Dairy Queen Grill & Chill

Used to be one of our favorite places to go as a family but as of recently that has changed. Bunch of crabby and rude young adults/teenagers. Especially the guy who works at the drive thru window. Twice now he has declined our gift card that has a balance on it stating it had no money on it. First time I asked for it back (he was going to keep it) and then later called the balance call line and it had $20 dollars on it. So I called to let the manager know what had happened and that maybe he could get more training on how to run gift cards. Visited again today and same issues with this kid.. he had nothing but attitude when we asked him to have someone else run the gift card. Told us “they told me it was banned” whatever that means. And then rudely handed us the drink with his thumb over the straw hole just to be a jerk and be gross. Definitely don’t recommend visiting after school hours or on weekends when these rude kids are working.

Atmosphere: 1

Food: 3

Service: 1

Food took forever. Never came.

Atmosphere: 1

Food: 1

Service: 1

Management is really poor, 100% wouldn’t recommend working there

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Chicken Strips

The gal destiny who served me was wonderful ??

Atmosphere: 3

Food: 3

Service: 5

Wonderful service from wonderful people! ?

Good food and service. $5 meal deal now $8. Still not bad considering other places. Clean, usually busy.

Dietary restrictions: Not a great place for dieting

Kid-friendliness: Kids love ice cream

They did not have......CHOCOLATE!! Went to Culvers instead.

Worst service ever. Must be these people of Grand Rapids mn.

Atmosphere: 1

Food: 5

Service: 1

Staff do their best place gets overloaded easy buts its a small DQ for the area.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Blizzards

Great place to relax in the middle of the hot summer afternoon day and grab a milkshake and fries. Everything was served up with a warm, friendly smile. Our order was brought out to our table quickly. Great stop.

Atmosphere: 5

Food: 5

Service: 5

W's all around good ice cream, great food, and lovely people you just gotta actually treat them like they have life's other than serving you!

Atmosphere: 5

Food: 5

Service: 5

I was impressed with the efficient young lady taking orders and keeping things moving. The other workers were fast and friendly.

Atmosphere: 5

Food: 5

Service: 5

The girls that work here are just not friendly. Came off very short and rude.

Atmosphere: 1

Food: 4

Service: 1

Food is good but very rude workers

Stopped to get 3 kids meals after swimming at the YMCA. People working were generally not very friendly. The real kicker though was that they were out of fries. I asked if we could get onion rings with out a huge up charge and I was told no. We ordered blizzards for the kids and the guy working didn’t understand that we wanted minis. We ended up with rotten bananas from DQ. So basically our meal was 3 cups of water 1 cheeseburger 4 chicken strips three tiny blizzards and rotten bananas for $25.94 we have been going for years but now the kids don’t want to go back

Atmosphere: 1

Food: 1

Service: 1