This place has the worst service, very slow and very unpleasant service.
Joe Schepis
Good location for the spiced chicken sandwich
Andrea King
Not a place to go if you're in a rush or have a short meal break.
Atmosphere: 3
Food: 4
Service: 3
Brian Cannon
The best pizza and a playground behind the building.
Michael Morgan
My food was ready when I arrived. Friendly service and the food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Meal
Clay Management Services
Online order was incomplete with multiple missing items. Not recommended due to poor quality control and
Atmosphere: 1
Food: 2
Service: 1
Eduardo Hernández
On Sunday afternoon I went to dinner with my girlfriend and I ordered my food and the guy who was all friendly but later when I went to eat in the lobby a manager told me to leave, I had to leave with my food in my hand and the The reason was because she said that the lobby had already closed. I understand that it is closed but we weren't going to do a lot of trash and that's the way it was. The fact that she told me to leave the restaurant was very annoying. Please, this is a very nice place to enjoy with the family and for that type of manager to be there, it is not convenient. Please, superiors, pay attention to the managers who are not giving excellent service. Normally, I always do. go to eat there but I have never seen that manager, I think she is new unfortunately
Atmosphere: 1
Food: 1
Service: 1
Wendy-Nia Griffin
SO SLOW……. The chicken is good though.
Atmosphere: 3
Food: 5
Service: 2
Sandy Staub
Why can't we give 0 stars!? This location is horrible, consistently missing items in deliveries, and NO ONE answers the phone!!! And if you go in person, service it horribly slow!!!
Atmosphere: 1
Food: 1
Service: 1
Sue Perez
The young employees at this olney location are very unfriendly, pretty lazy and play around alot. Been going here for years and always the same old attitudes...I've had a business for years and believe me if one employee acted like this we try to improve them ....hate to say it's the young generation but....
I normally don't rate fast food. As fast food is just that, fast food. But I've had 2 experiences where this Popeyes was not up to par. The first time I went, they were out of biscuits. However this time was different. I had a coupon that allowed traditional chicken or tenders. I handed the coupon to the cashier and asked "May I have the tenders?" She said "okay." But of course she was talking to another staff member and a customer while taking my order. After I paid I asked for Sweet Heat and Ranch. She said "sweet heat is extra. We don't have it. But it's extra." I looked her odd and said "okay, then I will just take ranch." While I was waiting for my food, I kept trying to make sense of what she said. Here I am thinking they will nickel and dime you for sauces even when ordered tenders. When she calls me to tell my food is ready, I asked her again...may I please have the ranch. She said "it's extra." I asked her "even for tenders?" And she said "you got the chicken, the regular chicken." I said, "no I asked for tenders when I gave you the coupon." She kept telling me that the coupon said chicken. So she proceeds to pull the coupon I used out of the trash and pointed at the picture. I pointed at the words on the coupon. "Traditional chicken OR tenders." As I kept pointing at it and trying to tell her, she literally chuckled as if I was delusion and don't know what I ordered. She then proceeded to warp in another staff member. At that point, I was already there for almost 30 minutes and did not feel like waiting so I just took the food and left. I've used coupons like this in the past and never had a problem with ordering. I would just please ask for the staff to be bettered trained and pay attention to the orders and READ the coupons and not rely on the pictures on the coupons.
Jennifer F.
Took a while to get our food to go and it was very greasy. The spicy chicken sandwich was definitely spicy!
Tynette Williams
This has got to be the most unprofessional establishment I have ever stopped at. The service is extremely slow, and the cashiers are rude. My son was asked to leave at 1030pm, and they don't close until 11pm.
Atmosphere: 1
Food: 5
Service: 1
Anthony Asencio
Nice costumer service, I came to eat here very often and Yeimy is always very nice and kind. Food comes out quick and fresh (some times I am not done paying when my food is already being delivered to me). Very delicious food and the location is always very clean. I highly recommend this location. Love it ❤️!!!!!
Atmosphere: 5
Food: 5
Service: 5
Claire Oliver
I never write reviews but it’s absolutely ridiculous how long I had to wait for just ONE regular mash potato. Didn’t even get chicken or anything JUST a small mash potato and I waited for over 30 minutes!! I understand if/when it’s busy but half an hour for such a small thing. I had to get their attention, which was difficult in itself, and found out that they forgot about my order and were not apologetic about it at all. They made the order in front of me AFTER I asked, which shows that I didn’t have to waste all this time waiting. This is not the first time the wait has been ridiculous. Being busy is one thing, but not doing your job is another thing. Needless to say, I am hungry and tired, do yourself a favor and don’t go to this place.
