Very Dirty. Trash everywhere… My coffee was great tho!
Atmosphere: 1
Service: 2
Wendy Caballero
Wow they have the nastiest attitude, never been to a Starbucks like that!
Atmosphere: 1
Food: 3
Service: 1
Natasha ShaMone
02/01/2024- We went to Tanger Outlets to find StarBucks! I had a hot tea! My friend had hot oatmeal, a croissant, and coffee! We sat and dined in. The staff was polite, fast and professional. Good and beverage were good!
Atmosphere: 5
Food: 5
Service: 5
Cristy Cristy
Donia was the rudest employee I have ever encountered, A customer had asked for more strawberries on her drink, when the customer asked Donia sighed and went “take off your lid” in a rude manner this is very unprofessional as the customer looked shocked & dissatisfied with her service. This is very disappointing she had a nasty attitude
Atmosphere: 2
Food: 1
Service: 1
Irish Williams
Great, fast, polite service!With a smile and good conversation.
Ask yourself the question "How long will I wait for a coffee in a paper cup?" and just go in. You're waiting
Atmosphere: 5
Food: 4
Service: 3
Briona Smith
Andrea Customer Service is top notch, She had a the biggest smile on her face when she greeted me and made me feel very welcomed, Thank you 10/10
Service: 5
Praval Jain
They screw up the most basic drinks. This is the second time I got my coffee from here and the second time it was pathetic. The syrup to milk ratio terribly
Atmosphere: 4
Food: 1
Service: 3
lemonhat
They have great spanish music! I love going in there and hearing some Reggaeton
Nilo Salihi
Very rude people yelling at screaming at you. Very mean people.
Lovely staff were very friendly! It was a quiet, rainy morning and a great place for a meeting.
Atmosphere: 5
Food: 5
Service: 5
Tiffaney Sugai
Donia along with the rest of the baristas that worked on Sunday November 12, 2023 at 4PM should be FIRED!!! This was the WORST Starbucks experience ever. Donia was rolling her eyes the entire time I was waiting for my drink and yelling loudly out of frustration to herself all while making drinks. She was slamming things down on the counters and was just messy and unprofessional. EVEN UNPLEASANT. She looked like she did not want to be there at all. Which she should not be. Reading other reviews, she is mentioned in a lot more complaints.I ordered my drink at 4:20, waited for 25 min and finally asked where my drink was. Rudely, she told me it takes 5 minutes to brew green tea, so I said “I understand that, but it’s been 25 minutes and I am still waiting.” She then told me in a very rude way “GET IN LINE IF YOU WANT a refund!” My point was not to get a refund, but get my drink. She raised her voice again and said, “well, do you want your drink or not?” Other people online said, “she is nasty” I agree: she shouldn’t be employed anywhere there is people, especially with customer service and food.
Paige J.
Unfortunately I'm disappointed with this location. My husband and I went in this past Saturday evening and an employee was yelling (joking) with another employee. We weren't acknowledged as we stood at the register and the store was dirty. I've never seen a Starbucks look like this. And sadly my drink was terrible. They ran out of soy milk at some point during the day. I sucked it up because we have so few conveniences in our area. But we need better service. We need employers and employees to care about their business. #GoodLuck
Peter kohout
Everytime I order here it takes 40 mins+. The servers make other people's orders and skip mine. Unsure why.
Service: 1
Louise Craig
Donia has an attitude that sincerely feels as though she is being forced against her will to be there. It’s appeared not just to me as though asking for basic details was an inconvenience to her day. Between rolling her eyes, repeatedly asking for the same information, deciding to take a call where visible and whilst there was a line backed up shows complete ignorance and the worst possible customer service. My advise to her is to change career as caring and welcoming are not traits she has. Suggest prison attendant would be a more fitting role.25min for a tall PSL, will never return and possibly the worst Starbucks from a cleanliness and service perspective.Oh and the other barista kept dropping a wet soggy towel into a try of used milk from the milk steamer and I didn’t want to ask if that was all day as she dipped the sodden towel into the god knows how old milk … disgusting.Please train them
Very Dirty. Trash everywhere… My coffee was great tho!
