Tim Hortons

8099 Gratiot Rd, Saginaw
(989) 781-2303

Recent Reviews

Luci Morningstar

the ladies here are so nicewhen I asked to have some coffee added to my drink cause it was way too sweet for me, they insisted on redoing it completely for me and fractoning the sweeteners. amazing staff! its so nice to see people passionate about working here!

Atmosphere: 5

Food: 5

Service: 5

Tina Gauna

Loved their muffins & donuts!

Atmosphere: 5

Food: 5

Service: 5

Amy Schnople, Century 21 Signature Realty

Store manager on duty allows old food to be handed out drive thru window. Hashbrown was reheated at least 3 times. It was like a grease brick. Absolutely disgusting. The place has become a place to avoid since Dee and Dominique no longer work here.

Atmosphere: 1

Food: 1

Service: 1

Mickie Nyquist

We stopped on our way to a basketball tournament so we could not return. The food was cold the hashbrowns were old and rubbery none of us could even finish the food. Horrible

Food: 1

Nathan Frasier

Never have enough people to run the place. Long wait times sometimes. They run outta stuff alot too.

Atmosphere: 2

Food: 3

Service: 1

Bentley Rose

This has got to be the worst location in Saginaw. I’ve never been to a slower “fast food” place in my life. Ever sense the original owner passed away a few years ago this place has TANKED!!!! Just sat in the drive through for 20 minutes with 2 cars ahead of me and behind me one person drove over the curb to pull off and the lady ahead of me beeped her horn the whole way out of the drive through. Finally get to speaker to be told they already dumped their breakfast which is supposed to be served til 3 pm daily , when I arrived it was 1:45 pm. Wasted 25 plus minutes waiting for absolutely nothing!

Atmosphere: 1

Food: 1

Service: 1

Kaylee

Did you guys change your creamer quantity??? Like I order my usual that I get at a different one and this one was way different I'm drinking chocolate milk with a hint of coffee where as I'm useally drinking coffee with

Atmosphere: 5

Food: 3

Service: 5

Allen West

Fix y'alls blinking lights in the parking lot before someone at the motel ext door has a seizure!

Atmosphere: 1

Food: 2

Service: 1

Kaitlin Keener

Waited in the drive thru line for 15 minutes just for us to be told they have “Like, no food”. Was offered nothing for the inconvenience, not even a sorry! Didn’t realize you needed almost 20 minutes to come to the conclusion that you don’t have anything prepared! As someone who worked in the food service industry for years, this is without a doubt terrible customer service. Don’t make people late for their jobs. Then they can’t pay you!

Atmosphere: 1

Food: 2

Service: 1

Carol Lashley

Would love some sourdough toast for the

Atmosphere: 5

Food: 5

Service: 4

Tammy Cooper

The service was great, the lady at the counter was very friendly. I got a caramel coffee (I forgot the name) It was okay, but too sweet for me, but if you like sweet it would probably be perfect. I also got a cruller which wasn't quite done in the middle. I also got a biscuit sandwich which was good.Kid-friendliness: They have high chairs for kids.

Atmosphere: 5

Food: 4

Service: 5

James Boydston

3 of my 5 recent drinks had no cream,sugar, or the syrups requested. Then when I called, nobody is there to answer the phone. Not the first time, just the first time I’m reviewing.

Food: 4

Service: 3

Jeffrey Williams

Coffee and 10 Tim Bits almost $7. Coffee terrible, employee visibly sleeping in the back. Won't ever be back here.

Atmosphere: 1

Food: 1

Service: 3

Leigh Smith

I love Tim Hortons and this used to be my favorite location up until a few months ago. I'm not sure what changed, but coffee is never consistent or flavorful! It always seems watered down and the flavored beverages have nothing in them. No matter what I order, it all tastes the same. I drive a few minutes further from town just to get good coffee now from a competitor who is always consistent with better pricing.

Atmosphere: 3

Food: 1

Service: 2

Vacantknight

Food was eh, the donuts and baked stuff was good, the employees also let someone leave without paying and the guy was gone before they realized what

Atmosphere: 5

Food: 3

Service: 4

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