It won't take long on this review, everything was horrible! any questions feel free to ask. I recommend the clawson steakhouse, unless someone has a better steakhouse in the area please let me know.
Atmosphere: 2
Food: 2
Service: 1
Angie Kranzo
Alex was great and food was amazing!
Atmosphere: 5
Food: 5
Service: 5
Darlene Butler
Alex was awesome, I would come back in to dine with Alex.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad
Gab Regep
Im very unhappy with this restaurant. I asked about the seasonal and mixed veggies (side options) and my server listed what i thought were the options. Turns out she did not disclose what was a part of the mixed veggies and what was a upgraded side. Additionally the grilled shrimp was HEAVILY seasoned and rubber. It was more like bad cocktail shrimp dressed up to be otherwise. I tried to talk to a manager and she told me that because the menu discloses stuff that i have to pay no matter how deceived i feel. I was told they cannot budge. I asked to speak to their boss since im beyond frustrated. They said yes but this boss Yolanda did not care enough to even show their face. EXTREMELY DISAPPOINTED AND UPSET WITH THIS ESTABLISHMENT.
Rhonda Brown
My server Rene Black was excellent! Very attentive and polite ?Parking: Clean
Outback Steakhouse delivers a satisfying dining experience with its standout Bloomin' Onion and commendable service. The steaks, while slightly lacking in flavor, do not detract significantly from the overall positive impression.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bloomin’ Onion
Darth Stacker
The food was almost as good as it was back in the 90s. The service at the bar was top notch.
Atmosphere: 4
Food: 4
Service: 5
dawn green
We visit outback often, this was the worst experience we have ever had. From the time we were seated till we left. We're to begin waited a long time for server to get drink order and app ordered app and drinks at that time we told him we were ready to place order. He proceeded to tell us he would be right back over 15 min then he came back took order no app out yet. Then he took our order still waiting on app our soups and salad came out still no app had to remind him. App cookies out raw in middle definitely sat in window. Then steaks come out we all ordered med outside was burnt inside raw and cold. Daughter fries asked no bacon well done came out with bacon so they proceed to make her new order. Never ate our steaks husband was ready to go at this point. Waiting on fries and my daughters desert she never received until I had to ask manager they remake fries to go and dessert and still bacon on them. The food was horrible service was a joke and literally 4 tables on our side of restaurant maybe 5. There's no excuse for the prices we pay to get service and food like this. Would never go back to this outback. Not too mention the table behind us had same problem steak cooked wrong also. They were not happy either definitely gives outback a bad name.
Atmosphere: 1
Food: 1
Service: 2
Lauren Wroe
Ordered DoorDash from here last night at about 7:15pm. Come 9:00pm after 2 different drivers waiting long periods of time had left, understandably, I called the place. First time I called they said “let me connect you to the proper phone” and left me on hold for about 10 minutes. Then after realizing i am probably not getting anywhere this way I hung up and called again to be hung up on. I called again and a DoorDash driver answered the phone this time stating they’ve been doing this for hours and I’d better just come in and order. If you can’t handle the orders turn off DoorDash at least! Dont waste yours and others time.
Atmosphere: 1
Food: 1
Service: 1
Andrea Hudson
The food was simply not the same and boy was my feelings hurt !
First off Jillian always makes sure we are taken care of and makes us feel welcomed, she is ALWAYS amazing! It was our first time with Jordan and shes great too. There's a closer Outback to me but I'd rather drive further since these two work at this location now. Thank you for being excellent JJs, I'll certainly be back soon.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Simonds
I have always had a great meal from this restaurant. Unfortunately this evening it was subpar. After speaking with the manager, they made things right for a future order. I understand you can't be 100% all of the time.
Service: 5
Diva Boss
This location was very clean. Very quiet and peaceful. We came for the duck drinks, which were amazing gave us exactly what we came for. Our Hostess Tabitha was amazing as always we used to have the pleasure of her waiting on us at the other outback. Everything was great. The salad needed a little more dressing and the soup a little more bacon but it was great other than that. Then when we left, we had been ducked by you all on our jeeps, that really put the icing on the cake!Vegetarian options: SaladParking: Lots of free parkingKid-friendliness: Very kid and family friendly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baked Potato Soup, House Salad
Alonso Osuna
Excelent dining option
Tom Nelson
Madison Heights, Michigan Outback. Horrible food poisoning!! Was there Thursday February 29, 2024. My wife and I met my daughter in laws parents there, who we have not seen for a couple of months for dinner at 6:30 pm. As I walked on the side walk in front of the building to the door overgrown rose bushes covered part of the walk and the thorns snagged on my sweater. Although we were first on a call in list we were told it would be a 5 minute wait. After 45 minutes and with a number of people coming in who were each told it would be 5 minutes I finally asked why no one was being seated as there were many open tables and booths. A nasty lady said our computer is down and we can’t do anything without it. I suggested they could maybe just seat people and write down their orders. She said you don’t understand we can’t do any food orders or anything when the system is down.Finally seated it was very cold and people were wearing their jackets and complaining. We were told that the furnace has to cycle on the half hour and the kitchen would be too hot if it was warm where the people were seated. The server was the only good thing he tried to do his best. The food came and was cold. Asked it to be reheated. My daughter in laws mother and I had the rib eye.Later we had a miserable night of vomiting and diarrhea. Was so sick the next day I didn’t go to work. My wife and daughter in laws father did not have the rib eye and were not sick. So probably the rib eye meat was partly rotten.After all this I will never go back there again. Probably should have called the health department.I normally have had good food and service at the outback steak houses. But this one is the steak house from Hell!
