Fazoli's
5 S Kingshighway, Cape Girardeau
(573) 651-6099
Recent Reviews
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Short of help as in most places, a very nice and professional in the drive-thru breadsticks are too hard and they're usually not so I figured it's cuz they were short of help
Atmosphere: 4
Food: 4
Service: 4
Great food, great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fettuccine Alfredo
There very rude, slow,and lazy
The manger Phaedra is very rude and disrespectful to her employees and customers
I no 2 employees besides my self that have left because of her attitude and disrespect toward us behind closed doors and in front of are customers I personally have had a customer come up to me and apologize for how rude my manager was being him from them I've had customers feel like they could not order because how rude she was being. So bad that I had to give that customer a free dessert because she felt like she could not order with us .I think the franchise was way better before her abd and will be much better after her.If u need any more info comment on this post I'll happily reply
Atmosphere: 1
Food: 1
Service: 1
I decided to get lunch and when I did order the girl did not repeat my order and kind of rushed me when I wasn't done with the order yet. There was nobody else in the lane... I got a side salad and wasn't asked for dressing, wasn't offered a drink when I knew they came with the meal. She also said my total at the window by did not repeat my order (important because I thought she had heard wrong originally), and after being asked to repeat the order she did (order seemed right). I paid and left a little annoyed at the lack of attention to detail in a drive thru and she seemed like she did not want to be there. I got a drink after I asked for one (this is my regular order) and for some reason it didn't have ice in it which I thought was weird. Not fantastic for a drive thru experience, not sure if she was new but didn't seem happy to have me as a customer.
Food: 5
Service: 2
Stop. Had to go to purchase Prego to make meal etible. Third time I've tried. Just gets worse.
Took over 35mins for a sandwich. Had to go ask for it 3 times.
Atmosphere: 1
Food: 1
Service: 1
Great food. Decently priced
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Breadsticks, Fried Mozzarella Bites, Cheesy Double-Stack Lasagna, Spicy Baked Ziti with Italian Sausage, Cheese Pizza
They let people steal doordash orders. They don’t make sure dashers confirm orders before handing them out.
The staff are very slow and the service is terrible. I had to wait 30 minutes to receive my order.
Atmosphere: 2
Food: 2
Service: 1
Love Fazoli's!!!
Parking: Reg parking and handicap
Kid-friendliness: Very family orientated restaurant even have changing stations in bathrooms for diaper duties.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Meat Manicotti
Restaurantji Recommends
It's not Olive Garden but it's still good food. Reasonable prices.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Fettuccine Alfredo, Loaded Fettuccine Alfredo, 2 Breadsticks, Fettuccine Alfredo
Amya was amazing! She took the time to talk to our little girls and went above and beyond. Her personality and customer service was top notch and she deserves to be recognized and rewarded.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fettuccine Alfredo
Lunch service is too slow.
Walking into Fazoli's feels like stepping into an Italian kitchen where everyone's family. The folks there are as warm as a Southern summer day, greeting you with smiles that make you feel right at home. Now, let's talk about those breadsticks—oh my goodness! They bring 'em out hot and fresh, just begging to be dipped in marinara sauce. They're so addictive, you'll find yourself asking for more before you even finish the first batch.
Atmosphere: 5
Food: 5
Service: 5
Food was horrible. Soda area was a mess. Had to wait for silverware. Bones found in meatballs, food was flavorless and chicken parm was dry and tasted like it had been freezerburnt. Was not offered additional breadsticks. Pizza had burnt Pepperoni on it but otherwise was the only decent tasting thing. Spent over 35 dollars..wasted on disgusting food. Will NOT be back.
Atmosphere: 2
Food: 1
Service: 3
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