First of all, the server and the cashier are very rude. They don't acknowledge the customer with a simple greeting. Second, the food is gut wrenching distasteful. I've eaten here twice and I was disappointed both times. Bad service together with bad food is not ideal.
Atmosphere: 4
Food: 1
Service: 1
Olivia C.
Line never takes very long even when the line is lengthy. Service is always amazing as well as the food I highly recommend
Justice B
It's ok. Definitely not worth 16.99 for this small amount. Sign said 12.96 for two entrees and a side of rice how it got to 16.99 is beyond me.
Calea Lowe
Absolutely disgusting, gave us the nasty leftovers that’s been sitting out for hours the chicken was cold and mushy and the rice,peas, and carrots were hard and disgusting I eat there all the time with no problem. They gonna have to train their new crew members or something cause that tasted absolutely disgusting im definitely taking a break from eating there. Couldn’t even finish my plate and I paid way too much for the quality of the food EW.
Atmosphere: 2
Food: 1
Service: 2
Tin Geiger
Let me start off by saying I go here often on my lunch. Never expected star service and the people serving the food have always been nice. There’s a lady in the back always cooking and always seems to be working hard.Here’s the tea:I had an issue today where the register person accidentally charged me an extra entree and I didn’t notice on the receipt until I got back to the car (I parked in the 15 minute food service carry out spot). I walked back in with my receipt a couple minutes later and the lady cooking was upset I came back. She said “it’s your responsibility to make sure you’re being charged right.” The other register person told me to go get my food and I did. Only 9 minutes have passed since I was given my food and lady cooking came up to me and said it’s not my fault you were charged extra, you have to look at what you’re being charged. You leave and I don’t have any idea what you did to it. That’s company policy.” I told her it hasn’t even been ten minutes. She then claimed again she has no responsibility to over what’s charged, and “do you expect me to cook, serve food, and do the money? Can you do that?” I said yes, testing the waters, “then you come back here and do it for one hour and if you can’t you give me all the money.” I mean I was arguing with her for a few minutes over $4, and I decided to cut my losses and just leave. Will I eat there again? There’s a 100% chance I will, but will I always be upset that they took my $4 by mistake? I’ll forget eventually.
Atmosphere: 3
Food: 4
Service: 1
Tara Garcia
The customer service at this location is terrible. My teenager ordered an entree with noodles and rice and the female employee told her she couldn’t get both even though she had purchased two sides. When she asked why she couldn’t have both the employee began yelling and causing a scene completely embarrassing her. My daughter told her that her behavior was rude and unprofessional and the employee responded with “I don’t care”. We won’t be returning
Atmosphere: 1
Food: 1
Service: 1
Laura Alexander
The older gentleman working the counter/register really disappointed me today.I began to kindly request noodles with MORE VEGETABLES in them. He disregarded me although we made eye contact when I was speaking to him.He was rude to the point that it seemed he might hold a low regard for women. As if he were too good to or it is dishonorable for him to listen to a female with respect.There were other things I asked, without a response from him. My mom was with me and he was not cordial to her either. She's about his age imo. She asked him for a fork. He wouldn't hand her a fork.My heart says maybe his hearing is poor like hers is... but my mouth almost told him off.I've seen him on other visits to his establishment and believe he may be the owner.In addition the portion sized Styrofoam containers are smaller than ever and the prices have increased.Vegetarian options: Zero vegetarian options available. And like I said.... they won't even give you a few more cabbage shreds rather than starchy carb filled noodles.Dietary restrictions: I asked for more veggies in the noodles because the food was for my boyfriend who is diabetic yet very carb conscious.A little more Cabbage over masses of noodles would've been kind of the man to allow.The restaurant already does not offer supergreens or anything purely vegetarian.
Atmosphere: 4
Food: 1
Matthew R
Attached to River Town crossings mall, nice portions pick what you want and priced
Atmosphere: 4
Food: 4
Service: 4
Sherry A.
Used to love their food. But the food I received there yesterday was horrible. Food tasted old like it had just been warmed up from yesterday. Not fresh at all. They charged 2 meals for $24. But because I choose pepper steak, they charged me an extra $4 per plate. The food trays have shrunk and they gave me one small spoonful of orange chicken. Servers were very rude and I didn't receive any eggrolls with my dinner. $33 for two small meals and no eggroll. Yeah, not going back there ever again.
Christopher H.
Dude fuck this place for real!!! The food is plain Jane nothing special and the owner such a cheap fuck he didn't even give me a cup of water and this meal was $19, save your money and go to Panda Express instead.
I ordered noodles and they came cold, I went back and asked for another serving warm. and recived still a cold plate. I also noticed they handle money and and serve food without switching gloves.
Michael Turner
It's mall food, so set expectations properly for value and quality. That said, for American style fast food, it's pretty good, consistently much better than Panda Express. Don't get drinks here if you want refills, buy drinks from the free refill Sbarro's right next to it. Servers are never friendly, they always range from passive looking like they wish they were somewhere else to outright rude. I keep coming back for the food though, which is higher quality and tastier than PE. Definitely not worth making a trip to the mall just to eat here though, plenty of places with better prices, food, and service.
Atmosphere: 2
Food: 4
Service: 1
Shane Lake
The guy taking our order shorted me 5$ when I confronted him about it he asked another person in line to help pay me back. What a joke of a place
Brenda D.C
Just bought some food from this place ..did not gv them a tip coz first off , they were outright rude . The person before me and after me did not gv any tip because of their rudeness. Hey like the lady at the back sd ,you need us , we don't need . Don't waste yr time buying the food here .. I'm Asian n this is by far one of the worst Asian food I've eaten .
Koko C.
