Customer service was a miss otherwise everythings as you would expect from subway. Sandwiches are okay but
Atmosphere: 1
Food: 3
Service: 1
Sarah Okeson
Lousy service. I went through the drive-through. After waiting about five minutes by the customer window, I asked if they were working on my order. The employee repeatedly betrayed me for asking. I generally like Subway, but I won't be back till this one. The employee also apparently tried to add a 10% tip which I wasn't interested in paying. I realize that restaurants get busy, but I wasn't sure if they had even noticed I had placed an order.
Service: 1
Dylin Baker
Jane has excellent customer service ! With a great attitude ! Thank you
Atmosphere: 5
Food: 5
Service: 5
Night Devil
Pete seems to be rushed and incompetent. He also has very poor customer service. Ordered my sandwich the guy who did the meat n cheese was attentive and then Pete did my veggies. 1 he put lettuce on half the sandwich really heavy and sparse on the other half. 2 I asked for extra pickles I don’t really think 4-5 pickles on a foot long sub is extra but ok. Finally at the end he failed to close the sand which and was balancing half my sandwiches insides ON the paper and wrapped it up like that. Opening this this was a mess especially since we were tryna get a quick sandwich for on the road.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
Donna Brandt
The food was good, their service was lacking. Took a long while to even be acknowledged by staff at the window. No one even attempted eye contact. And that was at a time when I was the only car at the restaurant. When someone did come to take my money, he was very courteous and upbeat. I was just surprised by it, Subway's I've been to before have been right there. I'm not sure if it's the new punch in your order boards where no one has to talk to you. You punch in the order and drive up to the window. No one being there makes you wonder if anyone is there. Did they get my order? The board is easy for making your order, fewer mistakes. But, personal recognition and contact are important, especially if you are expecting a tip, too.
Food: 5
Service: 3
Stacey Pederson
Since I changed to the carnivore diet, I eat mostly meat with no veggies, bread, sides. I ordered a sub an asked for nothing but meat. It was a tiny bowl of steak for about $20. I would have been better off going to a fancier restaurant and ordering a real steak. Later, they told me they charged me for a salad since it was in a bowl. Carnivores, beware. Everyone else, it's a nice option.Dietary restrictions: Since I changed to the carnivore diet, I eat meat with no veggies, bread, sides. I ordered a sub an asked for nothing but meat. It was a tiny bowl of steak for about $20. I would have been better off going to a fancier restaurant and ordering a real steak. Later, they told me they charged me for a salad since it was in a bowl. Carnivores, beware. Everyone else, it's a nice option.
Tracy Deal
This manager that served us at the drive through was so rude . She didn’t have change when I paid for my meals for my family . She was so rude and just disrespectful. I mean what subway doesn’t have $20 in change at 4 in the afternoon . She treated us like we were totally disrupting her day by ordering food . Won’t go back
Ally VanDemark
Food is fine. Jane the manager is evil. Will scream at employees and customers alike. No wonder no one wants to work their and their employee retention is basically 0%.
River Fall
Guys where pretty nice, food was good ? the trashcans where funny though I recommend seeing them. The stores paint theme looks like baby puke though, but thats on the owners igDietary restrictions: No refried beans tho
Katrina Longhenry
Said they opened at 9 am. At 9:10 the doors were still locked! He finally came to open the doors! They didn't have Flatbread so I had to call my wife and ask what she wanted instead. He got mad went to the back and never came back out. Even after I shouted I was ready. So I left with no food! I wish you can leave a review with 0 stars!
Staff seemed very untrained and everything I asked for was added in a unreasonable fashion either way to much or way to little it also took about 30 minutes to do 4 orders!
Char Wartner
One person was working in the front. She got busy. But she handled herself very professional. Didn't get excited or flustered. Just made the sandwiches with a good attitude. Sandwiches we're good
Anna Dembroski
Jane the manager is very rude and belittles the employees in front of customers. And Jane is rude to the customers as well. There are many complaints about Jane on many different websites and she STILL works at subway. The higher up managment needs to do something about it. She is not a good manager or person. She is cruel and mean. Otherwise the other employees are very very nice and I feel so bad for them. I hope they know that there is other places that hire for the same amount of $$ or even more and they would get treated so much better then they do at subway! They deserve better and so do customers.
Amy Varga
There's barley any staff here and one employee I know works 80hrs a WEEK! Whoever runs this get better! Benson is a better location than this one!
