1st time that I ever had a well done crispy burger from Red Robin. Not happy.
Atmosphere: 5
Food: 3
Service: 5
Pamela Wade
I had an extremely long dinner experience here recently it took 3hrs the waitress we started with ruined our order but another waitress swooped in to help and the manager gave us a tremendous discount for our inconvenience only one person in our 10 person party got their food right the first time if it wasn't for the rest of the staff trying so hard to help and fix the situation I would have given 1 star. They really tried their best to make it right.
Atmosphere: 3
Food: 5
Service: 3
Kat Kinzel
The restaurant was in terrible condition. Walking through to be seated, there were 7 tables that had old food and dishes piled up. Napkins and food all over the floor. For food, they forgot the jalapeño coins on my burger, and 12 minutes later when I finally got them my burger was soggy and cold. Also, everyone else was done eating, so it was awkward for me. Our server was slow, but I guess she did her best- she was definitely busy. As we left, the same tables still hadn’t been cleaned off, and that was an hour and a half later. It was disgusting.
Atmosphere: 1
Food: 1
Service: 3
Tim Pickrahn
Very friendly and fast waitress. Food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Chicken Sandwich
Caitlin Klaper
Service was solid. Space seemed dingy, but generally clean. Bathroom door in ladies room stall I used didn't work, but I managed. Food took some time (it was not overly busy), but it was accurate and tasted good. Wish the fries had been fresh, but I think we got the end of a batch, which happens. I'd go back, but I'd ask to hold out for a fresh batch of fries.
douglas johnston
French onion soup and onion rings were quite good. I've never been to a Red Robin before and I'd go back again. I went to the one in Madison Heights. Bowl of soup was small but very good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Onion Soup, Towering Onion Rings
B Rodgers
Enjoyed my meal and the service.03-11-24 Keith provided awesome service with a smile and sense of humor ☺️
Atmosphere: 4
Food: 4
Service: 5
D Brown
Our server Crystal was great!! The food was good. They did great with our big party and I love their gluten free options.
Keith Raschke (Keith)
The food was excellent. My burger was made exactly the way I asked it to be. The waitress was very good. She went above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Towering Onion Rings, Royal Red Robin Burger
Excellent food.Excellent service.Waitress was very nice and attentive.We got our food real quick and we kept getting our drink refill.
Atmosphere: 5
Food: 5
Service: 5
Joyce Edward
Vegetarian options: I am vegetarian and found good selections.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
J Micallef
Had lunch here with a friend on a Saturday afternoon, and the food was fantastic. Not one complaint about anything.My sandwich was special order, and they nailed it. Everything was hot and fresh. The garlic parm fries were delicious. The fried pickles were not too salty, which is rare anywhere I get them. My eating companion's Avo-cobb-o salad looked fantastic, and by her reports absolutely was.Mona was probably the friendliest and best server I've had anywhere in a very long time.Restaurant was clean, music level was perfect, and overall just a super pleasant visit.Parking: Nice lot. Lots of up close parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Calysta Saxton
Simply go to the Troy location on Corporate Dr instead. I've had nothing BUT problems with this Madison Heights location, but NEVER had a problem with the Troy location. In fact, the Troy location is both accommodating in their service and the food is better. This location is overall very poor.
Atmosphere: 1
Food: 1
Service: 2
Khadijah M
I haven’t been to Red Robin in years. The food was hot and delicious, just as I remember! I got the classic cheeseburger and fries. We also tried the onion ring tower, which was half off for happy hour. The service was a bit slow although it was not busy, but our server, Dez was friendly and attentive.
1st time that I ever had a well done crispy burger from Red Robin. Not happy.
Atmosphere: 5
Food: 3
Service: 5
I had an extremely long dinner experience here recently it took 3hrs the waitress we started with ruined our order but another waitress swooped in to help and the manager gave us a tremendous discount for our inconvenience only one person in our 10 person party got their food right the first time if it wasn't for the rest of the staff trying so hard to help and fix the situation I would have given 1 star. They really tried their best to make it right.
Atmosphere: 3
Food: 5
Service: 3
The restaurant was in terrible condition. Walking through to be seated, there were 7 tables that had old food and dishes piled up. Napkins and food all over the floor. For food, they forgot the jalapeño coins on my burger, and 12 minutes later when I finally got them my burger was soggy and cold. Also, everyone else was done eating, so it was awkward for me. Our server was slow, but I guess she did her best- she was definitely busy. As we left, the same tables still hadn’t been cleaned off, and that was an hour and a half later. It was disgusting.
Atmosphere: 1
Food: 1
Service: 3
Very friendly and fast waitress. Food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Chicken Sandwich
Service was solid. Space seemed dingy, but generally clean. Bathroom door in ladies room stall I used didn't work, but I managed. Food took some time (it was not overly busy), but it was accurate and tasted good. Wish the fries had been fresh, but I think we got the end of a batch, which happens. I'd go back, but I'd ask to hold out for a fresh batch of fries.
French onion soup and onion rings were quite good. I've never been to a Red Robin before and I'd go back again. I went to the one in Madison Heights. Bowl of soup was small but very good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Onion Soup, Towering Onion Rings
Enjoyed my meal and the service.03-11-24 Keith provided awesome service with a smile and sense of humor ☺️
Atmosphere: 4
Food: 4
Service: 5
Our server Crystal was great!! The food was good. They did great with our big party and I love their gluten free options.
The food was excellent. My burger was made exactly the way I asked it to be. The waitress was very good. She went above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Towering Onion Rings, Royal Red Robin Burger
Very fast and very good , great service .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent food.Excellent service.Waitress was very nice and attentive.We got our food real quick and we kept getting our drink refill.
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: I am vegetarian and found good selections.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Had lunch here with a friend on a Saturday afternoon, and the food was fantastic. Not one complaint about anything.My sandwich was special order, and they nailed it. Everything was hot and fresh. The garlic parm fries were delicious. The fried pickles were not too salty, which is rare anywhere I get them. My eating companion's Avo-cobb-o salad looked fantastic, and by her reports absolutely was.Mona was probably the friendliest and best server I've had anywhere in a very long time.Restaurant was clean, music level was perfect, and overall just a super pleasant visit.Parking: Nice lot. Lots of up close parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Simply go to the Troy location on Corporate Dr instead. I've had nothing BUT problems with this Madison Heights location, but NEVER had a problem with the Troy location. In fact, the Troy location is both accommodating in their service and the food is better. This location is overall very poor.
Atmosphere: 1
Food: 1
Service: 2
I haven’t been to Red Robin in years. The food was hot and delicious, just as I remember! I got the classic cheeseburger and fries. We also tried the onion ring tower, which was half off for happy hour. The service was a bit slow although it was not busy, but our server, Dez was friendly and attentive.
Food: 4
Service: 3
Recommended dishes: Towering Onion Rings