29485 John R Rd, Madison Heights
The food was amazing the best customer service I've ever had everything was clean I even left a 30$ tip family friendly if u want great food And amazing customer service eat here you willNot regret it I'll be a life long customer
excellent food. the chicken is the best
The staff was professional and very courteous. The food was excellent!! I plan on visiting them again
They have plenty of parking, more than enough space between cars with number assigned parking spots. Food was awesome, we had the barbq chicken and 6 oz sirloin... Omg it is so good.
ROACHES! MOLD! FOOD POISONING!! Now that I have your attention let me explain why you should never attempt come to this restaurant. I ordered a single meal for curbside and was told “that’s quick! Just give us 10-15 minutes” we arrived after 15 minutes hoping it would be done and ready for pick up. Fast forward 50 MINUTES! And we had to go through 3 people to get to a manager to ask for a refund!! They then refused to give us a ticket with the actual refund and claimed it would be emailed. This is funny BECAUSE I NEVER GAVE THEM MY EMAIL!! Still don’t know what happened to my food or if it was ever in existence. The staff claimed that they had no idea what happened to my food either. This was the biggest waste of my time and gas, that never should have happened !!
Cannot say enough good things about Texas Roadhouse. While traveling for work I try to always go to a TR atleast once because it's the same no matter where you are.
great food, great service!
Great food and large portions! Fast and friendly servers!
I had a terrific experience today and I sat at the bar instead of a table and had the 8oz. Sirloin meal and it was delicious. Jacob the bartender was awesome and fun to be around.Thank You for such a experience!
This restaurant is definitely one of the coolest place to eat in the region. Always when I visit this place I am awfully happy. They hold their very high level service and the topmost level of dishes they serve. You can never go wrong with this place. Warmly recommended.
I have eaten here pre Covid a dozen or so times. Never great service and mediocre food. The Texas roadhouses I'm used to are actually IN texas where inspent 15 years and they take pride in their restaurants. I just came home from work and started eating the leftovers from my husband and daughter.. Potato skins. The first two went down fine. The last had a F**KING ROCK IN IT AND I ALMOST BROKE A TOOTH. So that being said.., was it dropped on the floor and picked up and cooked??? I am 100% discusted. Maybe if this place hired anyone over 30 with some damn self respect and pride in their work, service would be better. I will be telling EVERYONE I know about this. I work in a restaurant and this is SHAMEFUL TO THE FULLEST EXTENT.
First coming to this restaurant and definitely won’t me my last. The experience was amazing with amazing and our waiter was great. Kyle was great. This is my first time coming here and it definitely was a great experience. Steak was amazing and I love how they asked you to check your steak before walking away which to me shows that they care. Even with how busy they were Kyle made sure to keeping in on us. Ryan on the grill this night was great. My steak was perfect and my my husband grilled chicken tasted great.
Ordered over the phone. Very nice associates, no errors in our order for 6, very pleased with how speedy they were with preparation and always love that they give you rolls even though you aren't dining in. Very safe also for those nervous about hygiene right now. We paid at a brown shack outside and pulled into a parking spot for contactless delivery! Great job!
The pick up option yesterday on Father's Day was a complete disaster! I've never seen anything so unorganized in my life! I ordered food for my family at 4:45pm to pick up at 5:50pm. The information on the website and email was to pick up at the "to go" area (which is inside the restaurant), however get there and there's a line out in the road. Having absolutely no idea of what's going on (no signs to direct the cars) I had to get out of the line to ask the hostess, that was outside, what was going on. She said the line was for pick ups. I waited an hour to just talk to the employee. She said there were 250 online orders and they couldn't keep up. We parked and they brought out our food. Food paid for was missing, cold and nasty looking. I should've asked for a full refund, but since waited for total of 1 hr 1/2, I figured I'd wait to call corporate today, which I did. The food was absolutely horrible of course sitting around for that long and burnt. I am awaiting a call back within 48 hrs. No choice to choose a star, I wanted to choose nothing! Horrible management!!!
Excellent food. Easy and safe curbside pickup. All employees wore masks properly and distance was maintained. Much appreciated!
29485 John R Rd, Madison Heights, MI 48071