and playing with there phones.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Egg and Cheese Bagels
Heather
The people working are very nice. Food is pretty good. Location looks dirty because they haven't updated in like 20 years. Everything bagel is so disappointing. It has no garlic or salt. It's a shame because it would have been much better. So hard to find a good everything bagel!
Amber noonkester
Ordering from the Bagel Bin was a complete scam!! Doordash does not have their corn beef on the menu, so I ordered directly from their website, but their delivery fee was over $9! I would have ordered thru DoorDash but I really wanted the Corn beef which was only listed on their direct website. The driver called to let me know my food was here, it was a call from DoorDash!! They used DoorDash for their delivery but up charged me because I ordered from their website?? Complete scam
Craig Storozuk
Simply put, their breakfast bagel egg sandwich (eggel) is phenomenal in any combination you can think of (supreme bagel, sausage, egg, American cheese here - my go to). This also means their bagels are phenomenal. Everything is great in fact. They’ve recently added online ordering and that would add a 6th star if the review would allow it. Love this place!!
Jenn N.
No frills bagel spot with good food and courteous service. The interior is nothing fancy, more deli than coffee shop but still looks like a nice spot to camp out for a bit with your bagel and coffee, read a bit and sit a spell. A couple other patrons were doing so when I arrived. I got a sun dried tomato bagel with egg and cheese, and it was exactly as advertised. Would come back if in the area!
M. Maskal
I placed an online order directly from their website and after waiting in a long line, the business indicated it didn’t receive the order. They provided no assistance. I’ll now need to dispute the charge with my credit card company.
Kimberly S.
do not go to this establishment if you want a nova lox on a bagel. I asked for a slice of red onion nova lox on a double toasted bagel with light cream cheese. What I got wise chips of nova lox two small pieces of onion and no cream cheese. Epic fail. I should've just made it myself.
This local business has different options for breakfast or lunch, they offer different flavors of cream cheese ( I love the strawberry one). Coffee is tasty, different flavors offered.Sometimes, cashiers are so distracted that they messes up the orders, they don't listen or know the ingredients. It looks like new people are not well trained, etc. This used to be a better place, hopefully they work on their team and customer service.
Matthew Harvey
Off the charts awesome. What a great place for a quick breakfast. This place is a local treasure.
tom thiesen
Good food, fair service but the place really needs an overhaul. No ambiance because of the bright florescent lights, shabby booths and it could use a bit of redecorating and paint.
Nancy Briguglio
Love BB! Just got a pumpernickel (Black Russian) bagel w/honey walnut cream cheese. Delicious! Super fresh!
Josh Nevid
I was here during COVID and never got a chance to experience this place. Came back today to do some work instead of going to a Panera and it was a great choice. Food was good coffee was a lot better. The guy behind the register was crushing it. Taking orders, ringing people up, and hand delivering the food to tables. Place was busy and he made it seem simple. Great job
They assault and hit their employees if the SLIGHTEST mistake is made. Absolutely unacceptable.
We have been here several times before and had decent food, however the wait times have always been long. Today, we unfortunately had a really negative experience. After waiting almost 25 minutes for an eggel, omelet, and two iced coffees, we were upset to find a clump of tiny hairs underneath my boyfriend’s eggel. He asked to have it remade, but after waiting a few minutes we both decided we were too grossed out to eat there and told them we no longer wanted the food. I threw out the entire omelet and we just left. Probably won’t be back for a long while at the very least. Rating two stars because past experiences have been average/decent, but this was pretty bad, to be honest.
