We came here just a bit before they closed and the employees were so nice and the whole experience was awesome. ???
Atmosphere: 5
Food: 5
Service: 5
Keith Blevins
100% of the time they screw something up.
Atmosphere: 1
Food: 1
Service: 1
Marc Gasol
Rude staff, old crusty food, always out of sour cream, peppers, and vinaigrette. The Place is constantly dirty. You’re better off going to the other chipotle down Excelsior near the lake…trust me lol
Atmosphere: 1
Food: 1
Service: 1
Nick Nelson
Ordered a burrito online for burrito day and they did not include meat in the burrito or salsa and did not have chips prepared. So they knowingly sent a burrito missing 75% of the toppings ordered and charged full price. The chipotle assistant on the website just closes the chat and doesn't help. Shop local Brito's Burritos in town is 1000 times better and more affordable.
Atmosphere: 1
Food: 1
Service: 1
Trent Molnau
Ordered steak and chicken mobile ordered with chips. Get there. They said they have no steak no chicken nothing but Barbacoa. Oh and also no chips or pico. They then just stared at me and didn’t offer any refund or solution
Atmosphere: 1
Food: 1
Service: 1
Justin Toll
Absolutely disgusting, the linen is covered in food unsanitary. This place has horrible management. They can’t even make a proper burrito. They are open until 10pm but they only have half of food options at 8pm no white rice, no black beans. Lol this store is an absolute joke. Instead of preparing the food options they will send you away to a different restaurant. Horrible experience, dirty as hell. Needs a new manager, and needs to hire led employees accountable. This store should be shut down. Terrible
ella nordee
Rude, messy, understaffed and missing everything. Will never come back
Atmosphere: 1
Food: 1
Service: 1
Graffiti Potato
Every single time that I go to the chipotle there is always something wrong. It’s either the food is disgusting. The food is cold or unsanitary. one of the workers is rude to me, the employees sprinkle in the tiniest amount of toppings then get annoyed when you ask for more, The line is out the door, missing items all the time Or They’re only taking online orders. And I get it sometimes, working in retail can be very badBut today was absolutely horrible. The managers at this place are extremely rude. I ordered online and I asked for Chicken al Pastor Bowl withWhite Rice, Roasted Chili-Corn Salsa, Tomatillo-Red Chili Salsa, Fajita Veggies (Extra), Cheese, Romaine Lettuce (Extra), No Beans. I was very excited until I got the bowl, online it said everything was available in the store, but to my surprise when I open my bowl. This is what I see. I called the restraint and Avery rude manager picked up and told me that he couldn’t do anything about it and they had nothing and couldn’t refund me. This is sincerely the WORST chipotle. Make the 5 minute trip and go to another one.
Atmosphere: 1
Food: 1
Service: 1
Jamel Mclemore
Food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Samuel Anderson
Possibly the worst chipotle in the Twin Cities. I’m not sure what it is about this place, but every time I come here, there is no sense of urgency and the employees seem to be in a zombie like daze. Granted, they’re usually kids and probably don’t want to be there in the first place but boy do they show it. They are also usually short staffed. The line is more often than not out the door and there are always people sitting waiting for their mobile pickup for up to 20 minutes past the estimated time. I’m honestly shocked that this chipotle has remained open all these years. It’s also probably my fault that I keep coming back here. The food is fine… it tastes like chipotle. They’re usually out of certain items however. It’s also crazy dirty. Whoever owns this place is either extremely hands off, lazy, or just incapable of managing a team. I should give myself one star or every time I come back here, thinking it will be different.
Was not informed of no lettuce nor the meat change in my burrito, my partner and I both had no lettuce. It may have been an end of day order but at least inform me of shortages. the receipt says we got these things but we didn’t, what a joke.
Sang N
Rude manager
Loren Braseth
Lots of good stuff to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Carnitas, Sofrito Burrito Bowl with Guacamole, Chicken Bowl, Chips & Guacamole, Large Side of Guacamole, Tortilla on the Side, Chips & Tomatillo-Green Chili Salsa, Burrito Bowl with Carnitas Delivered Cold
Annetta Krelitz
We get a wonderful fajita burrito. It was so delicious and well made lots of wonderful ingredients such a friendly. Nice staffWe will definitely be
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Burrito, Burrito
Todd Laabs
The service here is a disaster. Out of several items. No sense of urgency. One guy working his butt off and 5 others barely alive or functioning. Would be happy to share more detailed feedback if management wants to reach out. Visit date was 3/3/24.
