Ordered a large order for my company. Had a missing item which wasnt a big deal however both the waitress and manager decided to argue with me for 10 minutes about how it wasnt possible they forgot an item and refused to even entertain the idea of delivering a replacement or reimbursing a $7 item.Dont argue with people who order on a large scale from your business. mistakes happen and can be rectified unless you choose to be argumentative. We will not be ordering through them again.
Atmosphere: 1
Food: 4
Service: 1
Lou ann Forrest
Disappointed. Food was average. Not the same as in the past.
Atmosphere: 3
Food: 3
Service: 3
Cissy Metzer
Food was cold, dry, and over spiced! Never again!
Food: 1
Service: 1
Shanda the great and powerful OZ
Delicious 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Coley Cummings
The best Chinese food around. I don't even bother to go anywhere else anymore. I haven't had a vast array of meals because I enjoy my go-to options very much (General Tsos and beef and broccoli). It's not your "average" place. It seems to me they make theyr own, vs getting the mass produced sameness you get at every other Chinese food restaurant.
Atmosphere: 3
Food: 5
Service: 5
Monique Carter
Honestly the worst Chinese food! Asked for sesame chicken , I don’t know what they gave me! It looked like a fried chicken breast they cut into strips and then gave me hot sauce! That’s not sesame chicken ! And the rice was awful ! Whoever says this place taste good is lying, they’re obviously getting paid to try and get more business.
Atmosphere: 1
Food: 1
Service: 1
Maverick Reynolds
Incredible establishment! With a very peaceful and cultured interior to hardworking associates, this is the place to be. I love the General Tso's chicken, Kung Pao Chicken, Beef Lo Mein... but honestly everything is delicious from here. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken, Sweet and Sour Chicken, Sesame Chicken, Hunan Beef, Cashew Chicken, Shrimp Fried Rice, Szechuan Beef
Steven Bishop
We wanted to eat here today cause we really like there food and we normally order take-out. Well today we wanted to change it up so we decided to dine-in since my wife still wanted to do a dinner for my birthday even though it was late when we have children it's not always about us. We were seated then after we got seated we just basically read the whole menu cause we never even get our drink order taken. Sat there for over 20+ minutes. I whispered to my wife I'm given them 5 more minutes well we got up and left and as we are walking out the lady at the cash register said " was your drink order taken" nope nothing. Even though we enjoy there food we won't be going back. Disrespectful and poor service and you could tell the workers seemed like we were a inconvenience to them so we took our money to another establishment.
Elizabeth Afton
Honestly the food was amazing! My mother and I went there for lunch, a little worried from some of the reviews and how a lot of restaurants haven’t been the best lately (Restaurants like Olive Garden, Cracker Barrel, ect.) but it turned out very well and we were really happy about it. A lot of the bad reviews seem to be revolved around pick up or delivery but this kind of stuff always came as a risk to begin with and could get separated with their sauces in the car or whoever is delivering it and I’d honestly try it first before judging but can’t really say since I dined in. That’s my honest opinion, this place is really good and hope to come again soon. It was a really good experience and I hope they continue to do well.
One of the better chinese restaurants in hagerstown.
Atmosphere: 5
Food: 5
Service: 5
Michele Fonou
Food is Good. First time here, ordered take out, beef fried rice, hunan beef and Bbq pork (the pork didn’t turn out to be what I had in mind, I expected a braised/bbq pork with sticky reddish glazed dry but got sliced pork belly in a sauce, tasted good though) from the picture available online I figured the hunan beef would also be a stir fried type of dish but what I got was more like a beef and broccoli type with a lot more veggies like baby corn carrots broccoli etc, also delicious ) the meat were tender and the portions were good for the price. Enough beef in the beef fried rice. Rice wasn’t dry. I will be back
Atmosphere: 3
Food: 5
Service: 4
Ajay Munhoo
Hor-ri-ble. I've never had a shrimp lomein that didn't have a single vegetable until now. I ordered a side of fried rice with another entree and not only did it come in a container the size of a play doh canister it was pork fried rice which I don't eat. The container looked like it belonged in a toy set for kids. The food was a complete disappointment after reading great reviews.
Food: 2
Kelsey Gallagher
Beef chowfun was inedible. It was burnt to a dark dark brown almost black. The sesame chicken was two breaded chicken breasts with the sauce on the side? Not at all what I was expecting especially since I went out of my way to go to this place because of the good reviews. My biggest issue was when I arrived I was told my bill was $56…. I only ordered 3 items…. Turns out my bill was only $43 even that was quite expensive I felt but ok. They charged my card $48 and had to refund it…. The girl taking payments must have been 10 or 12??? Ridiculous. The older sister had to come over and fix it and seemed more irritated that the young girl called out the mistake. It really felt like they just wanted to over charge….. receipt doesn’t have the price of anything on it just the total. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Dan Kaminsky
The Beef with Green Peppers is very good. The serving size is generous.
