Potbelly

3559 28th St SE, Grand Rapids
(616) 885-1200

Recent Reviews

Kendra McClelland

Just wanted to share what an awesome experience I had here today! As normal, I placed an order to go online and hoped I would be able to leave and pick up my order close to the set time. As life would have it, I was busy at the time when my order was going to be ready. When I got a free moment I called in to ask them to put my salad in the fridge as I was running late. When I was able to run and pick up my order they completely re-did my order fresh! I was shocked and would have been happy with just my salad being cold. Way to go above and beyond!!! Thank you so very much!

Atmosphere: 5

Food: 5

Service: 5

Tammy

Fast and friendly service. The food was very tasty and enough to share.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili

melisha ausua

My husband and I have gone here various times to have our shake dates! Each time we visit, we are welcomed with friendly customer service. Thank you!!!!

Atmosphere: 5

Food: 5

Service: 5

Marc

v good

Atmosphere: 5

Food: 5

Service: 5

Callie Paige

Very yummy!! Ordered the Italian, and it was so good!?? Also got a cold brew shake and WOW...soo delicious !! The place itself doesn't have a ton of seating, we were there around lunch hour and it was full so we had to eat in our vehicle..

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Italian

Shane Tovey

Amazing ? very fresh ingredients along with fresh bread and toasted as well if you want. Highly recommend checking this place out. Friendly staff as

Atmosphere: 5

Food: 5

Service: 5

Alexandra Howard

My husband and I eat here regularly and always enjoy ourselves, earlier this week I ordered a meal for delivery and there was a mix up (it happens!!! It was no one's fault and not a big deal), when I called they offered a few solutions and a refund immediately. I accepted the refund option and it showed up relatively quickly, which I appreciate.

Atmosphere: 5

Food: 5

Service: 5

Michael Kulpa

Very friendly staff and quick service. Sandwiches tasted good ??

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Italian

Emily Richett

Thomas helped fix a miscommunication in my order - very friendly & great customer service!

Service: 5

H M.

On 9/15/23, I ordered a Chicken Club sandwich and was charged $6.29. One day later, on 9/16/23, I ordered the same sandwich and was charged $9.49. Looks like they charged a lower price on Friday to pull me back into the eatery to upcharge me $3.20 more. I don't like merchants that are not honest with the customer.

Peyton H.

I caught Zack talking shit about me and some other customers through his headset. Very unprofessional. Such a joke.

Gabriela Jelinek

Absolutely love them! What a great team and amazing

Atmosphere: 5

Food: 5

Service: 5

Robert Waltz

Do you guys get a kick out of watching people push/pull locked doors all day or is it just laziness?

Atmosphere: 1

Food: 3

Service: 3

Calla Webster

I forgot to take a photo because we ate the sandwiches so fast! Super friendly staff and very delicious food. This was my first time here and I’ll definitely be coming back!! I highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mediterranean

Marc Williams

Delicious Quiznos style sandwiches. Astronomical prices. If you can afford these I recommend them

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