So I’m gonna be honest, when this location used to be KFC/Taco Bell I avoided it due to numerous bad experiences. However, ever since this location was redone to just Taco Bell, I have nothing but great things to say. Ever since it was redone I’ve noticed staff has good attitudes and food is hot and fresh. Was not the case at all in the past. Hopefully it stays this way, if so I will continue being a returning customer.
Atmosphere: 4
Food: 5
Service: 5
Sherry Welch
Everybody was extremely nice & helpful. Food was all good, except the cinnamon twists were nasty (oil needed to be changed). We were in a rush though so I didn't say anything to anyone.
I can see you I talk about a one point and a half star review last time I Taco Bell it was really nice but the aftermath was pretty fucking horrible. The toilet was exploded and I had to fix it which is fucking diabolical to me to me. it seems like it wasn't my fault because you're the one that served me the food and I'm the one that had a shit out. The service is nice at all but holy shit my asshole fucking hurts.
Jessica G.
Best tasting Taco Bell I've had since moving to the DMV. Any time the team messes up something minor or they feel as though something is taking too long they apologize and throw in an extra item. Please note they completely remodeled the store so old reviews over 6 months ago are no longer relevant. Feedback - one of the girls in the morning is mildly apathetic and it shows on the drive thru haha, but I mean, it's the early morning I understand it's not the most fun job. I just wish all the staff was a little more approachable. One time the staff gave my order to a different person so I waited about 20 min for my breakfast food when they ran out of eggs and another 5 after that for the confusion. However, they apologized and made it right. I don't hold it against them. Happy to be a customer.
kevin j.
This place always makes me feel like I'm on some prank show being filmed. That's how comically bad they are
Shawn Wilson
Could have put two chalupas and soft taco in one shell. Talk about shrinkflation
Atmosphere: 3
Food: 1
Service: 5
Sabrina H.
We ordered a good amount of food a few days after the remodeling and had great customer service from the team there. They were pretty busy and apologized multiple times, which we were understanding and appreciated them acknowledging the delay. With them being closed for a while, we know it's gonna take some time for everyone to get into their groove. It's nice to have them open again man! Not to mention them adding the breakfast is great!
E M
Cashier/window girl was rude and in a rush. Wouldn't recommend this
Atmosphere: 1
Service: 1
T Potter
I called to cancel an order and whoever answered the phone hung up on me.
Atmosphere: 5
Food: 5
Service: 1
Everett Gantt
I'm wondering why if this location closes at 11pm, then why is the drive thru locked at 10:40pm?
The slowest fast food I’ve ever experienced. I ordered a Crunchwrap supreme and two spicy potato soft tacos. They said the wait for the potatoes would be about 3-4 minutes and asked me to pull around but was given the Crunchwrap supreme. There I waited 25 minutes before getting the tacos and was very disappointed as they were somehow burnt and barely warm. I asked for my Crunchwrap supreme to be replaced as it was cold now and received a replacement that was also barely warm. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Cat Mei Ling
I ordered from door dash tonight and usually it's fine but tonight my order came very wrong. I ordered 1 chalupa supreme combo with a doritos locos taco supreme and a DLT supreme combo and an extra DLT supreme. None of the DLT came supreme but I got charged for the supreme price. My nacho fries are cold and hard. They forgot my 2 drinks that were coming with the meal. This was not a door dash issue it was the resturaunts fault and I spent $54
TJ's Assembly
Probably one of the worst Taco Bells I experienced. I use to live around the corner. Came back to visit after sometime quality went down. Ordered two fiesta veggie burritos ..I ended up throwing them away after a few bites realizing I was given old mushed rice and was given bathroom paper towels. Terrible...I wonder if drug addicts are running this place
Atmosphere: 2
Food: 2
Service: 3
Valerie VanderHeyden
The costs of products do not match the quality. I shouldn't go to Charlotte hall and get amazing service and food and it be so drastically different here.
