I would give 0 stars, if possible! I ordered Szechuan Crispy shrimp and received something different. I called and spoke to the a female manger who had a bad attitude towards me. She tried to tell me I received the Crispy Shrimp, which I’ve ordered before and this is Not it! I ordered on my way home from work so very disappointed I get home and have the wrong item I ordered. To get a refund for their mistake, I have to return the food (which I will be happy to do) on Monday, today is Thursday. Never order from this place! Horrible customer service!!
Amir Malik
I ordered hot and sour soup and asked for no meat. I came home and found chicken in the soup. They pre-made the soup with chicken and picked the chicken out, probably left some in the soup. They should tell the customer that we don’t have without chicken or make a fresh one instead of picking the chicken out of pre-made.
Atmosphere: 1
Food: 1
Service: 1
Tonya Forrest
I wish I could have gave two zeros, I will never eat from new china house again?i went to order my food , i saw the guy in the back cooking the food digging in his nose plucking his boggies out his nose and plucking the boggies off his nails into the floor...so nasty and gross and very unsanitary!! PLEASE DONT EAT FROM HERE ?
Tammy Dexter
Food was delicious !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Lo Mein, House Special Fried Rice, Orange Chicken
Marya DeLuna
This used to be an easy 5-star rating; I've been a loyal and frequent customer of New China House for about 15 years! They've consistently been my favorite restaurant in this entire area, and the only local Chinese restaurant I patronized-- that's how much I loved the food I used to get. I absolutely LOVED their Monk's menu (particularly the Monk's Beef (seitan) with Broccoli, which I nearly always ordered), and the Crispy Eggplant! The Vegetable Chow Mai Fun was tasty, too. I also always included the Vegetable Spring Rolls and Vegetable Dumplings (fried) with my orders.Because I'd been ordering the Monk's Beef with Broccoli for so many years, I didn't even know about the Crispy Eggplant until about a year ago... when I promptly fell in love with it, and ordered it repeatedly thereafter (alongside the Monk's). I cannot BEGIN to convey my disappointment when they suddenly stopped offering the Crispy Eggplant. However, I assumed they still had my old favorites... but no! The ENTIRE Monk's category has been removed from the menu! AND even the Vegetable Dumplings have disappeared, too! Alllllll the dishes--the only dishes--I loved are gone! New China House, say it ain't so! Please bring them back!
Atmosphere: 3
Food: 5
Service: 4
Lucho Ruiz
best in my neighborhood. always hardworking. loyal costumer.
Atmosphere: 5
Food: 5
Service: 5
Patricia Mooney
For the first time, I was disappointed. I ordered chicken and string beans.Hardly any chicken in it.
Atmosphere: 4
Food: 3
Service: 4
Me Me
This place is HORRIBLE, I wish I could give them no stars.
Jennifer B.
After looking on Yelp we decided to get take out from here for dinner. We ordered 3 different meals and were happy with all of them. When we we're running behind to pick up our food they actually called us to let us know that it was ready. When we arrived our food was packaged to go and everything was still warm when we arrived home. The spring rolls were bigger than i've seen at a lot of restaurants which was nice and they included fortune cookies which i rarely see anymore so that was an added bonus! Would definitely try this place again if i'm the area.
Kay Kay
I spent $30 at this location for my chicken to be unseasoned and I started feeling sick after eating the food. I called up to the store to have my issue resolved but they told me that there’s nothing that they could do because I didn’t call the same day! I picked my food up right before closing. It hasn’t even been 24 hours later. Highly disappointed and would not recommend spending money here.
Egg rolls were all cabbage. No sign saying u charge for using a card. I ordered 2 shrimp egg rolls. 1 little tiny shrimp in each roll. I was making my own Chinese which turned out delightful. But I don't think I will get anything from them. Will continue to go to Bruce Lee in Timonium
Brittany Richburg
I was stationed in Idaho with my husband and we are back here visiting family. I always ordered from here. This is still the BEST Chinese food in the neighborhood. Me, My husband, son, and grandmother are enjoying our bourbon chicken, shrimp fried rice, crab cheese wontons and milk tea with pearls. I missed home and great Chinese food so much and you guys are still THE BEST! :) Thank you so much!
Ce G
We love to order foods from here. But every time this guy picks up the phone, he will say “We don’t deliver right now” not only once happened! Every time he’s the one picking up the phone!!! Like why would offer delivery in your menu if you guys can’t deliver!!!!!
Granny Vega
I don't know what happened to this place. Used to be good, but the last time I was there, they tried to poison me. The food had a distinct chemical taste like some kind of bleach or something. I threw it all away and made beans on toast for my supper. Don't order from here. You might die!
king mitchell
Didn't like food was half cooked and rushed because of them getting ready to close for the evening.