We came here just a bit before they closed and the employees were so nice and the whole experience was awesome. ???
Atmosphere: 5
Food: 5
Service: 5
100% of the time they screw something up.
Atmosphere: 1
Food: 1
Service: 1
Rude staff, old crusty food, always out of sour cream, peppers, and vinaigrette. The Place is constantly dirty. You’re better off going to the other chipotle down Excelsior near the lake…trust me lol
Atmosphere: 1
Food: 1
Service: 1
Ordered a burrito online for burrito day and they did not include meat in the burrito or salsa and did not have chips prepared. So they knowingly sent a burrito missing 75% of the toppings ordered and charged full price. The chipotle assistant on the website just closes the chat and doesn't help. Shop local Brito's Burritos in town is 1000 times better and more affordable.
Atmosphere: 1
Food: 1
Service: 1
Ordered steak and chicken mobile ordered with chips. Get there. They said they have no steak no chicken nothing but Barbacoa. Oh and also no chips or pico. They then just stared at me and didn’t offer any refund or solution
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting, the linen is covered in food unsanitary. This place has horrible management. They can’t even make a proper burrito. They are open until 10pm but they only have half of food options at 8pm no white rice, no black beans. Lol this store is an absolute joke. Instead of preparing the food options they will send you away to a different restaurant. Horrible experience, dirty as hell. Needs a new manager, and needs to hire led employees accountable. This store should be shut down. Terrible
Rude, messy, understaffed and missing everything. Will never come back
Atmosphere: 1
Food: 1
Service: 1
Every single time that I go to the chipotle there is always something wrong. It’s either the food is disgusting. The food is cold or unsanitary. one of the workers is rude to me, the employees sprinkle in the tiniest amount of toppings then get annoyed when you ask for more, The line is out the door, missing items all the time Or They’re only taking online orders. And I get it sometimes, working in retail can be very badBut today was absolutely horrible. The managers at this place are extremely rude. I ordered online and I asked for Chicken al Pastor Bowl withWhite Rice, Roasted Chili-Corn Salsa, Tomatillo-Red Chili Salsa, Fajita Veggies (Extra), Cheese, Romaine Lettuce (Extra), No Beans. I was very excited until I got the bowl, online it said everything was available in the store, but to my surprise when I open my bowl. This is what I see. I called the restraint and Avery rude manager picked up and told me that he couldn’t do anything about it and they had nothing and couldn’t refund me. This is sincerely the WORST chipotle. Make the 5 minute trip and go to another one.
Atmosphere: 1
Food: 1
Service: 1
Food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Possibly the worst chipotle in the Twin Cities. I’m not sure what it is about this place, but every time I come here, there is no sense of urgency and the employees seem to be in a zombie like daze. Granted, they’re usually kids and probably don’t want to be there in the first place but boy do they show it. They are also usually short staffed. The line is more often than not out the door and there are always people sitting waiting for their mobile pickup for up to 20 minutes past the estimated time. I’m honestly shocked that this chipotle has remained open all these years. It’s also probably my fault that I keep coming back here. The food is fine… it tastes like chipotle. They’re usually out of certain items however. It’s also crazy dirty. Whoever owns this place is either extremely hands off, lazy, or just incapable of managing a team. I should give myself one star or every time I come back here, thinking it will be different.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Bowl
Restaurantji Recommends
Was not informed of no lettuce nor the meat change in my burrito, my partner and I both had no lettuce. It may have been an end of day order but at least inform me of shortages. the receipt says we got these things but we didn’t, what a joke.
Rude manager
Lots of good stuff to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Carnitas, Sofrito Burrito Bowl with Guacamole, Chicken Bowl, Chips & Guacamole, Large Side of Guacamole, Tortilla on the Side, Chips & Tomatillo-Green Chili Salsa, Burrito Bowl with Carnitas Delivered Cold
We get a wonderful fajita burrito. It was so delicious and well made lots of wonderful ingredients such a friendly. Nice staffWe will definitely be
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Burrito, Burrito
The service here is a disaster. Out of several items. No sense of urgency. One guy working his butt off and 5 others barely alive or functioning. Would be happy to share more detailed feedback if management wants to reach out. Visit date was 3/3/24.
Atmosphere: 1
Food: 3
Service: 1