Bad customer service and the worst pho inTwin Cities
Sarah D
Food and service are top notch. Have only had take out. Order is always correct and food is ready in the time quoted over the phone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Vietnamese Egg Roll
Jen n
Fast service great
Atmosphere: 5
Food: 5
Service: 5
Sydney Ward
They've repeatedly gotten our orders wrong and the food has been consistently disappointing. (The tangerine beef in particular doesn't even have a hint of citrus.) This last time I felt a little sick for about 12 hours after the meal.I almost feel bad writing an honest review because they're in the neighborhood, and I want to be supportive of all our businesses. Unfortunately, though, after a handful of attempts over the past few years, we'll just never go back.
Atmosphere: 1
Food: 1
Service: 1
Philip Dorwart
It’s VietnameseNot shichuanPretty
Atmosphere: 3
Food: 3
Service: 3
Ronda Wubbena
Been going for years, great food!
Atmosphere: 5
Food: 5
Service: 5
ajg28
Best Chinese food in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Oleg Andreyev
Delicious pho! Great neighborhood
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Ever, Beef and Tendon Phò
Jacob Yunger
Walked in and the host told us to sit anywhere. We chose a table and began to sit while the host asked us if we wanted anything to drink before we sat and before she laid the menus on the table. I felt rushed from this point on.I ordered the pho that just had lean beef, which was #27 I thought, but it turns out it has more in it. Either it was unclear in the menu, I misread, or they messed it up. I also asked for the spring rolls, which is listed on the menu. The host told me that they don’t have spring rolls. So I ordered the egg rolls.The egg rolls came out in under 5 min and I dug right in with a large bite. There was immediately something that offended my taste. It was a vinegary taste. I thought it was the sauce or maybe they add vinegar for taste. Turns out the food is bad, rotting, spoiled, set out for hours, who knows. It tasted foul.I confirmed with my girlfriend and she cooks more than I do and had she spoken English, we would have decided to leave.My confidence in eating the food here was gone after the egg rolls. Then my pho came out and it had tripe in it and other meat, which may just be how they do it, idk. But I couldn’t eat the food. Lost my appetite and confidence. I didn’t know what to do.After consideration via google translate with my woman, we decided to just leave. We snuck out the door as the host was attending to customers. Of course she came out and demanded we pay. I told her the food was rotten and my order was wrong (maybe). She demanded we come in and pay. And as she saw out apprehension, she took out her phone and took pictures of us and my license plate. Told her that’s fine, I don’t intend on coming back.And of course being the somewhat agreeable person I am, I went in and was close differing laying for the egg rolls as that’s all we ate.She talked to “the boss” and I explained to him that the egg rolls were rotten and we were concerned about getting sick and don’t want to eat the food. This was said in front of customers and he immediately gestured for me to leave in a polite enough manner, or perhaps shameful. I have a suspicion they know the food they are serving isn’t fresh.I felt absolutely miserable leaving and not saying anything, but there was no way we were going to eat the food. The host seemed to hurry us and lacked confidence Or friendliness or hospitality. It was a culmination of many things.I’ve never left a restaurant after ordering food. Felt wrong even though they were serving spoiled food.
Atmosphere: 1
Food: 1
Service: 1
Ole H.
We had been there once. The food was good for American Chinese. We ordered a second time a few weeks later and were let down. When we got home we realized half of our order wasn't right and what they did get right was terrible. The chicken dish for the price was about 6 pieces of edible chicken and 18 pieces of chicken jerky. We called and they told us the only way to refund or give credit was to come in. We live 20 minutes away... not happening. Very disappointed and won't ever be stopping back. Between the disappointing food and abysmal service there are plenty of other places to try!
The food was overpriced for little portions as well as the food tastes dried out and not too tasty!! I would give 0 stars on the food don’t order vegetarian fried rice or sweet-and-sour chicken horrible
Atmosphere: 1
Service: 1
Recommended dishes: Sweet and Sour Chicken
Brianna K.
Sooo Yummy && Sooooo Gooood!! I love this place. They're a little bit more of the spendy side. But most asain restaurants are!! This is the best place to spend that extra dollar!!
Amelia S.
Great food! Cute atmosphere, friendly. Food was fresh and hot! Fried rice was a little boring, no veggies and was almost dry. Got the Pepper shrimp stir fry - so amazing!
R R
Sichuan Restaurant stands out for its exceptional customer service, creating a welcoming atmosphere that enhances the overall dining experience. From the moment you step in, the staff's attentiveness and friendliness set the tone for a memorable visit. Their commitment to customer satisfaction truly distinguishes them.Now, let's talk about the culinary delights. One highlight that deserves special mention is the Children Wings. These delectable bites are a testament to the chef's skill and creativity. Perfectly seasoned, with a crispy exterior and tender inside, they cater not only to young palates but also leave a lasting impression on adults. The menu showcases a diverse range of Sichuan dishes, each bursting with authentic flavors.The ambiance is cozy, providing an ideal setting for families and friends to gather. The restaurant's attention to detail is evident in both the decor and presentation of dishes. Whether you're a regular or a first-time visitor, the consistent quality of food and service at Sichuan Restaurant makes it a reliable choice.In conclusion, Sichuan Restaurant not only excels in delivering great customer service but also delights taste buds with their exceptional Children Wings and diverse Sichuan cuisine, making it a standout dining destination.