It won't take long on this review, everything was horrible! any questions feel free to ask. I recommend the clawson steakhouse, unless someone has a better steakhouse in the area please let me know.
Atmosphere: 2
Food: 2
Service: 1
Alex was great and food was amazing!
Atmosphere: 5
Food: 5
Service: 5
Alex was awesome, I would come back in to dine with Alex.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad
Im very unhappy with this restaurant. I asked about the seasonal and mixed veggies (side options) and my server listed what i thought were the options. Turns out she did not disclose what was a part of the mixed veggies and what was a upgraded side. Additionally the grilled shrimp was HEAVILY seasoned and rubber. It was more like bad cocktail shrimp dressed up to be otherwise. I tried to talk to a manager and she told me that because the menu discloses stuff that i have to pay no matter how deceived i feel. I was told they cannot budge. I asked to speak to their boss since im beyond frustrated. They said yes but this boss Yolanda did not care enough to even show their face. EXTREMELY DISAPPOINTED AND UPSET WITH THIS ESTABLISHMENT.
My server Rene Black was excellent! Very attentive and polite ?Parking: Clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Outback Center-Cut Sirloin, Hamburger
Outback Steakhouse delivers a satisfying dining experience with its standout Bloomin' Onion and commendable service. The steaks, while slightly lacking in flavor, do not detract significantly from the overall positive impression.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bloomin’ Onion
The food was almost as good as it was back in the 90s. The service at the bar was top notch.
Atmosphere: 4
Food: 4
Service: 5
We visit outback often, this was the worst experience we have ever had. From the time we were seated till we left. We're to begin waited a long time for server to get drink order and app ordered app and drinks at that time we told him we were ready to place order. He proceeded to tell us he would be right back over 15 min then he came back took order no app out yet. Then he took our order still waiting on app our soups and salad came out still no app had to remind him. App cookies out raw in middle definitely sat in window. Then steaks come out we all ordered med outside was burnt inside raw and cold. Daughter fries asked no bacon well done came out with bacon so they proceed to make her new order. Never ate our steaks husband was ready to go at this point. Waiting on fries and my daughters desert she never received until I had to ask manager they remake fries to go and dessert and still bacon on them. The food was horrible service was a joke and literally 4 tables on our side of restaurant maybe 5. There's no excuse for the prices we pay to get service and food like this. Would never go back to this outback. Not too mention the table behind us had same problem steak cooked wrong also. They were not happy either definitely gives outback a bad name.
Atmosphere: 1
Food: 1
Service: 2
Ordered DoorDash from here last night at about 7:15pm. Come 9:00pm after 2 different drivers waiting long periods of time had left, understandably, I called the place. First time I called they said “let me connect you to the proper phone” and left me on hold for about 10 minutes. Then after realizing i am probably not getting anywhere this way I hung up and called again to be hung up on. I called again and a DoorDash driver answered the phone this time stating they’ve been doing this for hours and I’d better just come in and order. If you can’t handle the orders turn off DoorDash at least! Dont waste yours and others time.
Atmosphere: 1
Food: 1
Service: 1
The food was simply not the same and boy was my feelings hurt !
Atmosphere: 2
Food: 1
Service: 4
Restaurantji Recommends
First off Jillian always makes sure we are taken care of and makes us feel welcomed, she is ALWAYS amazing! It was our first time with Jordan and shes great too. There's a closer Outback to me but I'd rather drive further since these two work at this location now. Thank you for being excellent JJs, I'll certainly be back soon.
Atmosphere: 5
Food: 5
Service: 5
I have always had a great meal from this restaurant. Unfortunately this evening it was subpar. After speaking with the manager, they made things right for a future order. I understand you can't be 100% all of the time.
Service: 5
This location was very clean. Very quiet and peaceful. We came for the duck drinks, which were amazing gave us exactly what we came for. Our Hostess Tabitha was amazing as always we used to have the pleasure of her waiting on us at the other outback. Everything was great. The salad needed a little more dressing and the soup a little more bacon but it was great other than that. Then when we left, we had been ducked by you all on our jeeps, that really put the icing on the cake!Vegetarian options: SaladParking: Lots of free parkingKid-friendliness: Very kid and family friendly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baked Potato Soup, House Salad
Excelent dining option
Madison Heights, Michigan Outback. Horrible food poisoning!! Was there Thursday February 29, 2024. My wife and I met my daughter in laws parents there, who we have not seen for a couple of months for dinner at 6:30 pm. As I walked on the side walk in front of the building to the door overgrown rose bushes covered part of the walk and the thorns snagged on my sweater. Although we were first on a call in list we were told it would be a 5 minute wait. After 45 minutes and with a number of people coming in who were each told it would be 5 minutes I finally asked why no one was being seated as there were many open tables and booths. A nasty lady said our computer is down and we can’t do anything without it. I suggested they could maybe just seat people and write down their orders. She said you don’t understand we can’t do any food orders or anything when the system is down.Finally seated it was very cold and people were wearing their jackets and complaining. We were told that the furnace has to cycle on the half hour and the kitchen would be too hot if it was warm where the people were seated. The server was the only good thing he tried to do his best. The food came and was cold. Asked it to be reheated. My daughter in laws mother and I had the rib eye.Later we had a miserable night of vomiting and diarrhea. Was so sick the next day I didn’t go to work. My wife and daughter in laws father did not have the rib eye and were not sick. So probably the rib eye meat was partly rotten.After all this I will never go back there again. Probably should have called the health department.I normally have had good food and service at the outback steak houses. But this one is the steak house from Hell!