Wendy's

21589 Great Mills Rd, Lexington Park
(301) 862-4555

Recent Reviews

Michael Applegate

Place orders through the app every time so it takes away any need for the person at the window to mess up the order. And 9 times out of 10 they still manage to mess it up. The wait times are miserable every single time. Order two sandwiches and a drink and get parked for 25 minutes watching about seven people get their stuff and pull off. Canceled the order and pulled next door to taco bell and got everything square in less than 5 minutes. Not to mention even after canceling and never getting my food the stupid store still charged me so I have to go through my bank to get it corrected. This place should be shut down.

Atmosphere: 1

Food: 1

Service: 1

BOOGIEtheKLOWN

Food is fresh and staff is friendly

dakotah osborne

Came through the drive thru ant 11 and ordered a frosty only to be told that they didn’t have any because they had just turned off their machine. The manager Alfa gave us the worst customer service that I’ve had and I worked at McDonalds. On top of that it took 6 minutes to get 2 drinks ready. Would not recommend this location, definitely the worst fast food I’ve been to.

Atmosphere: 1

Food: 1

Service: 1

Shannin Stewart

HORRIBLE! I LITERALLY ORDERED MY FOOD IN THE PARKING LOT & IT WAS STILL FREAKING COLD!! & THE CHICKEN SANDWICH HAD NO LETTUCE OR MAYO!! IT WAS LIKE THEY HAD IT ALREADY SITTING OUT & JUST THREW IT IN A BAG & SOLD IT! THEY DONT CARE AT THIS LOCATION! I DEFINITELY WOULDN'T RECOMMEND! JUST GO TO THE ONE UP 235!

Atmosphere: 1

Food: 1

Service: 1

Brandy Kennedy

The past few times I've been here my order has been missing items, and cold. I say thank you to the person helping me and twice now they have closed the window without any type of you're welcome. They really need to retrain their staff on customer service.

Atmosphere: 1

Food: 1

Service: 1

Cascade

I am honestly fed up with this establishment. The longest wait time in a drive thru and they continuously get orders wrong. There is something seriously wrong with the orders getting from the person at the drive thru window to the cooks. Time after time after time they get orders wrong and serious lack of salt on the fries. Tonight marks the last time i ever go to this address again. Im done. Avoid this place if you have a choice.

Atmosphere: 1

Food: 1

Service: 1

Brian Balzer

It's...... Wendy's. Not great. Not terrible. It was a quick place to grab lunch.

Atmosphere: 2

Food: 3

Service: 3

Terrible Robot

Probably the worst Wendy's I've ever been

Atmosphere: 1

Food: 4

Service: 1

Shelby T.

The absolute worst service you will ever find! They can't get anything right and they move slower then snails! You will be in line for 30 minutes if not longer

Cheyenne Carter

Went through at 9:08 pm and the drive thru lady left her mic on after we asked for a moment(we only took about 1minute to decide and gather everyone’s order) she then began to speak poorly about us all because we asked for a moment even though there was no line behind us. And then also proceeded to make jokes about the homeless because she dropped a coin out the window. Not pleased with being talked about while trying to order.

E. “Rique” Saunders Sr.

By far one of the most professional fast food joints on Greatmills Rd. Always pleasant and service with a smile. Food is really awesome also!

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Wendy

Melissa Shifflett

Past three times I visited I have had to wait 20 to 30 minutes in drive thru. Food is good drive thru is horrible. The point of the drive thru is to get in and out 10 minutes ok but 20 to 30 minutes. We just sit there waiting and waiting until finally someone says can I take your order. They don't even say can you wait a minute or sorry we are backed up nothing. I am once again waiting....almost makes me want to stop coming here.

Olivia Hayson

Every time I've ever gone to any Wendy's, when I order the pub fries they give me a quarter size of cheese and like ¼ of a single strip of bacon. I went today and they LOADED them up. Half a pound of cheese and bacon, fries were hot. I don't even remember what else I ordered, just how great those bacon pub fries were.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Wendy

Dion S.

Worst experience ever. Don't bother coming at 9pm. 20 minutes at the ordering screen then another 10-15 minutes to get food.

LaTasha Armstrong

Ordered 1 meal with 2 extra fries and they couldn’t even get that much correct. They forgot part of the meal, of course i didn’t see it until I got home. I called and she said all they could do was give what was missing…….So I have to drive all the way back and waste gas just for the nuggets they forgot to put in the bag. Nope won’t be coming back, if you can’t do that much right i’m definitely not coming back

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