To the employee that just was mad she had to remake my coffee and decided after it was remade that she was going to hand it to me and close the window in my face. Your lucky I'm a positive person because if I wasn't your day could have gotten worse than it was pretty quickly. For the other employee that said what is she talking about that's 4 & 4.. Honey I get 20 coffees a day the exact same way at many different locations... 4 & 4 don't change. When the coffee comes out white - that's not 4 & 4. After spending atleast $5,000 a year on coffees for many years I think I should know.. The GM needs to train kindness before things get out of hand. I'm not taking a undrinkable coffee for $4.. I work hard just as you guys do! Common sense isn't so common. Thank you for fixing my coffees though sweetheart ?
Atmosphere: 1
Food: 2
Service: 1
Sabrina Celske
Wow 35 minutes in line to get cold breakfast sandwiches. When something was said the employees looked at me like I was dumb and walked away. Egg, bacon where cold. The other sandwich was even made right, had to ask for butter, but no common sense to hand me an utensil to put it on my bagel. When my tea was handed to me, I asked if it was sweet, the girl said I don't know I didn't make it and she closed the window. Pretty sad to think this is acceptable. Customer service sucks and food sucks.
Atmosphere: 1
Food: 1
Service: 1
Stacia Young
Just left this location and woah. I ordered two donuts, a coffee and chips. Get to the window the lady is rude and said chips weren’t added on and she can’t add them at the window even though it was their mistake. I told her that and she ignored me for a few mins after giving me my other items then called someone with an attitude and said to add chips (she’s a light skinned African American women with a larger sized body). After that, two black women walked into the store and the manager and all the workers started immediately yelling at them telling them to get the f out. It got heated to the point where they left me at the window and forgot they had a line of customers. The manager started smacking stuff on the counter and everyone was just being unprofessional, cursing and acting really irate despite the line they had. One of the workers said “if you pull a gun on me you better use it”. The women that came in ended up pulling a weapon which it maybe self defense considering everybody started yelling and moving towards them. The police station is less than a a mile away. I am not sure why the solution was to aggressively approach the customers instead of call the cops. I did catch some of this on video. It’s now 2:10 so I recommend the camera footage between 1:30-2 be pulled. A business should not be operated in this unprofessional manner. I hope they get better workers and do better.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Doughnut
Christine Ochs
Just went through the drive thru. Ordered the fruit explosion muffins. If you've never had one you are missing out. They are so flavorful.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts, Muffin
Glenn Shaw
Drive thru person wiping her nose with hand then handling
Atmosphere: 1
Food: 5
Service: 1
Tylar Stebleton (tstebleton)
Problem: Debra “Manager” aka the dictatorMy husband went there the other day, he ordered 2 pup cups and an iced coffee. Cashier stated the total of which was incorrect. My husband ask for the correction on the price only to be rudely talked down to by the dictator Debra. He left after a small argument. Returned there tonight to be told he was banned and refused service. Really Debra are you 5? I high recommend the owner of this store either sends Debra packing or train his employees far better. Have some respect for the people that come through that line one small order at a time to not only keep you working but to keep the owners family and investment secure.
Atmosphere: 1
Food: 1
Service: 1
Tylar S
Problem: Debra “Manager” aka the dictator My husband went there the other day, he ordered 2 pup cups and an iced coffee. Cashier stated the total of which was incorrect. My husband ask for the correction on the price only to be rudely talked down to by the dictator Debra. He left after a small argument. Returned there tonight to be told he was banned and refused service. Really Debra are you 5? I high recommend the owner of this store either sends Debra packing or train his employees far better. Have some respect for the people that come through that line one small order at a time to not only keep you working but to keep the owners family and investment secure.
Tylar S.
Problem: Debra "Manager" aka the dictator My husband went there the other day, he ordered 2 pup cups and an iced coffee. Cashier stated the total of which was incorrect. My husband ask for the correction on the price only to be rudely talked down to by the dictator Debra. He left after a small argument. Returned there tonight to be told he was banned and refused service. Really Debra are you 5? I high recommend the owner of this store either sends Debra packing or train his employees far better. Have some respect for the people that come through that line one small order at a time to not only keep you working but to keep the owners family and investment secure.
John Winn
Went there about a month ago ordered 3 plain doughnut for my dogs . Got home they was glazed doughnuts. Called store to get replaced no answer. Called Tim hortons complaint ,they said they are contacting the store and would have manager reach out to me. No call. Went there again 5:57 am ordered a sauge cheese corsant they refused to make it cause they don't serve food till 6am. Only one in line I could wait. But they refused. Nope not going back there again.
