31023 John R Rd, Madison Heights
This little bakery has been in business for 10 years!! A true hidden gem. They have the best cupcakes and macaroons I've ever had. Their macaroons actually have flavor and taste like their name unlike some that say they are lavender but just taste sweet. It's unassuming from the outside but once you walk in it will all make sense. They're good at what they do. I can't wait to try their bread too! It looks amazing.
Can't say enough about this bakery! Ordered a 1st birthday cake for my daughter here. Customer service was outstanding, love the people there! The cake was the best I've ever had. Cupcakes were out of this world. I still have people from the party calling and asking about this cake! I'll never rely on another bakery again, this place is heaven!
It was very good. Tips are cash only .
My kid wanted birthday macarons instead of cake so I found Natalies on Yelp, which is conveniently located across the street from Sams Club. Astoria let us down last time so here we are.It's a small bakery shop so I was surprised they had ten flavors of macarons. During my visit, I ordered 16 macarons ($1.75 each), with at least one of each of the ten flavors. They had a pumpkin, Oreo and fruity pebbles versions during my visit as well as the typical flavors (Lemon, strawberry, mocha, almond, pistachio, raspberry, and chocolate.Service was very fast and friendly. The photos of their cakes look gorgeous that it's worth coming back to try one.
My kid wanted birthday macarons instead of cake so I found Natalies on Yelp, which is conveniently located across the street from Sams Club. Astoria let us down last time so here we are. It's a small bakery shop so I was surprised they had ten flavors of macarons. During my visit, I ordered 16 macarons ($1.75 each), with at least one of each of the ten flavors. They had a pumpkin, Oreo and fruity pebbles versions during my visit as well as the typical flavors (Lemon, strawberry, mocha, almond, pistachio, raspberry, and chocolate. Service was very fast and friendly. The photos of their cakes look gorgeous that it's worth coming back to try one.
Been coming here since they opened with just breads. Long ago moved away and when I drive by it's usually when they're not open. Got a chance to come in today. Each time I come it it's new deserts and treats with the familiar breads.The staff was..is..always friendly. Answering questions and assisting my little girl.Today we tried macrons. We tried unique flavors and favorite stand bys. They were the best ones we've had.Also tried the Creme Brulle Donut. Outstanding.There's always something new to try.I just wish I could be here more often
Hidden gem for desserts. Just found this place and it's amazing! The strawberry cake is delicious.
Wow! Best baked goods in the area! Try the canolis ?
Best Banana Walnut Bread! Found it at Kroger’s and now I will be visiting Natalie’s Bakery soon! The recipe is perfect and tastes just like I know it!
Shame on your business and your lack of communication!Natalie's was a place we used to purchase our baked goods all the time when we lived in Michigan. Over the years we moved out of state but I was back in Michigan on business and at the request of my wife she asked for me to order some breads from Natalie's to take home.I called to place the order last Wednesday (Sept 9th 2020) to pick up today (Sept 12th 2020) in the afternoon so to keep things as fresh as possible driving back the 8+ hours home tomorrow.The order was for: 3 Seven Grain Breads, 2 Butter Split Breads, 2 Carrot Desert Breads and a Rustic Italian.When I placed the order I asked if it was ok to phone in an order this way? "Yes" and I asked if it was ok to pick up Saturday in the afternoon? "Yes" then I asked if all breads were still available/still being made? "Yes"That sounded good to me so I made the order and left my phone number if they needed to call me.NOW for what happened today, the day of pick up. I walk into the bakery and ask for my order. The worker at the desk first had no clue about my order. Then pulls out a order paper that shows my name, my phone number, the breads listed and when I would pick them up.Nothing was ready and then I was told that BOTH the Seven Grain Breads and Butter Split Breads were not even made anymore!So they had some Rustic Italian bread left and I bought 2 of those and 1 carrot desert bread was still on the shelf so I took that just so I could bring my wife back SOMETHING. I still have a bread rewards card and asked if it can still be used the worker said yes but after going back to my car I see it had no additional markings on it! I wanted to purchase some sweet baked goods as well but I was so mad for the fact that NO ONE thought to call me for the days leading up to my pick up about how my order needed to be changed and the indifference of the worker that was now telling me not only did they not have available anymore half the bread I wanted but we did not have the other half of the order ready for me to pick up! THANKS FOR THE PHONE CALL LETTING ME KNOW!It was "oh so sorry, you can purchase these things and goodbye."I drove back to where I was staying LIVID. This is a terrible example of very bad communication and customer service. I know I am not a repeat customer because I do not live in Michigan anymore but those of you who do repeat business here I will just say be aware of this severe lack of communication.Now I will say one thing. Before I pulled into where I was staying in Michigan after this nightmare today I did receive a phone call from another worker at Natalie's who was coming in on her shift and noticed my order placed and realized that what should have been communicated to me DAYS ago that half the breads they don't make anymore. I appreciated her phone call and after me telling her I was already there and found out the hard way her apology and I quote "Unfortunately all I can say is that this is a problem with our communication and all I can do is say that we are very sorry."It is too little, too late. Please communicate with your customers better in the future. For me the whole situation has been extremely disappointing.Btw the breads are still listed on your website so that should be changed!
This place is amazing!! I had planned a last minute bridal party for my best friend and Sokol was great with getting my cake just the way I wanted it all within 1 day!! Everyone at the dinner loved the cake. I have a new bakery
Always the best bread and amazing sweets!!! Very nice customer service I truly recommend this place ??
Very cute bakery to visit after getting middle eastern food next door. We enjoyed an assortment of fresh cookies (see pics). These are made from scratch with real butter. You can see that they are made with love and care---We do not live in the area but appreciate that bakeries like this still exist out there in the world!
The staff was friendly, they had a wide range of selections of macaroons and they were fresh and very tasty. Also they had great prices very affordable and I would definitely recommend them to friends and family.
31023 John R Rd, Madison Heights, MI 48071