Zaxby's Prices and Locations

I Have many problems with this location.They have on many occasions taken 10-30 minutes just to give me my order in which they are out of an item normally. when they tell you 10 minutes they mean 30 when fixing or replacing an ordered item. They will try their best not to refund you and to give you a substitute item which is always worse. The quality is worse than any other location I have eaten from. They seem to never keep certain items in stock/made. Normally the staff is friendly, but my most recent experience they were unfriendly and rude.
Zaxby's Chicken Fingers & Buffalo Wings - 351 US-31, Hartselle

Nobody sitting at the tent by the front doors. We waited a few mins and couldn't see anyone inside at all. Then nobody took order over the speaker. We waited there for several mins as well. We then waited in line for another 10-15 mins. We were then told at the window we'd have to go around and get back in line and order at the tent. We asked if we could place our order at the window and THEN get back in line or wait at one of the to go parking spots. We were told absolutely not and they refused to take our order. Rude and unprofessional. We won't be back.
Zaxby's Chicken Fingers & Buffalo Wings - 208 Brookswood Rd, Sherwood

Zaxbys has quickly go e from being one of my favorites to the bottom of my list. Today's visit was just another example of how much they have fallen off. Ordered the cajun club basket. Got to work and all I had was a grilled chicken sandwich. No bacon, no cheese, and a very small piece of chicken. The latest in a string of bad experiences I have had at both N Jackson locations over the last few months. Quality of food and service have both dropped off dramatically. Tried to do the online survey but it won't take my survey code.
Zaxby's Chicken Fingers & Buffalo Wings - 222 Oil Well Rd, Jackson

husband just picked up our order... no celery with the boneless wings, fries under cooked with NO seasoning and threw some bread in a box not even cut. It might sound petty to some but I have never experienced anything like this from Zaxby's... and I have a large family spending $40 to $50 at least when we eat out. I tired calling and they won't even answer the phone. we will be taking a break from Zaxby's for a while I guess.
Zaxby's Chicken Fingers & Buffalo Wings - 4120 Western Blvd, Jacksonville

Ordered five wings bone in and celery And the cob they said no more dont give out crackers. I only received 2 thin pieces of celery and the cob had No egg. The worst i have got from Zacbys. SAD
Zaxby's Chicken Fingers & Buffalo Wings - 14036 US-19 S, Thomasville

I'm a bit surprised at all the negative reviews for this Zaxby's. Our experience here wasn't that bad. However, I will say the big thing this location needs to improve upon is cleanliness. During our Sunday lunch visit, the drink area was dirty (where they keep the straws and napkins), there were several uncleaned tables, and three trash cans were full or overflowing (outside, trash had toppled onto the sidewalk). Not good. We dined in and had to wait a bit for our order. Zaxby's is a small step up from fast food, but it's not as fast. Whether dining in or taking out, they'll call your check number when your order is ready for pickup at the counter. They have a drive-thru too. You'll want to park away from the building because if the drive-thru line gets long, you may get blocked in by cars waiting in line. Zaxby's is known for their chicken fingers, buffalo wings, sauces, and crinkle-cut fries. Also, their sweet tea is super sweet. This is a great place to come if you want high blood pressure and diabetes. I will say though that their tenders and Texas toast are delicious. Those are my favorites. You can get a plate of tenders and/or wings, sauce, toast, fries, a small veggie side like coleslaw or celery, and a 22-ounce self-serve fountain drink/tea for about $8-10 before tax. The restaurant also serves salads ($8-9), sandwich meals ($7-8), apps/sides like onion rings and spicy fried mushrooms ($3-4), and desserts like cookies and brownies ($1-2). I'm not sure you can go wrong with any of the fried chicken or wing options here, even the salads. I recommend the chicken finger plate (4 fingers for $7.99, 5 for $8.99, 6 for $9.99) and "wings & things" (5 buffalo wings and 3 chicken fingers for $9.29 boneless or $10.29 bone-in). These are tasty and filling plates packed with protein, sodium, and fat. The chicken fingers have a nice balance of meat and breading. The Zax sauce, which is a ketchup-mayo-plus mixture, is relatively thick and appetizing. I like it. The buffalo wings have a nice little zing to them. The crinkle-cut fries come with Cajun seasoning, inconsistently applied (some fries have seasoning, others do not). The Texas toast is saturated with butter. Yum. The slaw isn't bad and the celery is, well, celery. Overall, nothing really stands out except for maybe the chicken, and even then, I wouldn't consider Zaxby's the best in either tenders or wings. They just put out a convenient, affordable, satisfying, and reliable comfort food product. This Zaxby's is located in West Midtown Center, next to Atlantic Station and close to Georgia Tech. It opened September 17, 2018. There are over 900 locations. The chain is based in Athens and its first location is in Statesboro (where Georgia Southern is).
Zaxby's Chicken Fingers & Buffalo Wings - 1259 Northside Dr NW, Atlanta

Horrible customer service, rushed to order in the drive thru... MIND YOU there's no one behind me in line and I was being badgered to make an order 4 separate times!!! It got to the point where the staff worker has asked me to come inside?! For what?! I would have gone inside if that was the case. I felt rushed when I was asking questions about the meals and if they gave a discount to essential workers. Didn't even let me finish my sentence before she said "NO." On top of that I order 10 piece tenderz and fries and only allowed 1 SAUCE! seriously? It's just all around horrible service. It happened on 5/28 at 5pm.
Zaxby's Chicken Fingers & Buffalo Wings - 1248 Emmet St N, Charlottesville

Online pickup sux!!!! God, I hate this place now. I ordered my food at 8:09PM, after waiting, waiting, and waiting some more, online ping me that it will take 8min. It's 8:52PM now and they asked me to pay. Are you stupid or didn't go to school? It was online to go with pre-payment via Amex! I am so done with this place and the food is cold...
Zaxby's Chicken Fingers & Buffalo Wings - 43820 Eastgate Shoppes Dr, Chantilly

We had blue cheese grilled chicken salads for lunch. Chicken was pretty tasteless. Salads were ok, but mostly lettuce with sprinkle of other ingredients. Blue cheese was of the cheap variety; not a lot of flavor.
Zaxby's Chicken Fingers & Buffalo Wings - 600 S Harris St, Sandersville

Staff is nice as can be, food is terrible for the most part. I’ve made many service checks and always get a call from the friendly manager and receive free meal cards in the mail. That’s nice and all, but I don’t necessarily need that. I don’t complain for free food. I complain in hopes changes will be made. & it never happens. We have ALWAYS gotten the wrong food, cold food, small portion fries (5 fries) to be exact, missing items that are paid for, watered down drinks, I mean the list goes on and pictures to prove so. It’s a mess. Someone should really get in there and tighten up the staff. It’s been like this since day one of us eating there, so COVID can’t be the excuse.
Zaxby's Chicken Fingers & Buffalo Wings - 501 W 3rd St, Jackson