Food: 3
Service: 1
The Mandwella Effect
My visit was marred by a series of issues that have fueled my ire and, frankly, my hatred for this particular Tim Hortons establishment.First and foremost, it seems that getting a correct order at this Tim Hortons has become a Herculean task. On multiple occasions, they managed to mess up my order, and it's not an exaggeration to say that it became a consistent pattern. It's disheartening to see a renowned chain repeatedly failing to deliver the simplest of requests accurately.Adding insult to injury, the prices at this Tim Hortons are exorbitant.While I understand that convenience comes with a premium, the steep costs for what should be reasonably priced items left a bitter taste in my mouth. The value for money here is questionable at best. Customer service, or the lack thereof, was another major issue.The staff exhibited a lack of courtesy and professionalism. They seemed indifferent to the numerous issues customers were facing, which only exacerbated the overall unpleasant experience.Perhaps the most alarming concern is the rumored security breach involving credit card information. While I cannot personally attest to this, the mere fact that such rumors persist is deeply troubling and calls into question the integrity of this Tim Hortons location.Lastly, the perpetual problem of running out of food items without prior notice is inexcusable. Customers often arrive with a specific craving, only to be informed of item unavailability at the last minute. This lack of transparency demonstrates a disregard for customer convenience and satisfaction. In conclusion, my experiences at this Tim Hortons have been nothing short of a nightmare. From botched orders to inflated prices, poor customer service, security concerns, and a chronic lack of food items, it's difficult to find any redeeming qualities about this particular establishment. I would strongly advise potential patrons to reconsider visiting this Tim Hortons until they address these glaring issues and provide a more enjoyable and secure dining experience.
Currently sitting in line that I've been in for 10 minutes now through drive-thru, it should not take this long whatsoever to get in and out of a drive-thru line this is basically fast food. Y'all need to work on y'all service.
Food: 3
Service: 1
Recommended dishes: Donuts
Brian S.
I've got the Tim Hortons bug. I can't explain it but my Large coffee with 2 creams and toasted everything bagel with cream cheese is the anytime pick me up. Why does Tim Hortons coffee taste so good? The service at this location is hit and miss though. Sometimes I get happy and other times I get "is that it" pull forward. I've never had my order wrong though so that's a big plus. The parking lot, inside and drive through is clean. The location is convenient for me because it's on my way to work and on my way home from work. Easy in and out of the parking lot as well. I like that the line inside and at the drive through moves quickly as well. They have just enough people working or that extra worker bee to keep the coffee and food choices flowing well to the customers. I was surprised not to see more photos as well when I checked in. I'll fix that on my next visit. Give them a shot and you'll enjoy all the menu has to offer.
ali alfasih
Everything about this place is 1 star. Shame on the business owner.
Atmosphere: 1
Food: 1
Service: 1
Raj D
Same great Tim's items but the service and speed of service is great and that makes the difference.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Bagel, Donuts
Jared Spurgeon
I'll never come here again. My 4 year old decided after we pulled up that she wanted a bagel, the fat lard at the window wouldn't allow us to add it when there was only 2 people behind us. The lobby was then cash only, I rarely have cash, luckily I did and could get my daughter her bagel, but I can't believe how soulless everyone in there looked.
To the employee that just was mad she had to remake my coffee and decided after it was remade that she was going to hand it to me and close the window in my face. Your lucky I'm a positive person because if I wasn't your day could have gotten worse than it was pretty quickly. For the other employee that said what is she talking about that's 4 & 4.. Honey I get 20 coffees a day the exact same way at many different locations... 4 & 4 don't change. When the coffee comes out white - that's not 4 & 4. After spending atleast $5,000 a year on coffees for many years I think I should know.. The GM needs to train kindness before things get out of hand. I'm not taking a undrinkable coffee for $4.. I work hard just as you guys do! Common sense isn't so common. Thank you for fixing my coffees though sweetheart ?
Atmosphere: 1
Food: 2
Service: 1
Wow 35 minutes in line to get cold breakfast sandwiches. When something was said the employees looked at me like I was dumb and walked away. Egg, bacon where cold. The other sandwich was even made right, had to ask for butter, but no common sense to hand me an utensil to put it on my bagel. When my tea was handed to me, I asked if it was sweet, the girl said I don't know I didn't make it and she closed the window. Pretty sad to think this is acceptable. Customer service sucks and food sucks.
Atmosphere: 1
Food: 1
Service: 1
Just left this location and woah. I ordered two donuts, a coffee and chips. Get to the window the lady is rude and said chips weren’t added on and she can’t add them at the window even though it was their mistake. I told her that and she ignored me for a few mins after giving me my other items then called someone with an attitude and said to add chips (she’s a light skinned African American women with a larger sized body). After that, two black women walked into the store and the manager and all the workers started immediately yelling at them telling them to get the f out. It got heated to the point where they left me at the window and forgot they had a line of customers. The manager started smacking stuff on the counter and everyone was just being unprofessional, cursing and acting really irate despite the line they had. One of the workers said “if you pull a gun on me you better use it”. The women that came in ended up pulling a weapon which it maybe self defense considering everybody started yelling and moving towards them. The police station is less than a a mile away. I am not sure why the solution was to aggressively approach the customers instead of call the cops. I did catch some of this on video. It’s now 2:10 so I recommend the camera footage between 1:30-2 be pulled. A business should not be operated in this unprofessional manner. I hope they get better workers and do better.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Doughnut
Just went through the drive thru. Ordered the fruit explosion muffins. If you've never had one you are missing out. They are so flavorful.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts, Muffin
Drive thru person wiping her nose with hand then handling
Atmosphere: 1
Food: 5
Service: 1
Problem: Debra “Manager” aka the dictatorMy husband went there the other day, he ordered 2 pup cups and an iced coffee. Cashier stated the total of which was incorrect. My husband ask for the correction on the price only to be rudely talked down to by the dictator Debra. He left after a small argument. Returned there tonight to be told he was banned and refused service. Really Debra are you 5? I high recommend the owner of this store either sends Debra packing or train his employees far better. Have some respect for the people that come through that line one small order at a time to not only keep you working but to keep the owners family and investment secure.
