Subway
324 NE 72nd Terrace, Gladstone
(816) 468-4499
Recent Reviews
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Wow how overpriced is this location then having the nerve to ask for a tip on top of it? I'll go to a nice restaurant next time!! Last time your getting my money.
This is the amount of meat they gave me for a 12 dollar sandwich! This is unacceptable. I will never order from subway again if this is what they are now serving customers! Years ago it was not like this!!
Everyone here is always so rude. By always I mean always. Every time we have come into this subway they’re super rude, nasty, condescending for no reason. I don’t get it at all. Really disappointing. I like subway but we have stopped going here almost entirely. Today we had gotten done with a long road trip and was on the way home and just wanted subway for the first time in months. Have to deal with nasty attitude. I finally decided to leave a review because it’s just ridiculous.
Atmosphere: 1
Service: 1
Someone tall and new seemed like he had no idea what he was doing and seemed as if he was not all there mentally. Anyways, I asked for 3 footlongs, yet the other guy he was working with (I'd say about late 40's early 50's with glasses) decided to finish a mobile order, which is perfectly fine, but after he finished he decided to take the order of the couple standing behind me rather than helping the newbie make my 3 footlongs. By then at least he had almost finished the first sub, a meatball, but when I asked for a little bit of parmesan, the newbie grabbed the parmesan and when he went to sprinkle some on there, the entire top came off as if it wasn't even screwed on at all. Basically, the entire container of parmesan fell on my meatball sub. I told them I'm done and walked out. I'm not gonna pay for that are you kidding me? Either try to hire some better workers, or give them some serious training rather than just throwing them out there blind hoping they can wing it. Also, you need to change your lettuce more frequently. It was once again turning brown.
Don't bother ordering sandwiches here. Look at reviews first. Wrote my review twice to corporate and yelp. My first 1☆ review to Google IT WAS THAT BAD DON'T GO
Took 15 minutes to make my small order when I was the only customer in there. Bathrooms are locked
I didn't even tell the guy what I wanted on my sandwich yet and the lady working had me rang up for over almost $12 on a two meat Sub.The appearance of the store could have been better.Seemed sketchy.
Atmosphere: 1
Service: 1
I placed an order online to the website and when I hit submit, there was some type of error where it said to try my payment again or use a different card. Well, I checked my bank account and the money was taken out of my card. So I called the subway I placed my order at and they did not receive it. The phone was then handed to the acting manager who promptly told me there was nothing he could do, and the only person who could help was not there. He was very unfriendly and talked as if he were just trying to get rid of me as fast as he could, I couldn't even get my money back unless this other manager was there and he refused to try and help any other way. This was a horrible customer experience, and from what I've learned working retail fast food, when these things come up, you're supposed to try and make up for the bad experience, not push the customer out and tell them they maybe can get their money later. So the call ended with me losing my money and no food.
As good as any other chain. Always seems fresh enough, but appears abandoned occasionally. It seems like every time I go in here, the staff is hiding somewhere. Good food though. Never been disappointed.
Atmosphere: 4
Food: 4
Service: 4
Very clean subway after a long time. I see that Chipotle southwest sauce comes back as same creamy old version.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I love Subway. Have loved it for years. But holy wow. This location is just...so freakin slow! It's fast food. Not snail food. I could get my food made faster at Olive Garden. I worked for Subway for 10 years, so maybe it's just the high turnover rate at this location. Today was the only day that it's been fast for me in a while but that was after some nice lady came and took over for the guy who started making my sandwiches. These people need to put more effort in to get people in and out. This has been going on for months. Just shocked at how slow these people are after having worked here for months
Atmosphere: 4
Food: 4
Service: 1
Got food
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Cookies
The one employee who was finishing up her shift was really slowing down the gentleman trying to help us and make our order. Plus, some of the stuff she was saying to him and about him was very unnecessary.
Atmosphere: 4
Food: 5
Service: 4
Meh… Food was not very fresh. The bun was stale. But hey, what should I expect, it’s Subway. The owner (who I feel is responsible) should realize that a poor experience means I’m not coming back. There’s was probably $0.75 of bread and veggies and I paid over $9. High quality is the only thing to bring me back (which probably won’t happen).
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Subway Club 6 Inch Regular Sub
Very disappointed. Had a mobile order and we got dry old crunchy bread. We also did not get all of our order. The bread on my sandwich was the wrong bread. Only one person doing a lot of orders.
Atmosphere: 1
Food: 2
Service: 1
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