Bad customer service and the worst pho inTwin Cities
Food and service are top notch. Have only had take out. Order is always correct and food is ready in the time quoted over the phone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Vietnamese Egg Roll
Fast service great
Atmosphere: 5
Food: 5
Service: 5
They've repeatedly gotten our orders wrong and the food has been consistently disappointing. (The tangerine beef in particular doesn't even have a hint of citrus.) This last time I felt a little sick for about 12 hours after the meal.I almost feel bad writing an honest review because they're in the neighborhood, and I want to be supportive of all our businesses. Unfortunately, though, after a handful of attempts over the past few years, we'll just never go back.
Atmosphere: 1
Food: 1
Service: 1
It’s VietnameseNot shichuanPretty
Atmosphere: 3
Food: 3
Service: 3
Been going for years, great food!
Atmosphere: 5
Food: 5
Service: 5
Best Chinese food in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Delicious pho! Great neighborhood
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Ever, Beef and Tendon Phò
Walked in and the host told us to sit anywhere. We chose a table and began to sit while the host asked us if we wanted anything to drink before we sat and before she laid the menus on the table. I felt rushed from this point on.I ordered the pho that just had lean beef, which was #27 I thought, but it turns out it has more in it. Either it was unclear in the menu, I misread, or they messed it up. I also asked for the spring rolls, which is listed on the menu. The host told me that they don’t have spring rolls. So I ordered the egg rolls.The egg rolls came out in under 5 min and I dug right in with a large bite. There was immediately something that offended my taste. It was a vinegary taste. I thought it was the sauce or maybe they add vinegar for taste. Turns out the food is bad, rotting, spoiled, set out for hours, who knows. It tasted foul.I confirmed with my girlfriend and she cooks more than I do and had she spoken English, we would have decided to leave.My confidence in eating the food here was gone after the egg rolls. Then my pho came out and it had tripe in it and other meat, which may just be how they do it, idk. But I couldn’t eat the food. Lost my appetite and confidence. I didn’t know what to do.After consideration via google translate with my woman, we decided to just leave. We snuck out the door as the host was attending to customers. Of course she came out and demanded we pay. I told her the food was rotten and my order was wrong (maybe). She demanded we come in and pay. And as she saw out apprehension, she took out her phone and took pictures of us and my license plate. Told her that’s fine, I don’t intend on coming back.And of course being the somewhat agreeable person I am, I went in and was close differing laying for the egg rolls as that’s all we ate.She talked to “the boss” and I explained to him that the egg rolls were rotten and we were concerned about getting sick and don’t want to eat the food. This was said in front of customers and he immediately gestured for me to leave in a polite enough manner, or perhaps shameful. I have a suspicion they know the food they are serving isn’t fresh.I felt absolutely miserable leaving and not saying anything, but there was no way we were going to eat the food. The host seemed to hurry us and lacked confidence Or friendliness or hospitality. It was a culmination of many things.I’ve never left a restaurant after ordering food. Felt wrong even though they were serving spoiled food.
Atmosphere: 1
Food: 1
Service: 1
We had been there once. The food was good for American Chinese. We ordered a second time a few weeks later and were let down. When we got home we realized half of our order wasn't right and what they did get right was terrible. The chicken dish for the price was about 6 pieces of edible chicken and 18 pieces of chicken jerky. We called and they told us the only way to refund or give credit was to come in. We live 20 minutes away... not happening. Very disappointed and won't ever be stopping back. Between the disappointing food and abysmal service there are plenty of other places to try!
Restaurantji Recommends
The food was overpriced for little portions as well as the food tastes dried out and not too tasty!! I would give 0 stars on the food don’t order vegetarian fried rice or sweet-and-sour chicken horrible
Atmosphere: 1
Service: 1
Recommended dishes: Sweet and Sour Chicken
Sooo Yummy && Sooooo Gooood!! I love this place. They're a little bit more of the spendy side. But most asain restaurants are!! This is the best place to spend that extra dollar!!
Great food! Cute atmosphere, friendly. Food was fresh and hot! Fried rice was a little boring, no veggies and was almost dry. Got the Pepper shrimp stir fry - so amazing!
Sichuan Restaurant stands out for its exceptional customer service, creating a welcoming atmosphere that enhances the overall dining experience. From the moment you step in, the staff's attentiveness and friendliness set the tone for a memorable visit. Their commitment to customer satisfaction truly distinguishes them.Now, let's talk about the culinary delights. One highlight that deserves special mention is the Children Wings. These delectable bites are a testament to the chef's skill and creativity. Perfectly seasoned, with a crispy exterior and tender inside, they cater not only to young palates but also leave a lasting impression on adults. The menu showcases a diverse range of Sichuan dishes, each bursting with authentic flavors.The ambiance is cozy, providing an ideal setting for families and friends to gather. The restaurant's attention to detail is evident in both the decor and presentation of dishes. Whether you're a regular or a first-time visitor, the consistent quality of food and service at Sichuan Restaurant makes it a reliable choice.In conclusion, Sichuan Restaurant not only excels in delivering great customer service but also delights taste buds with their exceptional Children Wings and diverse Sichuan cuisine, making it a standout dining destination.
Atmosphere: 5
Food: 5
Service: 5
sesame chicken was AMAZING