7778 Gratiot Ave, Saginaw
Ba dum bum bum bum! I'm lovin' it!
Food is always fresh. Employees are so nice. Fast service even when it’s the busiest. Would recommend this McDonald’s to anyone.
The lattes are usually made to a T. The last one, however, had no coffee added! I had to go back into a long line to have it corrected.
Good Food 👍 Great Help
Nice staff clean and the burgers were good
Using the app I am able to get good deals
Very nice inside, comfortable and clean. Food was also good, one of my favorites is their fish sandwich and those fries are always good.
The speed of the drive thru was good but my sandwiches were made sloppy and between my 3 orders of fries we have equalled 1 1/2 med fries. They were only half full.
I used the drive thru even though they were very busy the service was very fast.
Tons of fun for the kids but it seems like every other time we go my kids get sick.
Y'all ought'a know what a McDonald's taste like - this one tastes like that. It's got a large play place for the loud, annoying kids. It's got a quieter mellow-vibe area on the complete opposite side for me to chill and enjoy my food. This crazy lady I know stays out of Shields as a whole so she don't have anything to say about this spot.
Could have been better. I ordered on the kiosk and it took over fives to get our food. When it did come we were missing items. I then asked for a fork and knife they never showed up. Then it took me over 2 minutes to get someone's attention. Then as well the food looked like it was thrown together a hour before. Not to impressed at all.
It took me a bit to place my order and the nice young lady was very patient and kind. I didn't have to wait for my food. Service was great.
Hemlock mi mcdonalds is the worst ever and it's the only place in our tiny town with a drive thru. ordered a meal this morning with some fanta orange, specified twice. ended up with a small Orange juice. get to the window and the girl taking the order didn't have peanut butter in her ears as it appeares, she had music on her phone all the way up so she couldn't even hear our order. this kind of stuff happens all the time. don't ask for extra anything because you won't get it, and hope you didn't really want what you actually ordered because you'll probably get something totally unrelated if you're lucky enough to even get all of your order. and you want 15 dollars an hour. please.
First visit since the remodel. My granddaughter loves the new playscape. I agree with others that it is small. 4 large cones with caution table occupies the middle,of the floor. If this was a non school day I think it would be impossible if the seats were all full. Definitely not enough space for very many,kids.
Lately the food has tasted horrible. I am not sure what they have changed with the French fries but the have a weird taste. Best to drown them in ketchup but that isn't very good either. The rest of our food wasn't very good either.
The staff was excellent. The only one who is never ever friendly is the one lady that works the drive thru. I am not sure if she is a manager or not. Every time I have gone thru she acts like you are an inconvenience to her and practically throws your food at you.
Hand washing between register and food should be enforced. On another visit I witnessed a manager changing the trash and,collecting trays then went right to bagging up food without washing her hands.
The new playscape is so small that the kids run around in the open space and real crowded in the playscape.
Great food and friendly, professional service. They've recently introduced table service here and the employees are clearly still getting used to it, but it definitely enhances the experience.
This McDonald's has just been given a facelift, with an updated play place. My kids have always loved this one for having the largest play place, but with the changes, it's not the largest anymore...but that seems to be okay as my kids LOVE the new play place just as much, even though it's smaller. We haven't had any issues with the food or the wait, but all our interactions have been during the day, not at night. Overall, nice and clean, updated, and normal McDonald's menu. The only thing I don't like about McDonald's is there "revolving door menu" where every time you go, something you used to get isn't available anymore, like $1 mcdouble (over $1.50 now), or 2 for $2.50 ($1, $2, $3 menu now). Even adjusted for inflation, a 50%+ increase on dollar menu prices is a bit rediculous. Also the TV screens don't stay stationary long enough for you to actually make a decision, and it is difficult to even find anything on the screens that would might be looking for.
been cheated by these bastards once again. they did not completely fill my order and beacause i did not want to hold up the people in the drive thru behind me, i did not check my order at the window. my bad and it sure does not say a lot for the kids in shields that they hire. consistently serve old food also. stale buns and old, dried out burgers.
7778 Gratiot Ave, Saginaw, MI 48609