This place has the worst service, very slow and very unpleasant service.
Good location for the spiced chicken sandwich
Not a place to go if you're in a rush or have a short meal break.
Atmosphere: 3
Food: 4
Service: 3
The best pizza and a playground behind the building.
My food was ready when I arrived. Friendly service and the food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Meal
Online order was incomplete with multiple missing items. Not recommended due to poor quality control and
Atmosphere: 1
Food: 2
Service: 1
On Sunday afternoon I went to dinner with my girlfriend and I ordered my food and the guy who was all friendly but later when I went to eat in the lobby a manager told me to leave, I had to leave with my food in my hand and the The reason was because she said that the lobby had already closed. I understand that it is closed but we weren't going to do a lot of trash and that's the way it was. The fact that she told me to leave the restaurant was very annoying. Please, this is a very nice place to enjoy with the family and for that type of manager to be there, it is not convenient. Please, superiors, pay attention to the managers who are not giving excellent service. Normally, I always do. go to eat there but I have never seen that manager, I think she is new unfortunately
Atmosphere: 1
Food: 1
Service: 1
SO SLOW……. The chicken is good though.
Atmosphere: 3
Food: 5
Service: 2
Why can't we give 0 stars!? This location is horrible, consistently missing items in deliveries, and NO ONE answers the phone!!! And if you go in person, service it horribly slow!!!
Atmosphere: 1
Food: 1
Service: 1
The young employees at this olney location are very unfriendly, pretty lazy and play around alot. Been going here for years and always the same old attitudes...I've had a business for years and believe me if one employee acted like this we try to improve them ....hate to say it's the young generation but....
Restaurantji Recommends
I normally don't rate fast food. As fast food is just that, fast food. But I've had 2 experiences where this Popeyes was not up to par. The first time I went, they were out of biscuits. However this time was different. I had a coupon that allowed traditional chicken or tenders. I handed the coupon to the cashier and asked "May I have the tenders?" She said "okay." But of course she was talking to another staff member and a customer while taking my order. After I paid I asked for Sweet Heat and Ranch. She said "sweet heat is extra. We don't have it. But it's extra." I looked her odd and said "okay, then I will just take ranch." While I was waiting for my food, I kept trying to make sense of what she said. Here I am thinking they will nickel and dime you for sauces even when ordered tenders. When she calls me to tell my food is ready, I asked her again...may I please have the ranch. She said "it's extra." I asked her "even for tenders?" And she said "you got the chicken, the regular chicken." I said, "no I asked for tenders when I gave you the coupon." She kept telling me that the coupon said chicken. So she proceeds to pull the coupon I used out of the trash and pointed at the picture. I pointed at the words on the coupon. "Traditional chicken OR tenders." As I kept pointing at it and trying to tell her, she literally chuckled as if I was delusion and don't know what I ordered. She then proceeded to warp in another staff member. At that point, I was already there for almost 30 minutes and did not feel like waiting so I just took the food and left. I've used coupons like this in the past and never had a problem with ordering. I would just please ask for the staff to be bettered trained and pay attention to the orders and READ the coupons and not rely on the pictures on the coupons.
Took a while to get our food to go and it was very greasy. The spicy chicken sandwich was definitely spicy!
This has got to be the most unprofessional establishment I have ever stopped at. The service is extremely slow, and the cashiers are rude. My son was asked to leave at 1030pm, and they don't close until 11pm.
Atmosphere: 1
Food: 5
Service: 1
Nice costumer service, I came to eat here very often and Yeimy is always very nice and kind. Food comes out quick and fresh (some times I am not done paying when my food is already being delivered to me). Very delicious food and the location is always very clean. I highly recommend this location. Love it ❤️!!!!!
Atmosphere: 5
Food: 5
Service: 5
I never write reviews but it’s absolutely ridiculous how long I had to wait for just ONE regular mash potato. Didn’t even get chicken or anything JUST a small mash potato and I waited for over 30 minutes!! I understand if/when it’s busy but half an hour for such a small thing. I had to get their attention, which was difficult in itself, and found out that they forgot about my order and were not apologetic about it at all. They made the order in front of me AFTER I asked, which shows that I didn’t have to waste all this time waiting. This is not the first time the wait has been ridiculous. Being busy is one thing, but not doing your job is another thing. Needless to say, I am hungry and tired, do yourself a favor and don’t go to this place.
Service: 1