5925 28th St SE, Grand Rapids
Really good hospitality and great food
I asked for my sandwich to be cut in half and it wasn't even though it was written on my receipt.
Very fast and excellent service!
Such a Life Saver! Two sandwiches that were amazing in taste as well presentation! Thank you! It's difficult being a trucker, away from home, and family. A good meal such as this is needed for US!
Never have an issue coming here. Order is always right and super yummy! Plus everyone here is polite
Great experience. The sandwich was excellent (love the Beach Club) and they were as fast as always. People were friendly, too.
Not having much luck at Jimmy John's lately. We stopped at the one on 28th Street in Cascade next to Walmart. The young man who took or order, short changed us. Then a different young man started sweeping the runner, when he got close to our direction, I asked him to not sweep toward us while we were eating. He immediately had an attitude, I told him not to get an attitude, this is your job. Anyway, there happened to be someone there from corporate working on a laptop and he was within 5, 6 feet and heard everything. He gave us the correct change and also apologized for the attitude of the 'sweeper'.
I just love me some Jimmy John's!!
Delivery driver was trying to play road rage games and flipped me off. Filed a police report
If I could rate this shop with a 0 I would. I love Jimmy John's, I eat it at least twice a week. However, today at this store I was flabbergasted by the way I was treated. I ordered from another store, thinking it was this one on my way to the airport. When I got there an figured out it wa sthe wrong store the manager said "we would prefer you would do to the store you ordered from". This was when the nice gent at the register had said "we could probably call the other store to cancel the order , and remake it here for you" (I had already paid on the app). I was stunned that the manager thought it "would just be preferred " that I go 15 minutes out of my way on the way to the airport. I will not order from this store again .
We walked in and the place was empty. Bonus since we didn't have to wait and there were three people standing around waiting for something to do. My wife and I ordered sandwiches, and within 4 minutes they were ready. They both tasted great, were well filled and portioned. The service was super fast and friendly. We grabbed our food to go and had no issues. Perfect pop-in and out stop.
Go for the #7 it won't disappoint
Another example of a Cascade restaurant that can't get your order right. Ordered a Vito today and got a roast beef sandwich. Check then off of a long list of Cascade restaurants that I won't frequent. I've live all over Michigan and Cascade must have a "I give an ish" deficiency or maybe it's just the rich Forest Hills kids that can't believe they have to get a job.
5925 28th St SE, Grand Rapids, MI 49546