What a weird experience! The food was great, but expensive, and everything you might want is an add-on. They have a new business model where you have to go up to the bar to place your order, and you pay when you order, so when I was prompted to tip, I didn't tip much, because I thought that was the extent of the service. In fact, FOUR people repeatedly stopped by our table to refill drinks and take empty dishes. They were there so often that our conversation was constantly interrupted. We also had to tell four separate people we didn't need any more water. It got to the point where it was really annoying. It was fun to try something new, but I won't be back.
Atmosphere: 4
Food: 5
Service: 1
Ashley Smithers
This was my first time coming here. Not having wait staff is very disappointing. You wait for a table, get seated and then have to keep going to the bar to order. I understand staff shortages but if I'm paying $100+ (4 people) for dinner, I don't want to have to keep getting up to order refills on drinks, make requests get boxes etc. The food was very cold. I polietely asked to have my sub warmed up and they brought me an entire new one. It was colder than the first!! My daughter had the lasagna, also cold, about 3 bites in she said it tasted like chemicals and she instantly broke out in hives and her face turned red and swollen. The only thing warm was the garlic bread that came out after we already had our meals. I guess now I know not to return.
Atmosphere: 1
Food: 1
Service: 1
Giiwedin Shawandase
I wanted to check out Martini’s for the first time and was very confused about the entrance. The front door to the street is locked, went around back and ended up accidentally going to the kitchen ? The side door is the enterance. I sat and realized you have to order at the bar. Not bad, just a little different! The staff were very friendly and attentive, checking in politely if I needed anything etc. The food was amazing, specifically loved the way the vegetables were seasoned. I’m curious to know more about the art, they have various genres of paintings and mixed media hanging. Notably, a native american painting, which was very out of place for an italian restaurant lol
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Eggplant Parmesan
Tg_ Billz
Burnt over cooked pizza && water downed liquor, overhyped place
Lily Yang
I'm always confused by the fact that there are no signs. Pizzas are fabulous. Antipasto is like mehhh...everything iceburg...
Atmosphere: 5
Food: 4
Service: 5
Rachel Elizabeth
Is there any other place to go in Kalamazoo? No! Hubby and I had the squash parmesan and veggie lasagna with minestrone soup to start. Ladies and gentlemen, I understand why the place is packed to the gills on a Thursday night. Nothing tastes better than fresh food made from scratch by expert chefs. To compare: I had my 50th at the CN Tower revolving restaurant and enjoyed a wonderful meal - I am having all my birthdays hence on here, at Martini's! And for any other reason to come here too. So should you.Vegetarian options: Fresh vegetables made with attention to preserving flavour and substance. Nothing bathed in boiled water - looks all steamed or roasted.Dietary restrictions: Plenty of choices for those with intolerance or allergies (like hubby)Parking: This restaurant gets packed! We came just in time. Remember your handicap tags to get one of the spots.Wheelchair accessibility: All one level. No obstructions. Wide doorway.
The staff apologized for the incredibly rude management/owner.Parking: Parking is limited, while we were dining ta woman came threatening to to have cars towed as they were blocking her driveway
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Eggplant Parmesan
Julie Swift
Best pizza in town, but sadly the owner is very rude. Sometimes we have to walk out if he's around. He should not be around the customers at all.
Atmosphere: 2
Food: 5
Service: 2
Rachel Vig
The owner was just plain mean. We had a large party and waited almost an hour for pizzas..and when we brought it to the staffs attention he yelled at my grandmother. We never got our food because he loudly told us we can just leave or it would be another 35 minutes. After my pizza order was made at least 1 hour prior.If your food gets forgotten, don't say anything or the owner will chew you up and kick you out.
Atmosphere: 2
Food: 1
Service: 1
Deb Allen
Slow service. Not willing to bring bread. Couldn’t figure how to split the tab between two parties. I thought pricing was high.
I was seated on the other side of the room from the bar and told I could order from the bartender. I walked over and ordered dinner, he asked me to pay then. I gave him my card. The waitress brought a class of water and put it on my table with attitude and walked away. The bartender came to the table and said my card didn't work. I explained it was my company card, I use it every day. I asked him to manually enter it, he left and came back and said it didn't work. So I left without dinner.Bizarre, unpleasant service. Not sure what the issue was.
Service: 1
Kathleen Bohms
You walk into a super charming space only to be treated very poorly and eat mediocre food. We were seated in the “pronto room” which meant that we had to order from the bar and pick up our drinks. Would have been totally fine but 3 of our 8 items were incorrect and then we were made to feel like it was our fault for “misordering”. The sandwiches were okay but the pasta was very boring. I would’ve been happier at home with my canned RAO’s. Truly, disappointing! Could’ve been such a gem!
Atmosphere: 4
Food: 2
Service: 1
John Barry
What a wonderful little Italian gathering place! Super relaxing atmosphere that blends family dining, and a high end bar experience into one room. The service is the best I have had at a restaurant in almost 6 years, and the food is outstanding! Very fortunate to find this restaurant last night!
Atmosphere: 5
Food: 5
Service: 5
Marc DeVisser
This place hits high bars in all categories! Their food is amazing, especially the focaccia! The service is very good -- people are friendly and attentive. And last, the atmosphere is one of a kind and very inviting. It's always cozy, warm and decorated tastefully, especially for Christmas. Don't delay, contact today ... and enjoyyyyy!!
