McDonald's

2001 Prairie View Rd, Platte City
(816) 858-2100

Recent Reviews

Karin Myron

Bathrooms needed attended to.

Atmosphere: 3

Food: 5

Service: 5

Joe Noga

It's what you expect from McDonald's but they messed up our order twice! They fixed it but we ended up spending almost a half an hour by the time we made it through the drive-thru, realized our order was wrong, turned around, went inside to get it fixed and getting it fixed. Way too much time for a fast food chain!

Food: 4

Service: 2

Sisi Rayn

My fiance door dashed us some breakfast from this location a few days ago and we didn't end up getting everything he ordered but Maria was super nice and helpful. He called the store to inform them that we didn't receive everything we ordered and she told him if we went up there she would give us everything we ordered free of charge and ended up giving us extra to make up for having to come out there since the point of door dash is not having to go out. She was amazing and helpful and super polite.

Atmosphere: 3

Food: 4

Service: 5

Bizzy Beans

Staff was fantastic and quick! We arrived as a group and they handled our orders very well. We are very grateful for them!

Atmosphere: 5

Food: 5

Service: 5

Felicia Goad

This location has the best playplace. The playground is huge, and some of the booths/tables have built in tablets. The service is great at this location too.

Atmosphere: 5

Food: 3

Service: 5

Leo Pacino

The food was ok. I had to wait a long time for a cup of coffee!

Atmosphere: 3

Food: 3

Service: 2

Karen Foster

The employees were very, very nice!

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Cheeseburger

Cody Wilkerson

The career aged people who work here are amazing! I have nothing but good things to say about them. The food quality is good sometimes and my daughter loves the play room. The only problem I’ve been having is with the younger teenagers that just show absolutely no expression when they through me my meal. Get some happier people to do the drive thru! It makes a big difference for me. No one knows the exact extend a person being kind and friendly can positively impact a person/customer’s day.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Happy Meal

Aaron

Ordered no onion got onion and when parked for 3 small meals for a bout 10

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Cheeseburger, Big Mac, French Fries

Megan Beery

Great customer service polite employees

Denise Sharp

For my meeting, I utilized the mobile application to place a somewhat large order as I did not want to be late. I ordered 16 sausage biscuits and 16 breakfast burritos in addition to a #2 for myself. Upon arrival at the drive through, I gave them my order number, they directed me to the 1st window where I was only given my receipt and asked to pull forward to receive my order. I was only given my Diet Coke. After waiting 15 minutes I called the restaurant and told them the situation and I was told they are working as fast as they can and that they do not start making the order until I show up. WHAT? App now deleted off my phone. While on the phone with the McDonald employee I asked if they could please put the #2 in a separate bag - the girl yells “now he wants the #2 in a different bag”. If I could rate this location a zero I would. I hope Mr. W reads these reviews. Employees need to understand that without the customers, you wouldn’t need a job!!

Atmosphere: 1

Food: 2

Service: 1

Jenna “Juicy” Frost

This place has a clean play place

D.R. Iris

Drive-thru employee yelled at me, through the microphone, as I was making my order. She interrupted me to tell me that what I wanted was "a meal". I said no. She kept insisting."A meal" implies: burger, fries, and drink. I didn't want the drink, just a burger and fries.I ordered a bunch of Banana Strawberry Smoothies and Pineapple Mango Smoothies in various sizes to accommodate small children, teens, and adults.What she got wrong (even after yelling at me that I was ordering wrong):1. Two of the "SMALL" Smoothies I ordered she put in as "Medium"...2. A Mango-Pinapple Smoothie was completely forgotten about and never given to us.3. The one that was ordered as a LARGE came out a "Medium" too...Went through the drive-thru at around 8:30pm on a Tuesday night (Between holidays: Christmas and New Years).

Food: 4

Service: 1

Sarah Myers

Was very excited about this location opening. So far, so good. Except for my last visit. I ordered "carside" but didn't receive my whole order, so I had to go through the drive-thru to get the item I was missing. Why don't fast food workers check to make sure the customer is getting all the items ordered? Blows me away!

Food: 4

Service: 4

Brian Hutton

Food was good. Service was great, professional, and courteous. The cleanliness is as disgusting as the next McDonalds, which is a shame. I would rate higher if they took pride in a clean establishment.

Atmosphere: 1

Food: 4

Service: 5

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