This is the worst Pizza Hut I’ve ever ordered from. This is the second time my coworkers and I place a big order. Both orders over $100. The first time they didn’t deliver it, and made us pick it up. They gave us 3 hour old pizzas. On the second order, they forgot some of the items. We called to just get a refund on the 2 times. The employee was very rude over the phone. Pizza Hut is my absolute favorite. I would definitely not go to this location.
Rebecca Smith
Currently been on hold for 15 minutes. Still no answer. I put an order in online and selected contactless delivery. I tipped 20%. Delivery guy knocked on the door, which he shouldn't have because I selected contactless. Dogs got excited so I had to pull them in another room so my husband could answer the door. When my husband gave the all clear I came out and immediately noticed they didn't deliver our drinks and the delivery guy was already gone. We decided to start dinner and call the restaurant so the delivery guy could come back. Still on hold. We started on the bread sticks and immediately see no garlic or butter, just dry bread. Go for the pizza and most of it isn't sliced through. It been 20 minutes on hold now. I'm putting a stop payment on the card. The restaurant just lost $80 because they couldn't be bothered to answer the phone. Worst Pizza Hut I've ever been served by.
Atmosphere: 1
Food: 2
Service: 1
Sandra Schaeffer
Service stinks a guy came in with his son and waited 20 minutes and walked out.my husband and myself was the only two in the building never again are we coming back.
Holly Evans
We called in our order. It was ready. The staff was curtious and afficiant. Would recommend. I plan on returning when I'm in the area next.
Parking: Huge parking lot with a street light. Easy to get in and out.
Food: 3
Service: 5
Recommended dishes: Breadsticks, Cinnamon Sticks
Tonia Taylor
Samuel our waiter was one of the best waiters I've seen in a long time. Very attentive, genuinely polite, fast service. The food was good as any other Pizza Hut but the atmosphere was enjoyable. They had an all you can eat salad bar for $9.99 which most don't, so that was a pleasant surprise.Overall, 5 stars. Thank you for the great experience and food! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Breadsticks
Marshall Taylor
Samuel was very attentive, professional and pleasant.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza
jab642000
Server was alone did a great job. Salad bar was reasonably well stocked especially since we came in kind of late.
Atmosphere: 4
Food: 4
Service: 5
Harvey Richardson
I thought I ask for two orders of the cheese strick but only got oneAns the ones i order for carry out bread sticks were different from the one I know eating inside lol I like the inside bread sticks better.But other then that it was gd
Last night I ordered online for delivery. I always screenshot the confirmation. The tracker they sent in text message took me to something that said carryout. I called the store 3 times. Waited on hold for 9 mins total and had someone pick up once say carryout or delivery I started to explain and I was put back on hold suddenly. I needed the order as delivery because we were unable to do carryout. Crazy I couldn't get ahold of anyone to rectify the situation! Didn't end up with dinner because of terrible customer service when it comes to the phoneIncluded is the screenshot of my delivery order.
Nick
Pizza and cheesy bread and cookie were great. Very friendly
Food was great and ready when I arrived for pickup. The staff at the counter were friendly and efficient.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Honey BBQ
Simone Grant
Great customer service, our waitress was great, very attentive. My husband ordered wings, and they were delicious. My pizza was cooked to perfection. Overall, I give this restaurant a 10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Meat Lovers Pizza, Honey BBQ
Abigail Thomas
We ate at the Pizza Hut in Rockland. We all ordered salads and both of the dressings we used were rancid. I returned the salad and the waiter was very nice and took it off of our bill and made all new dressings immediately. Gave him a good tip! He was the only good thing about this place.. There is hardly anything to order from the menu, the salad bar has weird toppings that don't go on salad (corn type stuff, green olives, fruit chunks ect) and is way overpriced. Would not recommend coming to this place and definitely will never be eating here again ..