Atmosphere: 1
Food: 1
Service: 1
Problem: Debra “Manager” aka the dictator My husband went there the other day, he ordered 2 pup cups and an iced coffee. Cashier stated the total of which was incorrect. My husband ask for the correction on the price only to be rudely talked down to by the dictator Debra. He left after a small argument. Returned there tonight to be told he was banned and refused service. Really Debra are you 5? I high recommend the owner of this store either sends Debra packing or train his employees far better. Have some respect for the people that come through that line one small order at a time to not only keep you working but to keep the owners family and investment secure.
Problem: Debra "Manager" aka the dictator My husband went there the other day, he ordered 2 pup cups and an iced coffee. Cashier stated the total of which was incorrect. My husband ask for the correction on the price only to be rudely talked down to by the dictator Debra. He left after a small argument. Returned there tonight to be told he was banned and refused service. Really Debra are you 5? I high recommend the owner of this store either sends Debra packing or train his employees far better. Have some respect for the people that come through that line one small order at a time to not only keep you working but to keep the owners family and investment secure.
Went there about a month ago ordered 3 plain doughnut for my dogs . Got home they was glazed doughnuts. Called store to get replaced no answer. Called Tim hortons complaint ,they said they are contacting the store and would have manager reach out to me. No call. Went there again 5:57 am ordered a sauge cheese corsant they refused to make it cause they don't serve food till 6am. Only one in line I could wait. But they refused. Nope not going back there again.
Food: 3
Service: 1
My visit was marred by a series of issues that have fueled my ire and, frankly, my hatred for this particular Tim Hortons establishment.First and foremost, it seems that getting a correct order at this Tim Hortons has become a Herculean task. On multiple occasions, they managed to mess up my order, and it's not an exaggeration to say that it became a consistent pattern. It's disheartening to see a renowned chain repeatedly failing to deliver the simplest of requests accurately.Adding insult to injury, the prices at this Tim Hortons are exorbitant.While I understand that convenience comes with a premium, the steep costs for what should be reasonably priced items left a bitter taste in my mouth. The value for money here is questionable at best. Customer service, or the lack thereof, was another major issue.The staff exhibited a lack of courtesy and professionalism. They seemed indifferent to the numerous issues customers were facing, which only exacerbated the overall unpleasant experience.Perhaps the most alarming concern is the rumored security breach involving credit card information. While I cannot personally attest to this, the mere fact that such rumors persist is deeply troubling and calls into question the integrity of this Tim Hortons location.Lastly, the perpetual problem of running out of food items without prior notice is inexcusable. Customers often arrive with a specific craving, only to be informed of item unavailability at the last minute. This lack of transparency demonstrates a disregard for customer convenience and satisfaction. In conclusion, my experiences at this Tim Hortons have been nothing short of a nightmare. From botched orders to inflated prices, poor customer service, security concerns, and a chronic lack of food items, it's difficult to find any redeeming qualities about this particular establishment. I would strongly advise potential patrons to reconsider visiting this Tim Hortons until they address these glaring issues and provide a more enjoyable and secure dining experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Currently sitting in line that I've been in for 10 minutes now through drive-thru, it should not take this long whatsoever to get in and out of a drive-thru line this is basically fast food. Y'all need to work on y'all service.
Food: 3
Service: 1
Recommended dishes: Donuts
I've got the Tim Hortons bug. I can't explain it but my Large coffee with 2 creams and toasted everything bagel with cream cheese is the anytime pick me up. Why does Tim Hortons coffee taste so good? The service at this location is hit and miss though. Sometimes I get happy and other times I get "is that it" pull forward. I've never had my order wrong though so that's a big plus. The parking lot, inside and drive through is clean. The location is convenient for me because it's on my way to work and on my way home from work. Easy in and out of the parking lot as well. I like that the line inside and at the drive through moves quickly as well. They have just enough people working or that extra worker bee to keep the coffee and food choices flowing well to the customers. I was surprised not to see more photos as well when I checked in. I'll fix that on my next visit. Give them a shot and you'll enjoy all the menu has to offer.
Everything about this place is 1 star. Shame on the business owner.
Atmosphere: 1
Food: 1
Service: 1
Same great Tim's items but the service and speed of service is great and that makes the difference.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Bagel, Donuts
I'll never come here again. My 4 year old decided after we pulled up that she wanted a bagel, the fat lard at the window wouldn't allow us to add it when there was only 2 people behind us. The lobby was then cash only, I rarely have cash, luckily I did and could get my daughter her bagel, but I can't believe how soulless everyone in there looked.
Atmosphere: 1
Service: 1