A&W Restaurant

8130 Gratiot Rd, Saginaw
(989) 781-3700

Recent Reviews

Chris Corbishley

Hands down the slowest fast food restaurant. 45 minutes to get food? SMH never again

Atmosphere: 1

Food: 1

Service: 1

Trisha Kumaus

HORRIBLE! Iwaited in line an hour!! I paid $37 for 5 coneys, chicken sandwich meal and pop. People in line were leaving but I had already paid and they have a sign at the window "no refunds". The staff made zero attempts at speed, even though everyone was irate after 45 minutes and we sat there 15 more minutes after being parked to wait. No apologies or anything. I'll never be back

Food: 1

Service: 1

Rob Gardiner

Went through the drive thru where a sign said they give no refunds because they always get your order right. They got our order wrong. Definitely not going back ever.

Atmosphere: 2

Food: 2

Service: 1

yeth nold

Very Low quality A&

Food: 2

Service: 1

Blake S

So, apparently, this is a large fry.

Atmosphere: 2

Food: 3

Service: 3

David Craig

Always good!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Root Beer Float

Rick Vaughan

Went through drive through burgers very dry ,1 cheeseburger had no

Food: 1

Service: 3

Donna Leinberger

Missed the frosty mugs, but the manager said they are bringing more in.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Root Beer Float

bigblockcutlass123

On 9-16-2023 @1:20 to 2:00. Got to be the biggest screws up i ever seen

Krystal Weber

Not to bad, but also not the greatest. Of course my favorite is the root beer float.

Steven Dorey

Got the wrong food the guy even dropped my credit card out the window.

Jamey Parker

It took forever for someone to come up to the register to take our order. After it did come up, my hot dog was barely warm with very little chili on it. I took it back up.While I waited 10 minutes for another one, 4 people walked out because no one was taking their order even though there were at least 5 people working there.The bathrooms and windows were nasty too.

Atmosphere: 1

Food: 1

Service: 1

Debbie Pullman

Took forever to get chili dogs, were still cold. Filthy. Floor was slippery with so much grease. Even the restrooms. Tables were sticky. Disgusting. Won't ever go back. As I go thru the past reviews, people all say about the same. A&W responds back with "it will be addressed "Funny it doesn't get addressed. I guess they don't really care.

Atmosphere: 1

Food: 1

Service: 1

Kendra Wimberly

We stopped here for a quick meal.. needless to say it was the WORST AW we've ever ate at. Aside from waiting 20+ minutes for our meal, the burger was so over cooked it was basically jerky and cold. Then the cheese curds were all hollow with no cheese in them. And to top it off there is no changing table in the rest rooms, the high chairs are black and sticky as well as the floors. Betst of luck if you ever stop here.

Atmosphere: 1

Food: 1

Service: 1

Ken Rolf

It took a long time to get 3 coney dogs. But they were good.

Food: 5

Service: 3

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