What a weird experience! The food was great, but expensive, and everything you might want is an add-on. They have a new business model where you have to go up to the bar to place your order, and you pay when you order, so when I was prompted to tip, I didn't tip much, because I thought that was the extent of the service. In fact, FOUR people repeatedly stopped by our table to refill drinks and take empty dishes. They were there so often that our conversation was constantly interrupted. We also had to tell four separate people we didn't need any more water. It got to the point where it was really annoying. It was fun to try something new, but I won't be back.
Atmosphere: 4
Food: 5
Service: 1
This was my first time coming here. Not having wait staff is very disappointing. You wait for a table, get seated and then have to keep going to the bar to order. I understand staff shortages but if I'm paying $100+ (4 people) for dinner, I don't want to have to keep getting up to order refills on drinks, make requests get boxes etc. The food was very cold. I polietely asked to have my sub warmed up and they brought me an entire new one. It was colder than the first!! My daughter had the lasagna, also cold, about 3 bites in she said it tasted like chemicals and she instantly broke out in hives and her face turned red and swollen. The only thing warm was the garlic bread that came out after we already had our meals. I guess now I know not to return.
Atmosphere: 1
Food: 1
Service: 1
I wanted to check out Martini’s for the first time and was very confused about the entrance. The front door to the street is locked, went around back and ended up accidentally going to the kitchen ? The side door is the enterance. I sat and realized you have to order at the bar. Not bad, just a little different! The staff were very friendly and attentive, checking in politely if I needed anything etc. The food was amazing, specifically loved the way the vegetables were seasoned. I’m curious to know more about the art, they have various genres of paintings and mixed media hanging. Notably, a native american painting, which was very out of place for an italian restaurant lol
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Eggplant Parmesan
Burnt over cooked pizza && water downed liquor, overhyped place
I'm always confused by the fact that there are no signs. Pizzas are fabulous. Antipasto is like mehhh...everything iceburg...
Atmosphere: 5
Food: 4
Service: 5
Is there any other place to go in Kalamazoo? No! Hubby and I had the squash parmesan and veggie lasagna with minestrone soup to start. Ladies and gentlemen, I understand why the place is packed to the gills on a Thursday night. Nothing tastes better than fresh food made from scratch by expert chefs. To compare: I had my 50th at the CN Tower revolving restaurant and enjoyed a wonderful meal - I am having all my birthdays hence on here, at Martini's! And for any other reason to come here too. So should you.Vegetarian options: Fresh vegetables made with attention to preserving flavour and substance. Nothing bathed in boiled water - looks all steamed or roasted.Dietary restrictions: Plenty of choices for those with intolerance or allergies (like hubby)Parking: This restaurant gets packed! We came just in time. Remember your handicap tags to get one of the spots.Wheelchair accessibility: All one level. No obstructions. Wide doorway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetarian Lasagna, Eggplant Parmesan
The staff apologized for the incredibly rude management/owner.Parking: Parking is limited, while we were dining ta woman came threatening to to have cars towed as they were blocking her driveway
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Eggplant Parmesan
Best pizza in town, but sadly the owner is very rude. Sometimes we have to walk out if he's around. He should not be around the customers at all.
Atmosphere: 2
Food: 5
Service: 2
The owner was just plain mean. We had a large party and waited almost an hour for pizzas..and when we brought it to the staffs attention he yelled at my grandmother. We never got our food because he loudly told us we can just leave or it would be another 35 minutes. After my pizza order was made at least 1 hour prior.If your food gets forgotten, don't say anything or the owner will chew you up and kick you out.
Atmosphere: 2
Food: 1
Service: 1
Slow service. Not willing to bring bread. Couldn’t figure how to split the tab between two parties. I thought pricing was high.
Food: 2
Service: 1
Restaurantji Recommends
I was seated on the other side of the room from the bar and told I could order from the bartender. I walked over and ordered dinner, he asked me to pay then. I gave him my card. The waitress brought a class of water and put it on my table with attitude and walked away. The bartender came to the table and said my card didn't work. I explained it was my company card, I use it every day. I asked him to manually enter it, he left and came back and said it didn't work. So I left without dinner.Bizarre, unpleasant service. Not sure what the issue was.
Service: 1
You walk into a super charming space only to be treated very poorly and eat mediocre food. We were seated in the “pronto room” which meant that we had to order from the bar and pick up our drinks. Would have been totally fine but 3 of our 8 items were incorrect and then we were made to feel like it was our fault for “misordering”. The sandwiches were okay but the pasta was very boring. I would’ve been happier at home with my canned RAO’s. Truly, disappointing! Could’ve been such a gem!
Atmosphere: 4
Food: 2
Service: 1
What a wonderful little Italian gathering place! Super relaxing atmosphere that blends family dining, and a high end bar experience into one room. The service is the best I have had at a restaurant in almost 6 years, and the food is outstanding! Very fortunate to find this restaurant last night!
Atmosphere: 5
Food: 5
Service: 5
This place hits high bars in all categories! Their food is amazing, especially the focaccia! The service is very good -- people are friendly and attentive. And last, the atmosphere is one of a kind and very inviting. It's always cozy, warm and decorated tastefully, especially for Christmas. Don't delay, contact today ... and enjoyyyyy!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Antipasto Salad, Focaccia
Our go-to pizza place in The
Atmosphere: 5
Food: 5
Service: 5