Panera Bread

17772 Garland Groh Blvd, Hagerstown
(301) 714-1662

Recent Reviews

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Dawn Evans

I was at this location because I knew I could count on Panera to be clean and a safe place to meet up with a friend. I was finishing a road trip with my daughter and was able to wait at Panera for my friend to take me home so my daughter could get back on the road to her home.

Panera didn't disappoint.

Angela Ingram

Always delicious, seasonal items

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Crunch Bagel, Chips

Laura Reese

The food is always great.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Cinnamon Crunch Bagel

Lexy Hiltz

The flavor of the food is delicious, they just aren't worth their prices anymore. Their portions have been cut down drastically. I kept going back hoping they would step it up and each time my sandwich would have 1 piece of Avocado, 3 bites of chicken and all of the fillings were piled into 1/4 of the sandwhich except the the thin slab of egg (about half of the size of previous).
The customer service is pretty great each time but it doesn't make up for a total lack of quality food.
I'm going to miss my Panera breakfasts. ?

Atmosphere: 3

Food: 2

Service: 4

Danielle Yoho

Panera took my complaint into consideration and turned this place around. They hired all new people got rid of the people that were bringing the place down. Now it's awesome ❤️ good job Panera!

Dennis Carbaugh

Always good food

Atmosphere: 5

Food: 5

Service: 5

Ray Logistics

I was in drive-thru for over 20 mins today, Sunday Oct 20 @ 1:15 pm. I literally saw two people come and go by foot to order some food. They came and went. And I’m still in the drive-thru on grid lock, with the same amount of cars ahead of me. That was Ridiculous!!!!! Never coming here again. I’d rather go to Wendy’s next door next time I’m in the vicinity with an appetite.

Atmosphere: 1

Food: 5

Service: 1

Tim Hykes

Never, I repeat, never order from the drive through and expect to get your food on time!

Food: 3

Service: 1

Fiona Dias

The manager, Robert is not personable. He could care less about the customer, seemed like an inconvenience to take my order. They did not put a mac and cheese in my bag that I ordered, he did not apologize but said, " Glad we could fix it. " It was not my issue, it was your mistake!

Atmosphere: 4

Food: 2

Service: 1

Alma Alma

Healthy delicious home food

Atmosphere: 5

Food: 5

Service: 5

Betty Booh

Panera bread was very good at first but now it's the worst. I had a delivery for a chili and it was spicy, all you see is ground meat nothing else. The other ingredients were gone. All I tasted was ground meat and oil. I will never again buy anything else from this place

Atmosphere: 1

Food: 1

Service: 1

Brandon Frame

Tomato basil BLT with a side of hair is always nice..

Atmosphere: 3

Food: 2

Service: 1

Tamsin Lewis

I've always loved Panera UNTIL today. The onion soup tasted awful and was barely warm. It had a sour taste...like it was near spoilage. After a couple of bites, I return it for the autumn squash, and was given less than a half bowl because "that's all that was left." The half tuna sandwich was OK, but not anywhere close to what it use to be....Panera Bread has really gone down hill. I waited all day to treat myself, and was very disappointed.

Jason Grabill

What can I say… it’s a chain restaurant. Decent food but overpriced.

Atmosphere: 3

Food: 4

Service: 3

Kevin Statler

The one manager is kind of an ass when dealing with a problem.

Atmosphere: 4

Food: 2

Service: 2

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