Disappointing... mixed up my pizza orders twice. I was patient and kind with the person on the phone, but they never called me back when they said they would. Then, when I was ordering again at a later time, they mixed up my order again. I don't know if this is pizza hut as a whole or just this store, but my experience at this store has really been bad.
Dayna Anderson
I like to know why does Pizza Hut on Old Shakopee road still has an employee that assaulted a customer last month and got arrested for it on the clock and still employed there, it doesn't look good for a company that allows that kinda behavior and the manager let's in slide by, I lived in the area for a very long time and I will not go to that pizza hut or have it delivered if you allow that kinda employees to work their it run by a bunch kids it seems
Luke Roberts
Placed an order for delivery and says it was delivered to my house but I never got my food. Then tried calling and know one answered the phone.
Service: 1
WendyMcC
You guys SUCK… AGAIN!I ordered online - 2nd time in a row, specifically DELIVERY, and you “claim”… “oh! We show ‘pickup’”… then, tonight, when I call to ask to ring doorbell, girl recites my phone number… THEN, when NO ONE ever shows up, I call to make sure I’m not charged, they NEVER pick up… likely because they can see the phone number!SHADY AND DO NOT TRUST THIS PIZZA HUT
Atmosphere: 1
Food: 1
Service: 1
Isaac Romsdahl
I just had the best pizza hut pizza of my life. It was lava-hot, the deep dish had just the right amount of chew, and the pepperoni was cooked to perfection. The crew at the Old Shakopee Rd location are bringing their A game this fine Black Friday evening.
Atmosphere: 5
Food: 5
Service: 5
Colton Fleckenstein
driver was doing drugs in my parking lot instead of delivering ,y food for me and my young child
K C
Absolutely the worst experience with ordering a pizza ever. I kept getting email saying my pizza would be here at 9:50, I stood outside waiting, and the guy shows up at about 10:15, I tipped him nearly $10, which I shouldn't have, because the pizza was barely even cooked, pale in color and a floppy crust when it was supposed to be thin and crispy....and specifically asked for a well done pizza. I microwaved a piece, are it, and that's when I saw the tiny black bugs crawling in the box and on the pizza. I only saw two, but isn't even one too many? My neighbor just had the same experience last night....so gross!
Jill Garcia
Bloomington Pizza was amazing! The manager contacted me to verify my order after I asked to not have cheese on my pizza. Just above and beyond customer service! Will for sure be coming back and telling all my friends and neighbors to order from there!!
Fredy Lazo Jr
I know this place has bad reviews from the past but that was the old owners/staff that worked a while back. I gotta say I use to hate Pizza Hut I couldn’t stand it. Now that the new owner/staff took over oh my god it is so much different. I now love Pizza Hut and almost have it up to three times a week depending on the work week. The new owners or what not that took over are so friendly and my pizza is always hot and fresh. I’ve never had issues since and I just love ordering from here now. If you tried this place in the past and was dissatisfied I would definitely recommend trying this place again.
ManCity_Jay
I know this place has bad reviews from the past but that was the old owners/staff that worked a while back. I gotta say I use to hate Pizza Hut I couldn’t stand it. Now that the new owner/staff took over oh my god it is so much different. I now love Pizza Hut and almost have it up to three times a week depending on the work week. The new owners or what not that took over are so friendly and my pizza is always hot and fresh. I’ve never had issues since and I just love ordering from here now. If you tried this place in the past and was dissatisfied I would definitely recommend trying this place again.
Order was ready at selected time. Great tasting pizza!
Jarek Bannister - The Form Expert
I have always ordered for pickup and when I walk in it is ready to go. The food is hot and tastes amazing. This is one of the best pizza huts I've ever been to. They also keep it very clean unlike others.
Bryan Sanchez
The food and such is great, never had any issues with my orders or quality. Kinda wish my location would deliver to me, I’m 2.6mi away which I feel is pretty nearby. I usually carry out but I’m car-less at the moment ?.
Benjamin Carlson
Prices keep going up. I understand inflation, but other chain pizza places have lower prices and are better quality.