Used to be a place to get a passable quick bite, and they used to offer small bowls. Now you have to buy twice as much food as you can eat - and it costs you $12.26 instead of $8.49. Done going there.
First of all, the server and the cashier are very rude. They don't acknowledge the customer with a simple greeting. Second, the food is gut wrenching distasteful. I've eaten here twice and I was disappointed both times. Bad service together with bad food is not ideal.
Atmosphere: 4
Food: 1
Service: 1
Line never takes very long even when the line is lengthy. Service is always amazing as well as the food I highly recommend
It's ok. Definitely not worth 16.99 for this small amount. Sign said 12.96 for two entrees and a side of rice how it got to 16.99 is beyond me.
Absolutely disgusting, gave us the nasty leftovers that’s been sitting out for hours the chicken was cold and mushy and the rice,peas, and carrots were hard and disgusting I eat there all the time with no problem. They gonna have to train their new crew members or something cause that tasted absolutely disgusting im definitely taking a break from eating there. Couldn’t even finish my plate and I paid way too much for the quality of the food EW.
Atmosphere: 2
Food: 1
Service: 2
Let me start off by saying I go here often on my lunch. Never expected star service and the people serving the food have always been nice. There’s a lady in the back always cooking and always seems to be working hard.Here’s the tea:I had an issue today where the register person accidentally charged me an extra entree and I didn’t notice on the receipt until I got back to the car (I parked in the 15 minute food service carry out spot). I walked back in with my receipt a couple minutes later and the lady cooking was upset I came back. She said “it’s your responsibility to make sure you’re being charged right.” The other register person told me to go get my food and I did. Only 9 minutes have passed since I was given my food and lady cooking came up to me and said it’s not my fault you were charged extra, you have to look at what you’re being charged. You leave and I don’t have any idea what you did to it. That’s company policy.” I told her it hasn’t even been ten minutes. She then claimed again she has no responsibility to over what’s charged, and “do you expect me to cook, serve food, and do the money? Can you do that?” I said yes, testing the waters, “then you come back here and do it for one hour and if you can’t you give me all the money.” I mean I was arguing with her for a few minutes over $4, and I decided to cut my losses and just leave. Will I eat there again? There’s a 100% chance I will, but will I always be upset that they took my $4 by mistake? I’ll forget eventually.
Atmosphere: 3
Food: 4
Service: 1
The customer service at this location is terrible. My teenager ordered an entree with noodles and rice and the female employee told her she couldn’t get both even though she had purchased two sides. When she asked why she couldn’t have both the employee began yelling and causing a scene completely embarrassing her. My daughter told her that her behavior was rude and unprofessional and the employee responded with “I don’t care”. We won’t be returning
Atmosphere: 1
Food: 1
Service: 1
The older gentleman working the counter/register really disappointed me today.I began to kindly request noodles with MORE VEGETABLES in them. He disregarded me although we made eye contact when I was speaking to him.He was rude to the point that it seemed he might hold a low regard for women. As if he were too good to or it is dishonorable for him to listen to a female with respect.There were other things I asked, without a response from him. My mom was with me and he was not cordial to her either. She's about his age imo. She asked him for a fork. He wouldn't hand her a fork.My heart says maybe his hearing is poor like hers is... but my mouth almost told him off.I've seen him on other visits to his establishment and believe he may be the owner.In addition the portion sized Styrofoam containers are smaller than ever and the prices have increased.Vegetarian options: Zero vegetarian options available. And like I said.... they won't even give you a few more cabbage shreds rather than starchy carb filled noodles.Dietary restrictions: I asked for more veggies in the noodles because the food was for my boyfriend who is diabetic yet very carb conscious.A little more Cabbage over masses of noodles would've been kind of the man to allow.The restaurant already does not offer supergreens or anything purely vegetarian.
Atmosphere: 4
Food: 1
Attached to River Town crossings mall, nice portions pick what you want and priced
Atmosphere: 4
Food: 4
Service: 4
Used to love their food. But the food I received there yesterday was horrible. Food tasted old like it had just been warmed up from yesterday. Not fresh at all. They charged 2 meals for $24. But because I choose pepper steak, they charged me an extra $4 per plate. The food trays have shrunk and they gave me one small spoonful of orange chicken. Servers were very rude and I didn't receive any eggrolls with my dinner. $33 for two small meals and no eggroll. Yeah, not going back there ever again.
Dude fuck this place for real!!! The food is plain Jane nothing special and the owner such a cheap fuck he didn't even give me a cup of water and this meal was $19, save your money and go to Panda Express instead.
Restaurantji Recommends
I ordered noodles and they came cold, I went back and asked for another serving warm. and recived still a cold plate. I also noticed they handle money and and serve food without switching gloves.
It's mall food, so set expectations properly for value and quality. That said, for American style fast food, it's pretty good, consistently much better than Panda Express. Don't get drinks here if you want refills, buy drinks from the free refill Sbarro's right next to it. Servers are never friendly, they always range from passive looking like they wish they were somewhere else to outright rude. I keep coming back for the food though, which is higher quality and tastier than PE. Definitely not worth making a trip to the mall just to eat here though, plenty of places with better prices, food, and service.
Atmosphere: 2
Food: 4
Service: 1
The guy taking our order shorted me 5$ when I confronted him about it he asked another person in line to help pay me back. What a joke of a place
Just bought some food from this place ..did not gv them a tip coz first off , they were outright rude . The person before me and after me did not gv any tip because of their rudeness. Hey like the lady at the back sd ,you need us , we don't need . Don't waste yr time buying the food here .. I'm Asian n this is by far one of the worst Asian food I've eaten .
Used to be a place to get a passable quick bite, and they used to offer small bowls. Now you have to buy twice as much food as you can eat - and it costs you $12.26 instead of $8.49. Done going there.