Atmosphere: 1
Service: 2
Wow they have the nastiest attitude, never been to a Starbucks like that!
Atmosphere: 1
Food: 3
Service: 1
02/01/2024- We went to Tanger Outlets to find StarBucks! I had a hot tea! My friend had hot oatmeal, a croissant, and coffee! We sat and dined in. The staff was polite, fast and professional. Good and beverage were good!
Atmosphere: 5
Food: 5
Service: 5
Donia was the rudest employee I have ever encountered, A customer had asked for more strawberries on her drink, when the customer asked Donia sighed and went “take off your lid” in a rude manner this is very unprofessional as the customer looked shocked & dissatisfied with her service. This is very disappointing she had a nasty attitude
Atmosphere: 2
Food: 1
Service: 1
Great, fast, polite service!With a smile and good conversation.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Banana Bread, Blueberry Muffin
Ask yourself the question "How long will I wait for a coffee in a paper cup?" and just go in. You're waiting
Atmosphere: 5
Food: 4
Service: 3
Andrea Customer Service is top notch, She had a the biggest smile on her face when she greeted me and made me feel very welcomed, Thank you 10/10
Service: 5
They screw up the most basic drinks. This is the second time I got my coffee from here and the second time it was pathetic. The syrup to milk ratio terribly
Atmosphere: 4
Food: 1
Service: 3
They have great spanish music! I love going in there and hearing some Reggaeton
Very rude people yelling at screaming at you. Very mean people.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lovely staff were very friendly! It was a quiet, rainy morning and a great place for a meeting.
Atmosphere: 5
Food: 5
Service: 5
Donia along with the rest of the baristas that worked on Sunday November 12, 2023 at 4PM should be FIRED!!! This was the WORST Starbucks experience ever. Donia was rolling her eyes the entire time I was waiting for my drink and yelling loudly out of frustration to herself all while making drinks. She was slamming things down on the counters and was just messy and unprofessional. EVEN UNPLEASANT. She looked like she did not want to be there at all. Which she should not be. Reading other reviews, she is mentioned in a lot more complaints.I ordered my drink at 4:20, waited for 25 min and finally asked where my drink was. Rudely, she told me it takes 5 minutes to brew green tea, so I said “I understand that, but it’s been 25 minutes and I am still waiting.” She then told me in a very rude way “GET IN LINE IF YOU WANT a refund!” My point was not to get a refund, but get my drink. She raised her voice again and said, “well, do you want your drink or not?” Other people online said, “she is nasty” I agree: she shouldn’t be employed anywhere there is people, especially with customer service and food.
Unfortunately I'm disappointed with this location. My husband and I went in this past Saturday evening and an employee was yelling (joking) with another employee. We weren't acknowledged as we stood at the register and the store was dirty. I've never seen a Starbucks look like this. And sadly my drink was terrible. They ran out of soy milk at some point during the day. I sucked it up because we have so few conveniences in our area. But we need better service. We need employers and employees to care about their business. #GoodLuck
Everytime I order here it takes 40 mins+. The servers make other people's orders and skip mine. Unsure why.
Service: 1
Donia has an attitude that sincerely feels as though she is being forced against her will to be there. It’s appeared not just to me as though asking for basic details was an inconvenience to her day. Between rolling her eyes, repeatedly asking for the same information, deciding to take a call where visible and whilst there was a line backed up shows complete ignorance and the worst possible customer service. My advise to her is to change career as caring and welcoming are not traits she has. Suggest prison attendant would be a more fitting role.25min for a tall PSL, will never return and possibly the worst Starbucks from a cleanliness and service perspective.Oh and the other barista kept dropping a wet soggy towel into a try of used milk from the milk steamer and I didn’t want to ask if that was all day as she dipped the sodden towel into the god knows how old milk … disgusting.Please train them
Atmosphere: 1
Food: 1
Service: 1