Atmosphere: 2
Food: 2
Service: 2
I remember when this place was sold (a very long time ago). The first thing they did was make the bagels smaller, put less cream cheese on them and raise prices. They eliminated the bakers dozen. And when the local photographer died, they took down all of her pictures and replace them with cheesy prints (which they sell) they're not pictures of Columbia, I don't know where they're from, it's tacky. I still continued to come here because I have great childhood memories. I will not spend my money here anymore. The service is terrible. There is always a person at the counter that either doesn't speak English or a kid that has a problem with ringing up your order, but of course their new register system asks you for a tip. My most recent and last experience there was just another day in the life of the Bagel Bin in Wilde Lake. An idiot at the counter tells me everything bagels will be ready in 20 minutes, I asked "are you sure?" Then she asks the owner and the owner says he's not making anymore. That girl would have rang me up for a half dozen and had me waiting around. Now I place my order of three bagels to take home & two sandwiches. My daughter got her bagel with cream cheese (that's not too hard to screw up) but I ordered a power house aka a rabbit (a veggie sandwich it's delicious). I asked for avocado, I paid $1.50 for avocado. Our order was to go. The owner handed me my order. We get home and no avocado. This is not the first time this has happened. The two previous times I was shorted avocado I did not make an issue of it. I didn't call I let it slide. This time I called. The owner tells me that there is a communication issue between the guys in the kitchen and the girl at the counter. The girl was unaware that they were out of avocado. The owner tells me that they need a better system of communication. The kitchen is 5 feet from the counter! He told me my $1.50 would be refunded (hasn't been refunded). What he should've done is refunded my entire order. My issue is not with the $1.50. My issue is with the owner and how he took a beautiful business and killed it with terrible service, price increases (Not due to our current inflation this guy rose prices immediately when he took over), tacky ambience and disrespect for longtime customers. The Bagel Bin in Wilde Lake gets two star only because the bagel recipe is the original recipe from the original owners.Oh! And let's not forget the time I got iced tea out of their iced tea dispenser and the mold came out of it. Gross!
Only customer there it took over 20 minutes to get a egg and cheese bagel. Employees were just talking and playing with there phones.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Egg and Cheese Bagels
The people working are very nice. Food is pretty good. Location looks dirty because they haven't updated in like 20 years. Everything bagel is so disappointing. It has no garlic or salt. It's a shame because it would have been much better. So hard to find a good everything bagel!
Ordering from the Bagel Bin was a complete scam!! Doordash does not have their corn beef on the menu, so I ordered directly from their website, but their delivery fee was over $9! I would have ordered thru DoorDash but I really wanted the Corn beef which was only listed on their direct website. The driver called to let me know my food was here, it was a call from DoorDash!! They used DoorDash for their delivery but up charged me because I ordered from their website?? Complete scam
Simply put, their breakfast bagel egg sandwich (eggel) is phenomenal in any combination you can think of (supreme bagel, sausage, egg, American cheese here - my go to). This also means their bagels are phenomenal. Everything is great in fact. They’ve recently added online ordering and that would add a 6th star if the review would allow it. Love this place!!
No frills bagel spot with good food and courteous service. The interior is nothing fancy, more deli than coffee shop but still looks like a nice spot to camp out for a bit with your bagel and coffee, read a bit and sit a spell. A couple other patrons were doing so when I arrived. I got a sun dried tomato bagel with egg and cheese, and it was exactly as advertised. Would come back if in the area!
I placed an online order directly from their website and after waiting in a long line, the business indicated it didn’t receive the order. They provided no assistance. I’ll now need to dispute the charge with my credit card company.
do not go to this establishment if you want a nova lox on a bagel. I asked for a slice of red onion nova lox on a double toasted bagel with light cream cheese. What I got wise chips of nova lox two small pieces of onion and no cream cheese. Epic fail. I should've just made it myself.
Restaurantji Recommends
This local business has different options for breakfast or lunch, they offer different flavors of cream cheese ( I love the strawberry one). Coffee is tasty, different flavors offered.Sometimes, cashiers are so distracted that they messes up the orders, they don't listen or know the ingredients. It looks like new people are not well trained, etc. This used to be a better place, hopefully they work on their team and customer service.
Off the charts awesome. What a great place for a quick breakfast. This place is a local treasure.
Good food, fair service but the place really needs an overhaul. No ambiance because of the bright florescent lights, shabby booths and it could use a bit of redecorating and paint.
Love BB! Just got a pumpernickel (Black Russian) bagel w/honey walnut cream cheese. Delicious! Super fresh!
I was here during COVID and never got a chance to experience this place. Came back today to do some work instead of going to a Panera and it was a great choice. Food was good coffee was a lot better. The guy behind the register was crushing it. Taking orders, ringing people up, and hand delivering the food to tables. Place was busy and he made it seem simple. Great job