This is the worst Pizza Hut I’ve ever ordered from. This is the second time my coworkers and I place a big order. Both orders over $100. The first time they didn’t deliver it, and made us pick it up. They gave us 3 hour old pizzas. On the second order, they forgot some of the items. We called to just get a refund on the 2 times. The employee was very rude over the phone. Pizza Hut is my absolute favorite. I would definitely not go to this location.
Currently been on hold for 15 minutes. Still no answer. I put an order in online and selected contactless delivery. I tipped 20%. Delivery guy knocked on the door, which he shouldn't have because I selected contactless. Dogs got excited so I had to pull them in another room so my husband could answer the door. When my husband gave the all clear I came out and immediately noticed they didn't deliver our drinks and the delivery guy was already gone. We decided to start dinner and call the restaurant so the delivery guy could come back. Still on hold. We started on the bread sticks and immediately see no garlic or butter, just dry bread. Go for the pizza and most of it isn't sliced through. It been 20 minutes on hold now. I'm putting a stop payment on the card. The restaurant just lost $80 because they couldn't be bothered to answer the phone. Worst Pizza Hut I've ever been served by.
Atmosphere: 1
Food: 2
Service: 1
Service stinks a guy came in with his son and waited 20 minutes and walked out.my husband and myself was the only two in the building never again are we coming back.
We called in our order. It was ready. The staff was curtious and afficiant. Would recommend. I plan on returning when I'm in the area next.
Parking: Huge parking lot with a street light. Easy to get in and out.
Food: 3
Service: 5
Recommended dishes: Breadsticks, Cinnamon Sticks
Samuel our waiter was one of the best waiters I've seen in a long time. Very attentive, genuinely polite, fast service. The food was good as any other Pizza Hut but the atmosphere was enjoyable. They had an all you can eat salad bar for $9.99 which most don't, so that was a pleasant surprise.Overall, 5 stars. Thank you for the great experience and food! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Breadsticks
Samuel was very attentive, professional and pleasant.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza
Server was alone did a great job. Salad bar was reasonably well stocked especially since we came in kind of late.
Atmosphere: 4
Food: 4
Service: 5
I thought I ask for two orders of the cheese strick but only got oneAns the ones i order for carry out bread sticks were different from the one I know eating inside lol I like the inside bread sticks better.But other then that it was gd
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Breadsticks, Cheese Pizza, Marinara, Pepperoni Pizza
Last night I ordered online for delivery. I always screenshot the confirmation. The tracker they sent in text message took me to something that said carryout. I called the store 3 times. Waited on hold for 9 mins total and had someone pick up once say carryout or delivery I started to explain and I was put back on hold suddenly. I needed the order as delivery because we were unable to do carryout. Crazy I couldn't get ahold of anyone to rectify the situation! Didn't end up with dinner because of terrible customer service when it comes to the phoneIncluded is the screenshot of my delivery order.
Pizza and cheesy bread and cookie were great. Very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Breadsticks
Restaurantji Recommends
Love Rockland Pizza Hut. The best pan
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Personal Pan Pizza
Kind, quick service. Nice salad bar. Yummy pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Pizza, Meat Lovers Pizza
Food was great and ready when I arrived for pickup. The staff at the counter were friendly and efficient.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Honey BBQ
Great customer service, our waitress was great, very attentive. My husband ordered wings, and they were delicious. My pizza was cooked to perfection. Overall, I give this restaurant a 10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Meat Lovers Pizza, Honey BBQ
We ate at the Pizza Hut in Rockland. We all ordered salads and both of the dressings we used were rancid. I returned the salad and the waiter was very nice and took it off of our bill and made all new dressings immediately. Gave him a good tip! He was the only good thing about this place.. There is hardly anything to order from the menu, the salad bar has weird toppings that don't go on salad (corn type stuff, green olives, fruit chunks ect) and is way overpriced. Would not recommend coming to this place and definitely will never be eating here again ..
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Traditional Wings