Tasty food, good service and reasonable prices.
Atmosphere: 4
Food: 5
Service: 5
Ordered a large order for my company. Had a missing item which wasnt a big deal however both the waitress and manager decided to argue with me for 10 minutes about how it wasnt possible they forgot an item and refused to even entertain the idea of delivering a replacement or reimbursing a $7 item.Dont argue with people who order on a large scale from your business. mistakes happen and can be rectified unless you choose to be argumentative. We will not be ordering through them again.
Atmosphere: 1
Food: 4
Service: 1
Disappointed. Food was average. Not the same as in the past.
Atmosphere: 3
Food: 3
Service: 3
Food was cold, dry, and over spiced! Never again!
Food: 1
Service: 1
Delicious 5 stars.
Atmosphere: 5
Food: 5
Service: 5
The best Chinese food around. I don't even bother to go anywhere else anymore. I haven't had a vast array of meals because I enjoy my go-to options very much (General Tsos and beef and broccoli). It's not your "average" place. It seems to me they make theyr own, vs getting the mass produced sameness you get at every other Chinese food restaurant.
Atmosphere: 3
Food: 5
Service: 5
Honestly the worst Chinese food! Asked for sesame chicken , I don’t know what they gave me! It looked like a fried chicken breast they cut into strips and then gave me hot sauce! That’s not sesame chicken ! And the rice was awful ! Whoever says this place taste good is lying, they’re obviously getting paid to try and get more business.
Atmosphere: 1
Food: 1
Service: 1
Incredible establishment! With a very peaceful and cultured interior to hardworking associates, this is the place to be. I love the General Tso's chicken, Kung Pao Chicken, Beef Lo Mein... but honestly everything is delicious from here. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken, Sweet and Sour Chicken, Sesame Chicken, Hunan Beef, Cashew Chicken, Shrimp Fried Rice, Szechuan Beef
We wanted to eat here today cause we really like there food and we normally order take-out. Well today we wanted to change it up so we decided to dine-in since my wife still wanted to do a dinner for my birthday even though it was late when we have children it's not always about us. We were seated then after we got seated we just basically read the whole menu cause we never even get our drink order taken. Sat there for over 20+ minutes. I whispered to my wife I'm given them 5 more minutes well we got up and left and as we are walking out the lady at the cash register said " was your drink order taken" nope nothing. Even though we enjoy there food we won't be going back. Disrespectful and poor service and you could tell the workers seemed like we were a inconvenience to them so we took our money to another establishment.
Honestly the food was amazing! My mother and I went there for lunch, a little worried from some of the reviews and how a lot of restaurants haven’t been the best lately (Restaurants like Olive Garden, Cracker Barrel, ect.) but it turned out very well and we were really happy about it. A lot of the bad reviews seem to be revolved around pick up or delivery but this kind of stuff always came as a risk to begin with and could get separated with their sauces in the car or whoever is delivering it and I’d honestly try it first before judging but can’t really say since I dined in. That’s my honest opinion, this place is really good and hope to come again soon. It was a really good experience and I hope they continue to do well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken, Wonton Soup
Restaurantji Recommends
One of the better chinese restaurants in hagerstown.
Atmosphere: 5
Food: 5
Service: 5
Food is Good. First time here, ordered take out, beef fried rice, hunan beef and Bbq pork (the pork didn’t turn out to be what I had in mind, I expected a braised/bbq pork with sticky reddish glazed dry but got sliced pork belly in a sauce, tasted good though) from the picture available online I figured the hunan beef would also be a stir fried type of dish but what I got was more like a beef and broccoli type with a lot more veggies like baby corn carrots broccoli etc, also delicious ) the meat were tender and the portions were good for the price. Enough beef in the beef fried rice. Rice wasn’t dry. I will be back
Atmosphere: 3
Food: 5
Service: 4
Hor-ri-ble. I've never had a shrimp lomein that didn't have a single vegetable until now. I ordered a side of fried rice with another entree and not only did it come in a container the size of a play doh canister it was pork fried rice which I don't eat. The container looked like it belonged in a toy set for kids. The food was a complete disappointment after reading great reviews.
Food: 2
Beef chowfun was inedible. It was burnt to a dark dark brown almost black. The sesame chicken was two breaded chicken breasts with the sauce on the side? Not at all what I was expecting especially since I went out of my way to go to this place because of the good reviews. My biggest issue was when I arrived I was told my bill was $56…. I only ordered 3 items…. Turns out my bill was only $43 even that was quite expensive I felt but ok. They charged my card $48 and had to refund it…. The girl taking payments must have been 10 or 12??? Ridiculous. The older sister had to come over and fix it and seemed more irritated that the young girl called out the mistake. It really felt like they just wanted to over charge….. receipt doesn’t have the price of anything on it just the total. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
The Beef with Green Peppers is very good. The serving size is generous.
Food: 5
Recommended dishes: Beef and Pepper