Buffalo Wild Wings

230 Railway Ln, Hagerstown
(301) 766-7250

Recent Reviews

Laura Castaneda

The servers we've had, Britney and Ayrika (spelling?) are lovely. The food has been disappointing. For example, my order was messed up twice last time, and I didn't even ask for modifications.

Atmosphere: 3

Food: 1

Service: 5

Carol Brunner

While my server was lovely and fairly attentive, I was really put off by the general atmosphere and some choices the BWW corporate and local management is making. For one, I had to choose my own seat and was sat without a menu. On the table, I was expected to scan a code on the in order to look at the menu through my phone - which was kind of irritating because it felt like a cheap experience and if I had a larger order or was order for my whole family - I would be pissed. The most IRRITATING aspect of the whole visit was that I was REQUIRED to pay for my meal by providing my name, phone number, email, and manually type in my CARD INFO into the online client ?? What in the world? Am I ordering off amazon?? it took like ten minutes and half the time kept crashing. And why do I need BWW to have all my personal data?? to pay?? Who does that?? Couldnt find anyone to give us a to-go bag, and stood at the take out window for like five minutes with no help, just to see a (what I assume is a manager given the polo) come out the bathrooms, walk right in front of us, and not give one moments look up from his phone to help as he went into the back. Wasted my time here, literally. Was cumbersome, confusing, and unfortunate experience.

Atmosphere: 2

Service: 3

Thomas Weitzel

It's going down hill. Service is fine, they are just short staffed. Can't find anyone to work they said.To bad, use to be a fun spot

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Traditional Wings, Wings, Hot, Chicken Wings

Dezzeh Peck

Stop putting stuff on people's food that they CLEARLY ASK YOU NOT TO PUT , like the onions in my food that i REMOVED thank you ?

Atmosphere: 2

Food: 4

Service: 2

Almighty Ballin

Wings were dry, barely any sauce every time I order on dayshift my food is always horrible. Shouldn’t have to order food on a certain shift for it to be good not going back to this location.

Atmosphere: 1

Food: 1

Service: 1

Big Blakk

Very friendly staff, and great atmosphere. The bad part about my visit was that the burgers I ordered at other B-Dub locations are great, juicy and full of flavor. The American cheeseburger I ordered yesterday was horrible. Zero flavor, and the burger texture was very dry. The fries tasted like they were cooked in 5 day oil. Sad to say I won't be going back to this location.

Atmosphere: 5

Food: 1

Service: 3

Troy Niessner

Wings needed more sauce . Biggest thing for me is it was my first time and it through me off that you have to seat your self and order you food online.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Street Tacos, Wings

Edgar Arriola

Me and my family waited for more than 30 minutes and never got a server. Asked to talk to the manager and was completely rude, only think he said was "what do you want me to do" very unprofessional.

Service: 1

Mike Miller

Food was great. Our server kept forgetting we were

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Wings

Kathryn Palmer

This b dub is the best ever!!! I was late picking up my takeout due to a car accident and they remade my wedges so they would be hot.

Atmosphere: 5

Food: 5

Service: 5

Michelle K

Service was great a nice way to spend the Super Bowl with family and friends as always great food excellent service and just overall a good vibe

J N

This is my second negative review about this location. I deleted the first review because I was very reasonable and I just assumed that someone was having a bad day, but they've just messed up my order again (I ordered traditional wings but they sent boneless). Its past 10 pm so there's really no way for them to make it right for me. Buyer beware........ I'd suggest that you consider other options if you don't want your night ruined.They've already messed up two small orders (that I can recall); why should I ever trust them again, or even consider them to cater for a big order if I'm hosting friends?

Atmosphere: 1

Food: 1

Service: 1

Amber Soult

Hey, Buffalo Wild Wings, have you ever thought about bringing BeatBox to the menu? They have already started joining forces out in Arizona and California! A frozen Fruit Punch BeatBox along with some boneless wings seems like the deal of a lifetime!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Traditional Wings, Wings, Chicken Wings

Spiral Tote

The wings were good and hot when I picked them up. Service was ok due to no one realizing that I called an order in and the y didn’t check the shelf for my order.

Atmosphere: 3

Food: 3

Service: 3

Amy

The place stunk, I went into the restroom and there was some kind of leak so I guess that's why. Even when there isn't a issue like that it always seems to feel greasy in there. But honestly, I enjoy the food. My boys do too. We went for my son's birthday. It gets expensive too.

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: French Fries, Celery, Wings

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