Still not open, claiming to be open on their official site and here. Every time we drive past they're shuttered for the season. Please figure out a way to update your hours each season if possible.
Erin M
Says it's temporarily closed but no reason to why and the page still says it's open at those hours are you open or
Atmosphere: 2
Food: 4
Service: 4
Michelle N.
woman was straight up rude . ordered chicken strips they gave me no gravy and did not ask to sub anything. ask her about the gravy and she said we don't have gravy. did not offer anything else. ask them if they could make the sundae after she said they don't hold them . they just shut down the business it is 5:14 pm and they were busy. ive been to DQ's all over the US and have always been satisfied. DQ if this is a franchise using your name they are hurting your business. food was good but I would have never ordered it if I knew they didn't have gravy. Meanwhile, while I eat my hat food my ice cream melts!
Ken Buck
The place is closed by 6pm on a Friday, what a joke. Need to update service hours on the DQ app which claim to be open till 9pm (hahahaha). Maybe it’s the off-season but plenty of people are down the road at Dormans. I’d review the ice cream (always good) if we could buy any. :(
Maine Girl
No substitutes on sides at the Rockland ME location where you can at others. Doesn’t take Amex cards.
Atmosphere: 3
Food: 4
Service: 3
Calli P
Never open and even when they are they don't answer their phones to confirm one way or another.
Atmosphere: 1
Food: 4
Service: 1
mary paille
Good food, fast and a reasonable cheaper
Atmosphere: 4
Food: 5
Service: 4
Tammy Whirty
Ordered an Ice-cream Cake from the Rockland Dairy Queen. I went to to speak with the owner. She helped me pick out the perfect cake for the date, I needed. I picked it up and it was perfect. Everyone loved the cake. Great job Rockland, Maine Dairy Queen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Cheeseburger, Blizzard, Chicken Strip Sandwich Chili, Fish Sandwich, Cheeseburger, Rotisserie
Leslie Seymour
I would give zero stars for the customer service if I could. I was just here with my husband at 4:45pm, July 11th. We ordered a peanut butter sundae. When my husband brought the sundae to the car I noticed there was barely any peanut butter sauce. I was disappointed so, he took the sundae back to the counter and kindly asked for a little more peanut butter sauce (and showed the employee how little sauce was on it). She was a younger woman, who was just about to add more PB sauce when a woman who appeared to be in her late 40s shouted at my husband, said “No! no! don’t do that” to the other young employee, and told us the pb sauce is pre portioned and she would not be helping us. There was another employee present, who witnessed this and told her “you’re not being nice”. My husband then asked for a refund and she slammed the order window door in his face. Not only did she treat us like absolute garbage, but was extremely volatile and disrespectful in doing so. I’ve never experienced such horrible customer service in my life. That is not how you speak to people. At the very least we would have paid for extra pb sauce but after being yelled at, we do not want to give this particular location any of our hard earned money. I will never be back and recommend to those I know not to support this unprofessional business. I suggest driving a little further down the road to Dormans. They treat their customers with respect and make much better sundaes.
Atmosphere: 1
Food: 1
Service: 1
Robyn Hyler
They used to hold your blizzard until you were done with your meal. They don’t do that no more which sucks!
Line was alil long yet it's summer time.Same ice cream as before.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Blizzard
Leslie
I would give zero stars for the customer service if I could. I was just here with my husband at 4:45pm, July 11th. We ordered a peanut butter sundae. When my husband brought the sundae to the car I noticed there was barely any peanut butter sauce. I was disappointed so, he took the sundae back to the counter and kindly asked for a little more peanut butter sauce (and showed the employee how little sauce was on it). She was a younger woman, who was just about to add more PB sauce when a woman who appeared to be in her late 40s shouted at my husband, said “No! no! don’t do that” to the other young employee, and told us the pb sauce is pre portioned and she would not be helping us. There was another employee present, who witnessed this and told her “you’re not being nice”. My husband then asked for a refund and she slammed the order window door in his face. Not only did she treat us like absolute garbage, but was extremely volatile and disrespectful in doing so. I’ve never experienced such horrible customer service in my life. That is not how you speak to people. At the very least we would have paid for extra pb sauce but after being yelled at, we do not want to give this particular location any of our hard earned money. I will never be back and recommend to those I know not to support this unprofessional business. I suggest driving a little further down the road to Dormans. They treat their customers with respect and make much better sundaes.
SDR
This place never has set hours, it's hit or miss and their website is NEVER right. If they are open...the icecream is worth stopping!Just not what is expected for a franchised DQ - they are all across the country.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Blizzard
Lisa Mcdonald
Can't have an experience cause they are never open !!!!!! Wait I apologize , they only open when its 70° and above which here in Rockland isnt often
Amber O.