I would give 0 stars, if possible! I ordered Szechuan Crispy shrimp and received something different. I called and spoke to the a female manger who had a bad attitude towards me. She tried to tell me I received the Crispy Shrimp, which I’ve ordered before and this is Not it! I ordered on my way home from work so very disappointed I get home and have the wrong item I ordered. To get a refund for their mistake, I have to return the food (which I will be happy to do) on Monday, today is Thursday. Never order from this place! Horrible customer service!!
I ordered hot and sour soup and asked for no meat. I came home and found chicken in the soup. They pre-made the soup with chicken and picked the chicken out, probably left some in the soup. They should tell the customer that we don’t have without chicken or make a fresh one instead of picking the chicken out of pre-made.
Atmosphere: 1
Food: 1
Service: 1
I wish I could have gave two zeros, I will never eat from new china house again?i went to order my food , i saw the guy in the back cooking the food digging in his nose plucking his boggies out his nose and plucking the boggies off his nails into the floor...so nasty and gross and very unsanitary!! PLEASE DONT EAT FROM HERE ?
Food was delicious !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Lo Mein, House Special Fried Rice, Orange Chicken
This used to be an easy 5-star rating; I've been a loyal and frequent customer of New China House for about 15 years! They've consistently been my favorite restaurant in this entire area, and the only local Chinese restaurant I patronized-- that's how much I loved the food I used to get. I absolutely LOVED their Monk's menu (particularly the Monk's Beef (seitan) with Broccoli, which I nearly always ordered), and the Crispy Eggplant! The Vegetable Chow Mai Fun was tasty, too. I also always included the Vegetable Spring Rolls and Vegetable Dumplings (fried) with my orders.Because I'd been ordering the Monk's Beef with Broccoli for so many years, I didn't even know about the Crispy Eggplant until about a year ago... when I promptly fell in love with it, and ordered it repeatedly thereafter (alongside the Monk's). I cannot BEGIN to convey my disappointment when they suddenly stopped offering the Crispy Eggplant. However, I assumed they still had my old favorites... but no! The ENTIRE Monk's category has been removed from the menu! AND even the Vegetable Dumplings have disappeared, too! Alllllll the dishes--the only dishes--I loved are gone! New China House, say it ain't so! Please bring them back!
Atmosphere: 3
Food: 5
Service: 4
best in my neighborhood. always hardworking. loyal costumer.
Atmosphere: 5
Food: 5
Service: 5
For the first time, I was disappointed. I ordered chicken and string beans.Hardly any chicken in it.
Atmosphere: 4
Food: 3
Service: 4
This place is HORRIBLE, I wish I could give them no stars.
After looking on Yelp we decided to get take out from here for dinner. We ordered 3 different meals and were happy with all of them. When we we're running behind to pick up our food they actually called us to let us know that it was ready. When we arrived our food was packaged to go and everything was still warm when we arrived home. The spring rolls were bigger than i've seen at a lot of restaurants which was nice and they included fortune cookies which i rarely see anymore so that was an added bonus! Would definitely try this place again if i'm the area.
I spent $30 at this location for my chicken to be unseasoned and I started feeling sick after eating the food. I called up to the store to have my issue resolved but they told me that there’s nothing that they could do because I didn’t call the same day! I picked my food up right before closing. It hasn’t even been 24 hours later. Highly disappointed and would not recommend spending money here.
Restaurantji Recommends
Egg rolls were all cabbage. No sign saying u charge for using a card. I ordered 2 shrimp egg rolls. 1 little tiny shrimp in each roll. I was making my own Chinese which turned out delightful. But I don't think I will get anything from them. Will continue to go to Bruce Lee in Timonium
I was stationed in Idaho with my husband and we are back here visiting family. I always ordered from here. This is still the BEST Chinese food in the neighborhood. Me, My husband, son, and grandmother are enjoying our bourbon chicken, shrimp fried rice, crab cheese wontons and milk tea with pearls. I missed home and great Chinese food so much and you guys are still THE BEST! :) Thank you so much!
We love to order foods from here. But every time this guy picks up the phone, he will say “We don’t deliver right now” not only once happened! Every time he’s the one picking up the phone!!! Like why would offer delivery in your menu if you guys can’t deliver!!!!!
I don't know what happened to this place. Used to be good, but the last time I was there, they tried to poison me. The food had a distinct chemical taste like some kind of bleach or something. I threw it all away and made beans on toast for my supper. Don't order from here. You might die!
Didn't like food was half cooked and rushed because of them getting ready to close for the evening.