Matt
Employees claim they're drink machine has been down for multiple weeks
So I’m gonna be honest, when this location used to be KFC/Taco Bell I avoided it due to numerous bad experiences. However, ever since this location was redone to just Taco Bell, I have nothing but great things to say. Ever since it was redone I’ve noticed staff has good attitudes and food is hot and fresh. Was not the case at all in the past. Hopefully it stays this way, if so I will continue being a returning customer.
Atmosphere: 4
Food: 5
Service: 5
Everybody was extremely nice & helpful. Food was all good, except the cinnamon twists were nasty (oil needed to be changed). We were in a rush though so I didn't say anything to anyone.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 7 Layer Burrito, Crunchy Taco, Soft Taco
I can see you I talk about a one point and a half star review last time I Taco Bell it was really nice but the aftermath was pretty fucking horrible. The toilet was exploded and I had to fix it which is fucking diabolical to me to me. it seems like it wasn't my fault because you're the one that served me the food and I'm the one that had a shit out. The service is nice at all but holy shit my asshole fucking hurts.
Best tasting Taco Bell I've had since moving to the DMV. Any time the team messes up something minor or they feel as though something is taking too long they apologize and throw in an extra item. Please note they completely remodeled the store so old reviews over 6 months ago are no longer relevant. Feedback - one of the girls in the morning is mildly apathetic and it shows on the drive thru haha, but I mean, it's the early morning I understand it's not the most fun job. I just wish all the staff was a little more approachable. One time the staff gave my order to a different person so I waited about 20 min for my breakfast food when they ran out of eggs and another 5 after that for the confusion. However, they apologized and made it right. I don't hold it against them. Happy to be a customer.
This place always makes me feel like I'm on some prank show being filmed. That's how comically bad they are
Could have put two chalupas and soft taco in one shell. Talk about shrinkflation
Atmosphere: 3
Food: 1
Service: 5
We ordered a good amount of food a few days after the remodeling and had great customer service from the team there. They were pretty busy and apologized multiple times, which we were understanding and appreciated them acknowledging the delay. With them being closed for a while, we know it's gonna take some time for everyone to get into their groove. It's nice to have them open again man! Not to mention them adding the breakfast is great!
Cashier/window girl was rude and in a rush. Wouldn't recommend this
Atmosphere: 1
Service: 1
I called to cancel an order and whoever answered the phone hung up on me.
Atmosphere: 5
Food: 5
Service: 1
I'm wondering why if this location closes at 11pm, then why is the drive thru locked at 10:40pm?
Atmosphere: 1
Service: 1
Restaurantji Recommends
The slowest fast food I’ve ever experienced. I ordered a Crunchwrap supreme and two spicy potato soft tacos. They said the wait for the potatoes would be about 3-4 minutes and asked me to pull around but was given the Crunchwrap supreme. There I waited 25 minutes before getting the tacos and was very disappointed as they were somehow burnt and barely warm. I asked for my Crunchwrap supreme to be replaced as it was cold now and received a replacement that was also barely warm. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
I ordered from door dash tonight and usually it's fine but tonight my order came very wrong. I ordered 1 chalupa supreme combo with a doritos locos taco supreme and a DLT supreme combo and an extra DLT supreme. None of the DLT came supreme but I got charged for the supreme price. My nacho fries are cold and hard. They forgot my 2 drinks that were coming with the meal. This was not a door dash issue it was the resturaunts fault and I spent $54
Probably one of the worst Taco Bells I experienced. I use to live around the corner. Came back to visit after sometime quality went down. Ordered two fiesta veggie burritos ..I ended up throwing them away after a few bites realizing I was given old mushed rice and was given bathroom paper towels. Terrible...I wonder if drug addicts are running this place
Atmosphere: 2
Food: 2
Service: 3
The costs of products do not match the quality. I shouldn't go to Charlotte hall and get amazing service and food and it be so drastically different here.
Employees claim they're drink machine has been down for multiple weeks