They're never open, and even tho the staff is nice, you're going to wait 45 minutes for a cheeseburger. But it's Dairy Queen. You love it or you don't.
Still not open, claiming to be open on their official site and here. Every time we drive past they're shuttered for the season. Please figure out a way to update your hours each season if possible.
Says it's temporarily closed but no reason to why and the page still says it's open at those hours are you open or
Atmosphere: 2
Food: 4
Service: 4
woman was straight up rude . ordered chicken strips they gave me no gravy and did not ask to sub anything. ask her about the gravy and she said we don't have gravy. did not offer anything else. ask them if they could make the sundae after she said they don't hold them . they just shut down the business it is 5:14 pm and they were busy. ive been to DQ's all over the US and have always been satisfied. DQ if this is a franchise using your name they are hurting your business. food was good but I would have never ordered it if I knew they didn't have gravy. Meanwhile, while I eat my hat food my ice cream melts!
The place is closed by 6pm on a Friday, what a joke. Need to update service hours on the DQ app which claim to be open till 9pm (hahahaha). Maybe it’s the off-season but plenty of people are down the road at Dormans. I’d review the ice cream (always good) if we could buy any. :(
No substitutes on sides at the Rockland ME location where you can at others. Doesn’t take Amex cards.
Atmosphere: 3
Food: 4
Service: 3
Never open and even when they are they don't answer their phones to confirm one way or another.
Atmosphere: 1
Food: 4
Service: 1
Good food, fast and a reasonable cheaper
Atmosphere: 4
Food: 5
Service: 4
Ordered an Ice-cream Cake from the Rockland Dairy Queen. I went to to speak with the owner. She helped me pick out the perfect cake for the date, I needed. I picked it up and it was perfect. Everyone loved the cake. Great job Rockland, Maine Dairy Queen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Cheeseburger, Blizzard, Chicken Strip Sandwich Chili, Fish Sandwich, Cheeseburger, Rotisserie
I would give zero stars for the customer service if I could. I was just here with my husband at 4:45pm, July 11th. We ordered a peanut butter sundae. When my husband brought the sundae to the car I noticed there was barely any peanut butter sauce. I was disappointed so, he took the sundae back to the counter and kindly asked for a little more peanut butter sauce (and showed the employee how little sauce was on it). She was a younger woman, who was just about to add more PB sauce when a woman who appeared to be in her late 40s shouted at my husband, said “No! no! don’t do that” to the other young employee, and told us the pb sauce is pre portioned and she would not be helping us. There was another employee present, who witnessed this and told her “you’re not being nice”. My husband then asked for a refund and she slammed the order window door in his face. Not only did she treat us like absolute garbage, but was extremely volatile and disrespectful in doing so. I’ve never experienced such horrible customer service in my life. That is not how you speak to people. At the very least we would have paid for extra pb sauce but after being yelled at, we do not want to give this particular location any of our hard earned money. I will never be back and recommend to those I know not to support this unprofessional business. I suggest driving a little further down the road to Dormans. They treat their customers with respect and make much better sundaes.
Atmosphere: 1
Food: 1
Service: 1
They used to hold your blizzard until you were done with your meal. They don’t do that no more which sucks!
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Line was alil long yet it's summer time.Same ice cream as before.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Blizzard
I would give zero stars for the customer service if I could. I was just here with my husband at 4:45pm, July 11th. We ordered a peanut butter sundae. When my husband brought the sundae to the car I noticed there was barely any peanut butter sauce. I was disappointed so, he took the sundae back to the counter and kindly asked for a little more peanut butter sauce (and showed the employee how little sauce was on it). She was a younger woman, who was just about to add more PB sauce when a woman who appeared to be in her late 40s shouted at my husband, said “No! no! don’t do that” to the other young employee, and told us the pb sauce is pre portioned and she would not be helping us. There was another employee present, who witnessed this and told her “you’re not being nice”. My husband then asked for a refund and she slammed the order window door in his face. Not only did she treat us like absolute garbage, but was extremely volatile and disrespectful in doing so. I’ve never experienced such horrible customer service in my life. That is not how you speak to people. At the very least we would have paid for extra pb sauce but after being yelled at, we do not want to give this particular location any of our hard earned money. I will never be back and recommend to those I know not to support this unprofessional business. I suggest driving a little further down the road to Dormans. They treat their customers with respect and make much better sundaes.
This place never has set hours, it's hit or miss and their website is NEVER right. If they are open...the icecream is worth stopping!Just not what is expected for a franchised DQ - they are all across the country.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Blizzard
Can't have an experience cause they are never open !!!!!! Wait I apologize , they only open when its 70° and above which here in Rockland isnt often
They're never open, and even tho the staff is nice, you're going to wait 45 minutes for a cheeseburger. But it's Dairy Queen. You love it or you don't.