Michele Manion
Pizza and wings arrived quickly and as ordered. All around pleasant experience both with order and with the delivery.
Disappointing... mixed up my pizza orders twice. I was patient and kind with the person on the phone, but they never called me back when they said they would. Then, when I was ordering again at a later time, they mixed up my order again. I don't know if this is pizza hut as a whole or just this store, but my experience at this store has really been bad.
I like to know why does Pizza Hut on Old Shakopee road still has an employee that assaulted a customer last month and got arrested for it on the clock and still employed there, it doesn't look good for a company that allows that kinda behavior and the manager let's in slide by, I lived in the area for a very long time and I will not go to that pizza hut or have it delivered if you allow that kinda employees to work their it run by a bunch kids it seems
Placed an order for delivery and says it was delivered to my house but I never got my food. Then tried calling and know one answered the phone.
Service: 1
You guys SUCK… AGAIN!I ordered online - 2nd time in a row, specifically DELIVERY, and you “claim”… “oh! We show ‘pickup’”… then, tonight, when I call to ask to ring doorbell, girl recites my phone number… THEN, when NO ONE ever shows up, I call to make sure I’m not charged, they NEVER pick up… likely because they can see the phone number!SHADY AND DO NOT TRUST THIS PIZZA HUT
Atmosphere: 1
Food: 1
Service: 1
I just had the best pizza hut pizza of my life. It was lava-hot, the deep dish had just the right amount of chew, and the pepperoni was cooked to perfection. The crew at the Old Shakopee Rd location are bringing their A game this fine Black Friday evening.
Atmosphere: 5
Food: 5
Service: 5
driver was doing drugs in my parking lot instead of delivering ,y food for me and my young child
Absolutely the worst experience with ordering a pizza ever. I kept getting email saying my pizza would be here at 9:50, I stood outside waiting, and the guy shows up at about 10:15, I tipped him nearly $10, which I shouldn't have, because the pizza was barely even cooked, pale in color and a floppy crust when it was supposed to be thin and crispy....and specifically asked for a well done pizza. I microwaved a piece, are it, and that's when I saw the tiny black bugs crawling in the box and on the pizza. I only saw two, but isn't even one too many? My neighbor just had the same experience last night....so gross!
Bloomington Pizza was amazing! The manager contacted me to verify my order after I asked to not have cheese on my pizza. Just above and beyond customer service! Will for sure be coming back and telling all my friends and neighbors to order from there!!
I know this place has bad reviews from the past but that was the old owners/staff that worked a while back. I gotta say I use to hate Pizza Hut I couldn’t stand it. Now that the new owner/staff took over oh my god it is so much different. I now love Pizza Hut and almost have it up to three times a week depending on the work week. The new owners or what not that took over are so friendly and my pizza is always hot and fresh. I’ve never had issues since and I just love ordering from here now. If you tried this place in the past and was dissatisfied I would definitely recommend trying this place again.
I know this place has bad reviews from the past but that was the old owners/staff that worked a while back. I gotta say I use to hate Pizza Hut I couldn’t stand it. Now that the new owner/staff took over oh my god it is so much different. I now love Pizza Hut and almost have it up to three times a week depending on the work week. The new owners or what not that took over are so friendly and my pizza is always hot and fresh. I’ve never had issues since and I just love ordering from here now. If you tried this place in the past and was dissatisfied I would definitely recommend trying this place again.
Restaurantji Recommends
Order was ready at selected time. Great tasting pizza!
I have always ordered for pickup and when I walk in it is ready to go. The food is hot and tastes amazing. This is one of the best pizza huts I've ever been to. They also keep it very clean unlike others.
The food and such is great, never had any issues with my orders or quality. Kinda wish my location would deliver to me, I’m 2.6mi away which I feel is pretty nearby. I usually carry out but I’m car-less at the moment ?.
Prices keep going up. I understand inflation, but other chain pizza places have lower prices and are better quality.
Pizza and wings arrived quickly and as ordered. All around pleasant experience both with order and with the delivery.