Fred Copley
The two young ladies working were pleasant and professional as they took care of an unusually high influx of customers (14 in the lobby and six at drive thru). No panic.
Customer service was a miss otherwise everythings as you would expect from subway. Sandwiches are okay but
Atmosphere: 1
Food: 3
Service: 1
Lousy service. I went through the drive-through. After waiting about five minutes by the customer window, I asked if they were working on my order. The employee repeatedly betrayed me for asking. I generally like Subway, but I won't be back till this one. The employee also apparently tried to add a 10% tip which I wasn't interested in paying. I realize that restaurants get busy, but I wasn't sure if they had even noticed I had placed an order.
Service: 1
Jane has excellent customer service ! With a great attitude ! Thank you
Atmosphere: 5
Food: 5
Service: 5
Pete seems to be rushed and incompetent. He also has very poor customer service. Ordered my sandwich the guy who did the meat n cheese was attentive and then Pete did my veggies. 1 he put lettuce on half the sandwich really heavy and sparse on the other half. 2 I asked for extra pickles I don’t really think 4-5 pickles on a foot long sub is extra but ok. Finally at the end he failed to close the sand which and was balancing half my sandwiches insides ON the paper and wrapped it up like that. Opening this this was a mess especially since we were tryna get a quick sandwich for on the road.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
The food was good, their service was lacking. Took a long while to even be acknowledged by staff at the window. No one even attempted eye contact. And that was at a time when I was the only car at the restaurant. When someone did come to take my money, he was very courteous and upbeat. I was just surprised by it, Subway's I've been to before have been right there. I'm not sure if it's the new punch in your order boards where no one has to talk to you. You punch in the order and drive up to the window. No one being there makes you wonder if anyone is there. Did they get my order? The board is easy for making your order, fewer mistakes. But, personal recognition and contact are important, especially if you are expecting a tip, too.
Food: 5
Service: 3
Since I changed to the carnivore diet, I eat mostly meat with no veggies, bread, sides. I ordered a sub an asked for nothing but meat. It was a tiny bowl of steak for about $20. I would have been better off going to a fancier restaurant and ordering a real steak. Later, they told me they charged me for a salad since it was in a bowl. Carnivores, beware. Everyone else, it's a nice option.Dietary restrictions: Since I changed to the carnivore diet, I eat meat with no veggies, bread, sides. I ordered a sub an asked for nothing but meat. It was a tiny bowl of steak for about $20. I would have been better off going to a fancier restaurant and ordering a real steak. Later, they told me they charged me for a salad since it was in a bowl. Carnivores, beware. Everyone else, it's a nice option.
This manager that served us at the drive through was so rude . She didn’t have change when I paid for my meals for my family . She was so rude and just disrespectful. I mean what subway doesn’t have $20 in change at 4 in the afternoon . She treated us like we were totally disrupting her day by ordering food . Won’t go back
Food is fine. Jane the manager is evil. Will scream at employees and customers alike. No wonder no one wants to work their and their employee retention is basically 0%.
Guys where pretty nice, food was good ? the trashcans where funny though I recommend seeing them. The stores paint theme looks like baby puke though, but thats on the owners igDietary restrictions: No refried beans tho
Said they opened at 9 am. At 9:10 the doors were still locked! He finally came to open the doors! They didn't have Flatbread so I had to call my wife and ask what she wanted instead. He got mad went to the back and never came back out. Even after I shouted I was ready. So I left with no food! I wish you can leave a review with 0 stars!
Restaurantji Recommends
Staff seemed very untrained and everything I asked for was added in a unreasonable fashion either way to much or way to little it also took about 30 minutes to do 4 orders!
One person was working in the front. She got busy. But she handled herself very professional. Didn't get excited or flustered. Just made the sandwiches with a good attitude. Sandwiches we're good
Jane the manager is very rude and belittles the employees in front of customers. And Jane is rude to the customers as well. There are many complaints about Jane on many different websites and she STILL works at subway. The higher up managment needs to do something about it. She is not a good manager or person. She is cruel and mean. Otherwise the other employees are very very nice and I feel so bad for them. I hope they know that there is other places that hire for the same amount of $$ or even more and they would get treated so much better then they do at subway! They deserve better and so do customers.
There's barley any staff here and one employee I know works 80hrs a WEEK! Whoever runs this get better! Benson is a better location than this one!
The two young ladies working were pleasant and professional as they took care of an unusually high influx of customers (14 in the lobby and six at drive thru). No panic.
Atmosphere: 4
Food: 4
Service: 4